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NG Tires Automotive Services

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NG Tires Automotive Services Reviews

GOOD rating
4.0
85 reviews Verified
NG Tires Automotive Services
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Reviews ( 85 ) 4.0

TartarSauce
TartarSauce
2022.09.10
They took care of me and my car. Got me back on the road fast!
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Larry Phillips
Larry Phillips
2022.07.18
Angela Lindley
Angela Lindley
2022.04.20
Excellent Service
Reply from NG Tires Automotive Services 2022.04.22
Thank you for your review. We look forward to serving you again in the future.
Tamara Green
Tamara Green
2022.04.20
Horrible place. They tightened my lug nuts way to tight. I took it to two other mechanics to gets the lug nuts off and they ended up breaking one because they were so tight. I took it back to them and they at first said they were on very tight and it was hard to get them off. It took them four hours to do this while I sat and waited. They couldn’t get the broke lug nut of and said they weren’t liable because someone else broke it. But if they wouldn’t have put them on so tight it wouldn’t have broken. They said they couldn’t fix it and they weren’t liable because they didn’t break the lug nut. So I had to leave with no help from them. And them yelling at me saying it wasn’t there fault.
Reply from NG Tires Automotive Services 2022.04.23
Thank you for your review and we do apologize for your experience. When the vehicle was brought to us you did of course inform us that another facility broke a lug nut and asked us to loosen the rest so you could get the brakes done. We did as requested with the exception of the front driver broken lug nut that was broken. We did inform you that we could remove the broken one but there would be a cost seeing that another facility broke it in half. Unfortunately we never came to an agreement on said lug nut and was told to bring the car down.
猫Teddy
猫Teddy
2022.04.14
Worst experience ever
Reply from NG Tires Automotive Services 2022.04.15
We do apologize for the experience you had with us. Seeing as we tried providing multiple solutions to the issues that came up, each were turned down and we were only able to resolve the tire issue afterwards. There was not much we could do to help you. thank you for the review.
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Vernetta Williams
Vernetta Williams
2022.02.22
Excellent customer service.
Reply from NG Tires Automotive Services 2022.03.21
Thank you for the review
Brandon Filion
Brandon Filion
2021.12.23
Absolute worst place in powder sorings as far as mechanic shops! I highly recommend to go some where else. Ive been there twice with 2 different vehicles. Once with a truck That I gave them the benefit of the doubt long because there is a lot wrong with the suspension and then I decided to take my car up there…… worst decision ever. On both vehicles I had to take them back after originally taking it up there for certain reason just to come to find out that they couldn’t complete the alignment. The truck they left bolts loose on control arm. On the vehicle they told me they weren’t gonna be able to do it because I had parts put on from a mobile mechanic before I brought it up there to get an alignment. The reason I brought it up there was because the mobile mechanic couldn’t do the alignment without the machinery or proper equipment to complete the job. Then proceeded to tell me that if I wanted the job done that they would have to start all the way over with the work that was just done by a different mechanic. I highly recommend do not go there!
Jojo The S-Tier
Jojo The S-Tier
2021.12.09
Crooked people! Couldn’t fix our car because they didn’t have the technician to do the work, but still charged for absolutely nothing!
Reply from NG Tires Automotive Services 2021.12.10
Thank you for your review. As we stated early on before we diagnosed the vehicle there was an Diagnosis fee. Normally Carmax would of taken care of this but they instructed that the customer would be responsible for it. We do apologize if there was any misunderstanding.
Moneyiinc_ 4E
Moneyiinc_ 4E
2021.11.03
Reply from NG Tires Automotive Services 2021.12.10
Thank you for your review.
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BH ACE 10
BH ACE 10
2021.10.29
Slow. Took 35 minutes to get a tire switched over. Then the older mechanic didn’t even want to balance the tire but luckily the younger more professional mechanic took care of us. On our way out the skinny old one was like “you’ll just call when your ready to sew or fire me.” Will not be returning
ASHLEY SIMON
ASHLEY SIMON
2021.10.20
My husband went to shop yesterday 10/19 around 1030am to get a tire. Next morning woke up had an emergency Get outside to see the tire we brought from this location is all the way flat. Tire looks as if it was patched and around my rim has black substance that looks like some kind of sealant. Also let me say we called prior asked for a certain size tire they gave us a different size asked for 225/55/17 or 205/65/16 (currently on my car), the tire we got 215/65/16 (only tire on the car that’s different) .This is unacceptable not even 24hrs First time and definitely Last. Sad you can’t get good service anymore ppl just wanna make money. UPDATE: I can say I do appreciate how they went about resolving the situation. They replaced the tire and didn’t take a long time so far so good
Reply from NG Tires Automotive Services 2021.10.20
Mrs. Simon we do apologize for the experience that you had. We did manage to resolve the issue this morning being that the rim had some damage on it causing the leak which had the tire flat. Thank you for your business and if you have any further issues do not hesitate to contact us.
Joe Tama
Joe Tama
2021.10.14
Lois Harper
Lois Harper
2021.08.11
Reply from NG Tires Automotive Services 2021.08.12
We Looking forward to better serving you next time.
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Elizabeth Hurley
Elizabeth Hurley
2021.08.11
Paid $1400 to repair ONE issue, and left with FOUR more issues.
Irvin Pope
Irvin Pope
2021.08.02
Good and fast service! Will use them again!
Reply from NG Tires Automotive Services 2021.08.03
Thank you Mr. Pope For your review. We appreciate your business
george chapman
george chapman
2021.06.30
Amazing work, very respectful and reasonable pricing. I have used them several times and I would recommend them in a heartbeat. Very satisfied. I was there yesterday and all my issues were corrected and in a timely manner.
Reply from NG Tires Automotive Services 2021.08.03
Thank you soo much Mr. Chapman.
Destiny Taylor
Destiny Taylor
2021.06.13
Good service. Make an appointment so the wait won’t be as long
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NaQuiesha Peterson
NaQuiesha Peterson
2021.05.10
You pay for what you get. Low cost low effort should be their name. They had my vehicle for over a month and I picked it up today and the check engine light is on. It wasn’t on when I dropped it off.
Dripp Familyvalues
Dripp Familyvalues
2021.05.10
This place kept my vehicle for so long then when I went to get it there are more problems that didn’t exist when I dropped the vehicle off.
Kustom Dripp
Kustom Dripp
2021.05.10
Before you go here know THIS IS A RISK YOU SHOULD AVOID!