Nexgen Australia Reviews 2025

Sarah

2025.04.03 2025.04.03 | Australia

WARNING do not sign a contract with this company.
Terrible products and customer service, a simple task such as updating names on the handset phone directory takes 3 emails, 2 lengthy phone calls, one remote technician and now a call out technician, and it is still not fixed.

David James

2025.04.02

Martin B

Elizabeth Nicholls

2025.04.02

Had a new phone / internet system installed at our work-place. Richie kept us up to date through the process and it all went smoothly

Shane Head

2025.04.02

We highly recommend using Nexgen for your phone and internet service. We had a slightly challenging change over and Rick and Richie bent over backwards to make sure everything went as smoothly as possible

Diane Duval

2025.03.31

Thank you for your prompt and efficient service to-day. The young lady, Dani kept me informed every part of the procedure and was extremely helpful and polite. On the initial calls Michael and David
were also very helpful. Thank you again. NBN were also extremely prompt and helpful.

Reply from Nexgen Australia 2025.03.31

Thank you so much for the review Diane. We truly appreciate it.

Rod Hogan

2025.03.31

David and Carlo

Reply from Nexgen Australia 2025.03.31

Thank you Rod for the review.

Scott Marlow

2025.03.31

Alexis from Nexgen was able to remotely solve my router issues within a matter of minutes, fantastic job thanks Alexis
Regards Scott

Reply from Nexgen Australia 2025.03.31

Thank you Scott for the review. We will surely inform Alexis of this

George Chalhoub

2025.03.28

Fast and Effiecient. Thankyou to Nexgen and Hanna in tech support.

Reply from Nexgen Australia 2025.03.31

Thank you for the review George. Happy to be of service

Reese Javier

2025.03.28

Thank you, WILLMER for all the help today.

Knights & Associates Eyecare (EyecarePlus Beenleigh)

2025.03.27

Good job Martin B

Reply from Nexgen Australia 2025.03.31

Thank you so much for the review.

Lexington Physio

2025.03.27

David was extremely helpful

Reply from Nexgen Australia 2025.03.31

Thank you for the review. Happy to be of service

Andrew Luong

2025.03.27

Expert with what they do and always happy to provide a helping hand for my small business

Reply from Nexgen Australia 2025.03.31

Thank you for the review Andrew. We appreciate it so much

William Holland

2025.03.27

Thanks David for being so helpful today!

Reply from Nexgen Australia 2025.03.31

Thank you William for the review. David will be thrilled

Leisha Chilby

2025.03.26

Thank you Hannah for helping my IT with the Daytrek upgrade yesterday. Hopefully we all back on track now

Reply from Nexgen Australia 2025.03.31

Thank you Leisha for the review. Hannah will be happy to see this

Jacqui Smallwood

2025.03.26

David - When we got through, David was extremely helpful and knowledgeable. He sorted out our problem as quickly as he could , very professional

Reply from Nexgen Australia 2025.03.31

Thank you Jacqui for the time doing this review. We will surely inform David of the good news.

Michael Newman

2025.03.26

Reply from Nexgen Australia 2025.03.31

Thank you so much for the review.

Chemsave Wentworthville Plaza

2025.03.26

David great customer service

Reply from Nexgen Australia 2025.01.22

Thank you so much for the review.

Podiatry First

2025.03.26

David was very helpful during my call this morning. Sorted problem quickly

Reply from Nexgen Australia 2025.03.31

Thank you so much for the review. David will be thrilled

John Dokyun Kim

2025.03.25

David

Reply from Nexgen Australia 2025.03.31

Thank you for the review John

Con Boukouvalas

2025.03.25

Reply from Nexgen Australia 2025.03.31

Thank you so much for the review.

nexgen.com.au

Nexgen Australia Reviews

nexgen.com.au

Reviews ( 1808 ) 4.8