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Reviews ( 567 )
Patrick Supple
2024.11.17
A fantastic adventure made possible by some very experienced, knowledgeable, patient, and engaging guides. Chris and William were great and the spots we went to were breathtaking. Truly an unforgettable experience. When we go back to one of the most beautiful places on earth, we will be sure to use Palau Dive Adventures.
Patrick S
2024.11.16
Verified
Fantastic Adventure
What a fantastic experience. From the boat crew to the dive masters, it was truly first class. Chris and William were informative, patient, entertaining and engaging. Their wealth of experience paid off on every dive. I will use this dive company whenever I venture back to one of the most beautiful places on the planet, Palau. Thank you Chris and William, it was an unforgettable trip.
Sesame
2024.11.04
非常好的潛店, 員工友善同專業, 帛琉最好的潛水店.
webegon
2024.10.29
Verified
Terrific two days of snorkeling in Palau
My travel group wanted to experience the beauty of Palau but none of us were PADI certified. We were well aware that Palau is a diver's destination, but we wanted to see what we could snorkeling. I reached out to a couple operators, and Palau Dive Adventures was the best fit. We had a terrific 2-day experience with them. To begin with, it was difficult for me to get good information on the status of the jellyfish lake, and when I reached out to operators leading up to our trip, I asked about the status of the jellyfish and whether it was worth even going. All the other operators sent me stock itineraries including the jellyfish lake without discussing the state of the jellyfish. Palau Dive Adventures was the only operator who wrote back telling me that a visit there wasn't going to be worth our time or extra money for the permit because the status of the jellyfish is very poor at the moment. We really appreciated their candor, and that was the biggest determining factor in choosing them.I had asked Palau Dive Adventures to create a two day itinerary of snorkeling activities with us - one that had some standard stops and another than would have some more adventurous snorkeling opportunities to see larger marine life, and that's exactly what they did. On the first day they took us to the Milky Way first (to avoid any crowds) and then to some easier snorkeling spots where we were able to see giant clams, some smaller sharks, and other terrific coral life (maybe 5 stops in all with lunch on the beach). On the second day we went out with SCUBA divers to deeper water further out and away from the islands, and while the divers swam maybe 40 feet down or so along deeper reefs and shelf drops, we snorkeled along the top. It was a terrific day, and sure enough we saw much bigger schools of fish, turtles, and larger sharks.Masks and fins were provided (we were asked to bring our own masks to guarantee the best experience, but we don't own any). The guides were extremely friendly and helpful throughout the entire two days, both of which ran from about 8AM to 2:30PM or so. For example, when the current shifted on us during one swim, the guide with us very quickly signaled the boat from a distance, and we were immediately picked up and moved to a better spot to drift along with the current. The whole process from the pickup at our hotel through the drop-off at the end of the day was punctual and professional. We could have not asked for a better experience. Palau Dive Adventures is a great operator if you are considering snorkeling in Palau. They are very friendly and professional, will build itineraries to your interests, and you will have a terrific time with them from pickup through drop-off.
Armando M
2024.10.27
Verified
Excellent thread and professional staff. Recommending to anyone, Safe and friendly.
Excellent thread and professional staff. Recommending to anyone,Safe and friendly. One of the best places to scuba dive in the world. Amazing place to visit, we are coming back for sure, thanks to Palau dive adventure
Fiona C
2024.09.14
Verified
Relaxing, fun, beautiful Diving with the most Professional Dive Team
To start this team made our holiday relaxing by taking care of every small detail from room bookings, to valeting our personal gear each day, airport transfers and trips into town. They are contactable 24/7 and are so willing to help with every small detail. The boat setup was the best we've used yet with dry boxes and lunches were delicious and generous. We were picked up on the jetty from our hotel Palau Royal Resort at 8 am each morning with our equipment ready to go to head straight out for 3 dives per day. The team were warm, fun and safe. They offer Nitrox and the tanks were always full and the team helped us into our gear each dive. All we needed to do was roll off the side and float in the warm clear water and enjoy the fish. The team worked out a great schedule based on the weather by doing outer dives while the weather produced insanely good conditions and inner bay dives when things took a turn for the worst. We did a perfect mix of wreck and reef dives including drift and hook dives as the sharks, fish balls, mantas and fish swim past. They even took my son and I out diving when there was just the 2 of us. We know other dive operators cancelled another pair of divers when they didn't want to send an additional boat. They took very good care of some inexperienced divers and the other divers could then relax. The boat captain drove expertly so we could enjoy the experience rather than getting to the next destination fast. When the weather was anything other than glass, they moved the boat to "Some place else" which was beautiful and calm for a relaxing lunch. I'm really particular with everything and it was the best holiday and dive experience we've had yet. Thank you so much Palau Dive Adventures Team!
