Adonis Auto Group Reviews 2024

Gloveherxxx

2024.12.27

Horrible place engine went dead less than 3 months 🤦🏾‍♂️

Reply from Adonis Auto Group 2024.12.27

We are sorry to hear about your experience and understand how frustrating this situation must be. At Simple Auto, we are committed to addressing customer concerns and finding the best possible resolution. To better understand the details of what happened and to assist you further, we kindly ask that you reach out to us directly. Providing specific information about your account and the issues you've encountered will allow us to investigate and determine the best course of action. Your satisfaction is important to us, and we want to ensure every customer feels supported. Please don't hesitate to contact our team so we can work on this together.

Mauro Gallardo

2024.12.24

Este dealer apagan los carros aun teniendo promesa de pago no se les a quedado a deber nada y aun dicen si te gusta y si no ps ni modo no es mi problema

Reply from Adonis Auto Group 2024.12.24

Lamentamos mucho saber que ha tenido esta experiencia y comprendemos lo frustrante que puede ser enfrentar esta situación. Nuestro objetivo es brindar siempre un servicio justo y transparente a todos nuestros clientes. Nos gustaría investigar más a fondo lo sucedido para poder aclarar cualquier malentendido y trabajar en una solución adecuada. Le invitamos a contactarnos por interno con más detalles, ya que estamos comprometidos a atender su caso lo antes posible y ofrecerle el apoyo que necesita. Gracias por brindarnos la oportunidad de mejorar.

Carrissia Bouie

2024.12.20

Now that I've had my vehicle for over a year, there have been some issues that have been resolved and some not resolved. After a few months, A/C went completely out, and they did replace the entire system for less than $200. During the replacement the mechanics made a big mess and I had to take my car back for cleaning. Some other small mechanical issues, too, but resolved. My biggest issue with this company is customer service and lack of ability to resolve issues other than mechanical, which is as important as repairs. I will not refer anyone to this company based on their low quality customer support and trash customer service.

Reply from Adonis Auto Group 2024.12.23

Thank you for sharing your honest feedback. We’re glad to hear that some of the mechanical issues you encountered were resolved, including the A/C replacement. However, we deeply regret that our customer service did not meet your expectations and that your experience with our team left you dissatisfied. Please feel free to contact us at 214-778-1112 so we can assist you with anything you need. We’re committed to addressing your concerns and improving your experience.

KaashNunu

2024.12.20

Frank Moreno was a very great salesmen he took his time and he was very patient and we got there go see frank !!!!

Reply from Adonis Auto Group 2024.12.23

Thank you for sharing your experience! We're delighted to hear that Frank provided you with such attentive and patient service. We'll be sure to share your kind words with him. We look forward to seeing you again—don't hesitate to reach out to Frank for your future needs!

Vickie Dixon

2024.12.20

Eric was a great great help request him if you come to Adonis laid back and very easy to work with

Reply from Adonis Auto Group 2024.12.23

Thank you so much for your kind words! We're thrilled to hear that Eric provided you with such excellent service. We'll be sure to pass along your compliments to him. We hope to welcome you back to Adonis soon!

Diamond Martin

2024.12.19

JC was very patient & easy to work with. Ask for him!!! Educated on every part of the process . Great experience.

Reply from Adonis Auto Group 2024.12.20

Thank you for the awesome review! 🌟 We’re glad to hear JC provided such a smooth and informed experience. Your kind words mean a lot to us, and we’ll be sure to share them with him! 🚗

Antonio Henson

2024.12.17

JC was great he made the process smooth and the payments are pleasing would highly recommend him if I need a car or truck in the future

Reply from Adonis Auto Group 2024.12.17

Thank you for your awesome review! We’re glad to hear JC provided a smooth experience and that you’re happy with your payments. We’ll be here whenever you’re ready for your next car or truck! 🚗

ANDRE LEWIS

2024.12.14

Go see frank

Reply from Adonis Auto Group 2024.12.15

Thank you for the recommendation! We’re glad to hear you had a great experience with Frank. He’s a valued member of our team, and we’ll be sure to pass along your kind words. If there’s anything else we can assist you with, don’t hesitate to reach out!

Deyonna Randle

2024.12.14

IF I could give this place a negative 0 stars I WOULD!!! DO NOT I REPEAT spend your hard working money here . THESE people have lack of communication the vehicles are LEMONS ! They will blow your phone up for a car payment but won’t fix ANYTHING! Literally haven’t HAD MY VEHICLE 3 months & I’ve already had to replace my key twice! I CAN NEVER SPEAK WITH A MANAGER. THEY NEVER Communicated with me about picking UP MY PLATES ! They SAY ITS A FINANCIAL thing . WITHIN A WEEK of having the vehicle my radio DOES NOT WORK they told ME I would have to REPLACE THE WHOLE MODULE MYSELF! You people are trash . Understand we all have to work ! BUT WHY Be A Salesperson and sale good people shitty CARS

Reply from Adonis Auto Group 2024.12.16

Thank you for sharing your feedback. We sincerely apologize for the negative experience you’ve had with us. Your concerns about communication, vehicle quality, and service are deeply troubling and not reflective of the standards we strive to maintain. We understand your frustration regarding the issues with your vehicle, including the challenges with the radio, plates, and key replacements. Please know we are committed to resolving such matters and ensuring customer satisfaction. If there was a lack of communication on our part, we truly regret it and will take steps to improve. We’d like the opportunity to address these concerns directly and find a solution.

Donna Holmes

2024.12.13

Frank was amazing great customer service very sweet very accommodating. Very respectful and patient

Reply from Adonis Auto Group 2024.12.13

Thank you for sharing your experience! 🌟 We’re thrilled to hear Frank provided you with respectful, patient, and accommodating service. We’ll be sure to pass along your kind words — they mean a lot! 🚗💨

Jae Scott

2024.12.13

🚨🚨🚨Buyer beware 🚨🚨🚨 Customer service is non-existant and bad business practices. Please save yourself from the frustration and headache.

Reply from Adonis Auto Group 2024.12.13

Thank you for bringing this to our attention. We’re committed to providing fair service and understand how this situation may have felt frustrating. We’d like the chance to make it right. Please reach out with more details so we can review your concerns thoroughly and work toward a solution. Your feedback helps us improve.

1k Q

2024.12.12

Zach was awesome man give him raise he promised to get me in a car and that’s exactly what he did 10 out of 10 service