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Reviews ( 369 )
Wesley Perry
2024.11.19
Great service all the way around. Take great care of my lawn and it looks fantastic! Would recommend them to anyone!
AND they just did my leaves for me. Another great job (and time saver) super thorough work!
Thank you so much for your wonderful feedback and for recommending Portage Turf, Wesley! We're thrilled to hear that you are pleased with our service and that your lawn looks fantastic.
At Portage Turf, we strive to provide exceptional care and ensure that every aspect of our service meets your expectations. Your recommendation means a lot to us, and we're committed to maintaining the high standards that have earned your trust.
If there's anything else we can do for you or if you have any questions, please feel free to reach out. We're here to continue providing you with outstanding service and ensuring your lawn remains in top condition.
Thank you again for choosing Portage Turf. We appreciate your business and look forward to continuing to exceed your expectations!
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John Wilson
2024.10.14
I signed up with Portage Turf on January 10th 2024 spending $426.49.
I have a new yard and I wanted them to help it grow and flourish.
9 months later I have had 4 "services" and my yard looks okay but not as lush and green as my neighbors. I have called several times telling them I am not happy.
I have a stone pathway in the back yard and noticed that it was cracked and several stones had been displaced. My neighbor told me that he watched the technician drive the big fertilizer machine over the path. My neighbor has a similar path and it also has damage.
I showed the damage to the last tech to service my yard and he agreed that the cracks matched the width of the machine. He said he would report it to his office. I have not heard back from Portage Turf, in fact I have never been contacted by Portage Turf other asking me to recommend them to a neighbor or to review them.
Their machines sometimes leave holes in the grass where they spin the machine around.
After looking at the emails from Portage Turf detailing the service performed, I see they don't send the same technician every time to work on the yard. I would believe that having the same technician every visit would provide a better service as they would know the yard and what it looked like on their previous visit.
4/9/2024 Steve Ransom performed the work.
6/17/2024 Matt Moneypenny performed the work.
7/26/2024 Matt Moneypenny performed the work.
10/3/2024 William Pierce performed the work.
I don't believe at this point that I will renewing my contract with Portage Turf.
Thank you for taking the time to share your feedback, John. We genuinely value your input and apologize for the frustrations you've experienced.
We're sorry to hear that your yard hasn't met your expectations. Our goal is to help your lawn thrive. We also regret the damage to your stone pathway and understand how concerning that must be. We take these matters seriously, and we will investigate the situation to ensure it doesn't happen again. We will replace the damaged pavers.
Regarding the consistency of our technicians, we understand the importance of having someone familiar with your yard and strive to make that happen for you.
Please reach out to us directly at 330-296-8873 so we can discuss your concerns further and find a resolution. Your satisfaction is important to us, and we’d like the opportunity to make this right.
Thank you again for your feedback, and we hope to hear from you soon.
William Brown
2024.09.20
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Ron Forester
2024.09.13
Used them this year and was very disappointed with service. We purchased the fertilizer and weed killer program and they basically killed our yard and then said it was diseased but only place it was diseased was were they treated. Had numerous others look at it that agree that it was burnt, they came out and half ass corrected it and said that they would give us a discount to aerate it and reseed offered 10% off . I feel that that should have been done for free and I will never use nor recommend them to anyone. Oh and we still had weeds all year.
Thank you for taking the time to share your feedback, Ron. We’re truly sorry to hear about the issues you experienced with your lawn. We regret that your lawn did not meet your expectations.
We understand your frustration with the results, especially given the extreme heat, chinch bugs and humidity this summer. We’d love the opportunity to make things right. To help restore your lawn and improve its resilience, we would like to help with a full lawn restoration service using a newer, darker, and more drought resistant turf grass variety that stands up better to both insects and diseases.
Please reach out to us directly so we can discuss this offer in more detail and schedule a time to assess your lawn. We want to ensure you are completely satisfied with the outcome and restore your lawn to your satisfaction.
Thank you for your patience, and we hope to have the chance to address these issues for you and provide a lawn both of us can be proud of.
Bill Hoffman
2024.08.13
recommends
Great lawn treatment, overseeding and aeration service!
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William Stanson
2024.07.26
My lawn has never looked as good as it does now. We have been in this house 34 years. Over the years I have taken care of lawn and have had a number of other companies doing the service with OK results.
I was told of Portage Turf Specialists from a current user and thought why not.
They have been improving my lawn noy for 4 or 5 years and it has never looked better.
Do I recommend them?
Yes
Pamela Polcover
2024.07.19
Satisfied all the way around. Answers questions.
Don Workman
2024.07.09
We have used Portage Turf Specialists for the past two years and it has made a great and positive difference in our yard. All the various weeds have been greatly minimized or eradicated, making room for healthy lawn growth and our yard looks great! We highly recommend their services for a healthy yard!
Vicki Ludwig
2024.07.03
Great service and quick response to any issues that come up.
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kevin artl
2024.07.02
I've used Portage turf for years and they do a great job. Communication is great.
Michelle Laskey
2024.07.01
John Kocisko
2024.06.29
Portage Turf has been servicing my lawn for about 3-4 years now, they do a fantastic job and my lawn is looking much better than it did. I recommend giving them a try.
Srikanth Reddy
2024.06.28
I been with Portage Turf for 3 years, very happy with their service. They are prompt in servicing and always give us heads up before coming over.
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Karen Stoklas
2024.06.27
We have tried several lawn services in the past and have been with Portage Turf for several years now. We are pleased with their services especially the tree and shrub care and they have always responded to any questions and concerns.
rong hudson
2024.06.27
High recommendation. Lawn is getting much better since switching to Portage Turf.
Jing Xue
2024.06.27
We have being using Portage Turf for our lawn and bushes and we’ve always been happy with the outcome. They are prompt and communicative and offer quality services.
Christine Gillespie
2024.06.26
They do a great job taking care of our lawn needs. The staff is professional and dependable. They are quite efficient and quick to respond to our questions.
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Andrew Weber
2024.06.26
Does a great job at a good price. We have been very happy with our service from portage turf.
Donna Shipman
2024.06.25
B Rizzle
2024.06.25
They were out for their first visit and my yard was full of dandelions and by the next morning you could tell that it was already killing those off. They did a perimeter bug spray and they did a grub and tick and flea spray in the yard. They are supposed to come out on Monday the fifth for the second treatment and I'm hoping that it will green up some of the areas that are a little brown. My grass was nice and green and seemed thicker after a couple treatments.
Thank you for your positive review. We appreciate the opportunity to service the lawn this year and are looking forward to providing you a great looking lawn. Many grass types are going dormant due to our lack of water. For help managing this challenge issue feel free to visit our blog at www.portageturf.com/blog . We hope that you have a great summer ahead with friends and family.