Pamela Huynh
2024.09.12
I highly recommend Palau dive adventures! There were so many dive shop options, but so happy we went with them. All of their amazing five star reviews almost seem unbelievable, but they truly deserve these ratings. We could only dove with them for two days, but we did everything we wanted to. They’re a smaller dive shop so they provided a great personable experience. We had a total of four divers and two dive masters. They helped set up all our gear too. They truly think of everything a diver could need - even windbreakers to protect us after dives. The staff is so knowledgeable and accommodating - Christian, Maurice, Jayvon, and Adam. I had a malfunction with my gear, but I was in great hands. The five star service extended out of the water too - Jan, the concierge, was amazing too - had great recommendations and chauffeured us to restaurants and shops after the dives. I’m recommending Palau dive adventures to all my friends!
Pamela,
Thank you so much for the review, we do our best, glad you thought so as well.
Thank you also for recommending us to all of your friends!
Forever grateful,
Team PDA
Christopherandfamily
2024.08.09
Verified
Awesome Experience
I cannot speak more highly of the PDA team. They asked us clearly what we wanted to do over six days of diving (hit the famous dives but also do a diverse range of dives) and then made sure that we got exactly what we wanted and made sure we got to do our favorite dives twice. Since it was rainy season (we had gorgeous weather by the way), the three of us had the boat to ourselves most days. The whole team is great but will shout out Christian and Arson who were both absolutely awesome and great to hang out with. I will definitely use PDA again and would not dive with anyone else in Palau.
Sunir Joshi
2024.07.17
I went diving with PDA at the beginning of July 2024, and have nothing but great things to say about my experience. I was not in Palau for too long, so only did 2 days of diving, but I thoroughly enjoyed all 6 of my dives. Chris, our dive instructor/guide took great care of us, and made sure to curate the dives to our requests. He was friendly and experienced. The crew, Chavin and David, were also great. The boat was spacious and comfortable, and the rental equipment was all excellent. Something to note, PDA did not have a physical dive shop in Palau as far as I know, during my visit to Palau. The location on google is outdated. I would not hesitate to go with them again when I return to Palau. Diving in Palau surpassed my expectations.
Thank you for sharing your positive experience, Sunir! We're thrilled you enjoyed diving with Chris and the crew. We appreciate your feedback on the outdated location. We're in the process of getting our new location up and running, as soon as we're ready we'll make sure to update it. That said, we're looking forward to welcoming you back in Palau for more great dives!
Holly Berkley
2024.06.18
Went to Palau in May2024 from Guam. My friend and I had a fabulous time with PDA. Marcus and Chris were incredible guides. We felt very safe the whole time. Jan was amazing in coordinating everything for us and anticipating even our smallest needs. Jason and Shogun were very friendly and knowledgeable captains. We can't wait to recommend PDA to all our friends in Guam. This dive company provided top notch service. Communication prior to arriving was so easy and even when we had a two day flight delay they rebooked everything without issue, including the hotel. Recommend staying at Royal or Cove—they picked us up at the dock every morning with everything ready to go. They coordinated dinner arrangements and transportation which was included. This was an incredible experience. 10/10 recommend!
Hi Holly,
Thank you for your wonderful review! We're thrilled to hear Marcus, Chris, Jan, Jason, and Shogun made your trip memorable. Your kind words mean a lot to us, and we look forward to welcoming your friends from Guam!
Debbie G
2024.06.17
Verified
All that we hoped for
We hoped to dive some of the most famous dive sites in the world within a small group of similarly experienced divers and with a safe, adventurous, and knowledgeable crew. We got exactly what we came for! We went in June, so technically off-season because of rain. It did rain, but mostly the weather cooperated. One day, just my husband and I were on the boat. Other days there were 2 or 3 other divers. On our last 2 days, there were 6-8 divers, so another guide was added to keep the ratio small. Chris, our only guide for our 10 day stay, took us to The Blue Holes, Blue Corner, German Channel, Chandelier Caves, and oh, so many more. Since I was uncomfortable hooking myself in during the drifts, Chris handled it effortlessly for me. He and Marc (another guide who joined us for two days when the group was larger), set up our kits, assessed our abilities, and introduced us to new creatures (a Disco Clam!) as well as the sharks, mantas, turtles, rays, Bumphead Parrotfish, and Napoleon Wrasses in huge quantities that we hoped to see. On they boat they provided snacks and Bento Box lunches, dry towels, and rain gear when necessary. When my husband’s reg sprang a small leak, Chris deftly fixed it on the boat. Our boat captain, Jacob, was a jovial storyteller during the intervals between dives. On other days, Allen or Belau, steered us safely through the seas providing help and care and information as needed. Enough cannot be said about the kindness and helpfulness, Jan provided on a daily basis. From picking us up and returning us to the airport, providing transportation to dinners and shopping, making recommendations for restaurants and activities, and in general answering our questions, and caring for our gear. He is extraordinary! All of the crew went above expectations when my husband had an accident while walking to the boat. He slipped and sprained his knee. On days when he could not dive, the crew were so understanding and flexible. On days when he could dive, they helped him manage his gear and arranged for dives that were a little less athletic as he tested his pain levels.
