OCharleys Restaurant & Bar

ocharleys.com

OCharleys Restaurant & Bar Reviews

GOOD rating
4.1
1359 reviews Verified
OCharleys Restaurant & Bar
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Reviews ( 1359 ) 4.1

Dawn stephens
Dawn stephens
2024.08.30
Way to dam expensive
Reply from OCharleys Restaurant & Bar 2024.09.03
We appreciate your feedback, Dawn. We strive to provide a great experience for our guests and would love to discuss your visit further. Please reach out to us at https://www.ocharleys.com/contact-us/.
Freida Hayden
Freida Hayden
2024.08.25
Conner Fitzgibbons
Conner Fitzgibbons
2024.08.11
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Reply from OCharleys Restaurant & Bar 2024.08.13
Conner, thank you so much for your 5-star rating! We're thrilled to hear you enjoyed your visit at our restaurant. We hope to serve you again soon!
ANGELA ONEAL
ANGELA ONEAL
2024.08.04
I went into O'Charleys on July 26, 2024. The bar was closed, due to having no bartender. Everywhere I've ever either worked or went to grab a bite from, the Manager it was such a disappointment that we couldn't sit at the bar, or get a drink with our meal, we decided to take our business elsewhere. Service has gone down hill since Carl left. The management corrects it's employees in front of guest and not in private most of the time. O'Charleys used to be my favorite place to eat. I guess until new management come into the building to fix the problem, I will not be returning.
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Susan Miller
Susan Miller
2024.08.01
We always sit in the bar here. The service is fantastic. My favorite is the cedar plank salmon and it's always good. I tried the chicken soup for the first time and it was absolutely delicious. My husband loves the grilled chicken tenders. The server turned a bad day into a good day. She was fabulous.
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Nicholas Jessee
Nicholas Jessee
2024.07.21
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Leann Anderson
Leann Anderson
2024.07.20
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Anne Eacret
Anne Eacret
2024.07.20
Had plank salmon... Very good!! Waitress was on it ..smiling, efficient and courteous. Atmosphere was nice. Enjoyed the music over the stereo system. Nice place to dine out.
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Briana Weddle
Briana Weddle
2024.07.07
Ryan
Ryan
2024.06.24
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David Lawson
David Lawson
2024.06.16
Good was pk staff was great
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Shari Early
Shari Early
2024.06.16
This has become our favorite place for date night since my husband works so much and loves their steak. Best burgers anywhere in my opinion. Their family dinners are the greatest when you have a bunch of grandchildren to feed at home. It's truly our favorite place.
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Darth Stanley
Darth Stanley
2024.06.14
Nice staff,seated quickly, no problems with order! Great all around!
Susan Hamman
Susan Hamman
2024.06.11
Kimberly was an exceptional server! And her strawberry margaritas are the best!
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Mark Birdsell
Mark Birdsell
2024.05.27
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Marty Robinson
Marty Robinson
2024.05.24
The food was very tasty, but our service was minimal and lacking.
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Reply from OCharleys Restaurant & Bar 2024.05.28
Hi, Marty.  We’re so sorry about the disappointing service. We'd like to follow up with you about this and get more detail. If you could email us at ocguestrelations@ocharleys.com with your phone number and the location you're speaking of, we'd really appreciate it.
Hunter Lynn
Hunter Lynn
2024.05.18
Our family use to LOVE OCharleys in the early 2000’s but I think definitely it’s changed.. This place was not what we were expecting.. service wasn’t great and neither was our food.. very disappointed.. 🥲
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Reply from OCharleys Restaurant & Bar 2024.05.23
Hi, Hunter.  We’re so sorry about the disappointing service and food. We'd like to follow up with you about this and get more detail. If you could email us at ocguestrelations@ocharleys.com with your phone number and the location you're speaking of, we'd really appreciate it.
Jonathan Traxler
Jonathan Traxler
2024.05.17
Used to be a great place. Preserved food almost weekly curbside. Few months ago I got raw salmon and then they got rid of the combo I always ordered. Decided to order steak and ribs. Well done which I confirmed. Steak was Raw. And I mean seared on the outside raw to the skin. Will never order here again. Back to my Texas Roadhouse. I took a picture but literally can’t eat steak tonight so I won’t do that to you all. Smh
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Reply from OCharleys Restaurant & Bar 2024.05.23
Jonathan, we are so sorry your steak was undercooked.  It is definitely not our standard and would love the opportunity serve you again!   Just contact us at ocguestrelations@ocharleys.com with your phone number and the location you dined and your phone number and we’ll do our best to make it right.
Elsie Kennington
Elsie Kennington
2024.05.07
Glad that there is at least still one o'charley's left within reasonable driving distance. We go for their rolls and all the restaurants closer have closed. But food is always delicious and service was great, Kim at the bar did an amazing job.
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Rocky Brown
Rocky Brown
2024.05.04
Nope, not a fan! Won't be back. Go eat there and tell me I'm wrong...
Reply from OCharleys Restaurant & Bar 2024.05.08
Hello, Rocky! Thank you for your review. We would love to know what we could have done to make this a 5-star experience. We’re listening! Please write to us at ocguestrelations@ocharleys.com with your phone number and include the location at which you dined.