Thank you, Debbie, for such a detailed and heartwarming review! We're delighted to hear that you and your husband had an incredible experience diving with us. It's great to know our crew, including Chris, Marc, and Jacob, made your trip memorable and comfortable, especially considering your husband's injury. Your feedback about everyone's kindness and adaptability truly means a lot to us. We hope to see you both again for more adventures soon! 🌟
HollaBtraveling
2024.06.17
Verified
Seamless dive experience in the pristine Palau!
Went to Palau in May2024 from Guam. My friend and I had a fabulous time with PDA. Marcus and Chris were incredible guides. We felt very safe the whole time. Jan was amazing in coordinating everything for us and anticipating even our smallest needs. Jason and Shogun were very friendly and knowledgeable captains. We can't wait to recommend PDA to all our friends in Guam. This dive company provided top notch service. Communication prior to arriving was so easy and even when we had a two day flight delay they rebooked everything without issue, including the hotel. Recommend staying at Royal or Cove—they picked us up at the dock every morning with everything ready to go. They coordinated dinner arrangements and transportation which was included. This was an incredible experience. 10/10 recommend! This company seemed superior to others that churned and burned—we never had more than 8 divers on a boat.
TheVille Phil
2024.06.11
Palau Dive Adventures: An Unforgettable Dive Experience
Top-notch service, incredible diving, and excellent value make Palau Dive Adventures a sure bet for your next dive trip.
Booking a Breeze
Booking with Palau Dive Adventures was a breeze. Grace, their amazing customer service rep, made the entire process easy and stress-free. She responded promptly to all my questions, clearly explained everything, and accommodated any requests I had. Emails were answered within 24 hours, often within minutes. They even provided a clear invoice outlining all the charges.
Relaxation at the Palau Royal Resort
We stayed at the Palau Royal Resort, and it was fantastic. The private beach and beautiful pool were perfect for post-dive relaxation. We opted for the breakfast buffet package, and the food was consistently delicious with daily variety. The room was comfortable and well-equipped, featuring a balcony, mini-fridge, and a well-stocked bathroom with toiletries.
One minor drawback was the cost of lunch, dinner, and cocktails outside of breakfast. While Palau is generally on the expensive side, seven dollars for a canned Coke seemed excessive. Luckily, there was a convenient mini-mart across the street for drinks and snacks.
Exceptional Service Makes the Difference
Palau Dive Adventures truly shined when it came to service. Jan, our concierge, went above and beyond to ensure we had an amazing experience on land. He picked us up at the airport, made restaurant reservations, arranged relaxing massages after dives, and even provided transportation to and from dinners. There was truly nothing he wouldn't do to make our stay enjoyable.
Comfortable Boat, Knowledgeable Captains
Captains Jacob and Allen were outstanding. Safety was always their top priority, and they ensured a fun and comfortable experience for everyone on board. The boat itself was well-equipped with all the necessary safety gear. Captain Jacob's knowledge of Palauan history and local life added another layer to the experience, and his restaurant recommendations were spot on! Captain Allen was a great help getting everyone in and out of their dive gear.
Unforgettable Diving with a Top-Notch Divemaster
Now, let's talk about the real star of the show: the diving! Chris, our divemaster, was worth his weight in gold. Safety was paramount during every dive, with detailed briefings and clear hand signal reviews. Chris expertly navigated the dive sites, ensuring we encountered ideal conditions and minimal crowds. While avoiding other divers entirely is rare at popular sites, there were many instances where we had the entire dive site to ourselves. Within minutes of my first dive, I was greeted by the awe-inspiring sight of a shark and a majestic manta ray!
A Word to New Divers
For inexperienced divers, consider gaining some experience (ideally 50 dives in various conditions) before tackling Palau.Additionally, having your advanced open water certification and enriched air nitrox qualification is recommended. The strong currents and some deeper dives can be challenging for those unfamiliar.
Minor Website Update Needed
The only minor criticism I have is that the dive schedule on the website might not reflect your actual itinerary. We ended up doing 15 dives over five days, exceeding the website's advertised schedule. While I certainly don't mind more diving, a website update would ensure clearer expectations. One other tip - bring your own dive torch, even if they say it's not necessary. We found ourselves wishing we had them on a couple of occasions, although the boat did have spares available.
A Once-in-a-Lifetime Experience
Our Palau Dive Adventures trip was truly unforgettable. They exceeded all our expectations and made us feel like the most important guests in Palau. While we have other dive destinations on our bucket list, Palau Dive Adventures will definitely be our choice when we return. We highly recommend them for an exceptional dive experience!
Phil,
Thanks so much for the thorough review.
You are right, we need to update a couple things on our website, thanks for the friendly reminder.
Kindest regards,
Team PDA
Ronaldo S
2024.06.04
Verified
One of the best dive trip in the world
Exceeded all expectations and more, ticked Bull Sharks, Manta Rays, Turtles, Massive School of Fish and the biggest shark fest I have ever seen.
Li Ling Koh
2024.05.31
Our family of 4 had a very good experience diving with PDA. It all started with the very prompt and responsive reservations support provided by Grace.
The dive instructor, Christian and dive guides, Marcus and Jay are very experienced and took excellent care of us even though we had varying levels of diving experience. They always made sure that we were thoroughly briefed before each dive which was very important. We liked it that our boat was not packed with divers, unlike the other operations we saw. The bento lunches were seriously good. We kid you not!
Jan was extremely punctual in picking us up throughout the week and even helped with car rental to explore the island. On our last day, he sent our dive gear, washed and dried to our hotel.
We stayed at Palau Central Hotel which was really central to everything, restaurants, shops, supermarkets. The rooms were clean and spacious. The hotel staff were very accommodating as well!
Overall, we have enjoyed ourselves thoroughly. If we go back to Palau, we will dive with PDA again.
Li,
Thanks so much for the kind review and the amazing photos.
Hopefully you do make it back to Palau one day :)
Kindest regards always,
Team PDA
jpchado
2024.05.24
PDA will provide you with a great scuba experience. Chris, Jayven, and Mark were personable, professional, experienced and made for five days of great diving. Jan was prompt with the morning pickup and drop off and super helpful. They know the area well and make sure to choose the best dive spot based on tides, currents, time of year, and where the sea life will be. You also get a good bento box lunch each day. The dive groups are kept small so you're not being herded like cattle onto the boats and have plenty of space. Good staff, no hidden fees, the equipment is well maintained. I highly recommend. My only regret is not getting a picture with the crew. I will definitely come back.
Ugggghhhh no picture with the crew!!! Well, next time for sure. These photos always good to look back on.
Thanks again for the review!
Team PDA
Sonja Reisinger
2024.05.24
I had a great experience with PDA. The office was very responsive to my emails in the booking process. The boat was comfortable and equipment was well-maintained. We even got towels and raind/wind jackets id necessary. It is great that they take you out early, so that we were the first ones on the dive site. The staff and crew were attentive, helpful, really friendly and professional. I enjoyed my stay a lot and hope to be back one day!
Hi Sonja,
Thank you for sharing your experiences with us and your great photos. Personally love the nudi one the most.
Thank you again for the review.
Forever grateful,
Team PDA
Chris USA Reservations
Sonja R
2024.05.24
Verified
Great experience from start to finish
I had a great experience with PDA. The office was very responsive to my emails in the booking process. The boat was comfortable and equipment was well-maintained. We even got towels and raind/wind jackets id necessary. It is great that they take you out early, so that we were the first ones on the dive site. The staff and crew were attentive, helpful, really friendly and professional. I enjoyed my stay a lot and hope to be back one day!
Alexandra Hamb
2024.05.23
Diving with PDA was the best decision we made during our trip to Palau! The divemasters, guides, and boat crew were knowledgable, welcoming, and all around great people. They were able to accommodate a variety of skill levels on board and made everyone feel safe and confident in the water. The staff was incredibly helpful and flexible and let me add on an additional day of diving at the last minute. Palau is beautiful and not to be missed for any diver so if you want to have the most memorable trip definitely book with PDA.
Greg Z
2024.05.19
I did 18 dives over 6 days. This was my third time to Palau and second time with Palau Dive Adventures. They are simply outstanding; the boats are very well set up, their knowledge of local dive sites and more importantly selecing the best dive site for the prevailing conditions; weather and tides is superb.
They are very accomodating for different experince levels. Snacks, lunch, water, coffe, rain jackets and towels are provided every day.
Dive guides and boat drivers are second to none and they provide very personalized service.
I thoroughly enjoyed diving with PDA and would recommend the outfit with no reservations.