Peru & U Reviews

Great organization by Peru and U We have just returned from our 12-day trip to Peru and Bolivia, which, Javier from Peru and U organized. The organization was great. We never felt lost or helpless, we were always met with Peru and U representatives upon arrival at each new city. They were all very courteous and helpful and did their best to attend to our needs. Despite our worries, everything went very smoothly, there were no problems or delays in any of the inter-city or inter-country trips and connections. We were taken aback with the incredible civilization and culture we had the chance to closely observe, and we were equally happy to meet the wonderful Peruvian and Bolivian people who were always very helpful and kind. All the staff did their best to make us feel comfortable and to meet our expectations. I would like to, however, acknowledge a few particular ones: Franco, our guide in Machu Picchu, was the most knowledgeable and the most proficient in English. The ancient city, by itself, is a wonder of the world, but he made it the highlight of the whole trip with all the relevant information he provided on the history, civilization and archeology of the Inca’s. Alex, the assistant in Cusco, was very punctual, courteous and considerate to our needs. He did his best for the program to run smoothly. Erica in Lima and the assistant in Puno (whose name I could not remember) were also very punctual and helpful, but had a relatively minor role in the trip. Maribel, our guide in the first part of Bolivia, was incredibly nice and kind. Not only was she informative on the sites we visited, but also had a soothing character. She really added comfort to the tour. With regards to the itinerary, we spent seven days in Peru (Lima-Cusco-Puno) and four days in Bolivia (Copacabana-La Paz-Uyuni). We were very happy to see all the sites and had difficulty to name any site to be more exciting than others. The only exception was the lake Humantay. The lake itself and the mountains were stunning, but I am not sure it was worth the very difficult trip (three-hour trips each way on bumpy roads, on a van with non-functioning air-conditioning and a really exhaustive walk in a hypoxic environment). I had to take a horse half-way up. Besides, we were able to get back to Cusco very late in the afternoon and had almost no time to see Cusco itself, which, I think, was a big pity. I believe, the visitors must be better informed about the conditions of the tour before being distracted by the pictures of the lake on the internet. We believe a full, free day in Cusco would have been a much better option. We sincerely thank for all the efforts Peru and U staff put in to make sure we return with wonderful memories. This was a great tour and will remain in our memories for a very long time.

Unforgettable Trip! Great Tour Organizer! Booked a 6-day package with Peru & U directly from their website and traveled with my girlfriend in December of 2023. Javier helped me craft the perfect itinerary and mix of accommodations that worked best for us. We chose from 3 to 5-star hotels, the days on which we wanted breakfast and/or lunch included, as well as the day-trips and tours we were interested in. We chose to visit several archeological sites near the city of Cusco, and all of the included guided tours were top-notch. Two of the days were spent traveling to the town of Aguas Calientes by train and trekking Machu Picchu. The entire trip was amazing; the only low point was that there were several delays on the train ride back after a long day which was caused by inclement weather. Since neither the train (Inca Rail) nor the weather was operated by Peru & U, it did not detract from the wonderful experience provided to us. In fact, our extraordinary host Rodrigo was waiting at the train station for several extra hours to meet us in the face of uncertain delays. He was available and willing to help 24/7, for which we are very grateful. I was initially skeptical because I couldn't find many reviews online, but I am very glad I took the leap of faith and booked with Peru & U. I could not recommend this company more. They will help you put together exactly the kind of trip you are looking for. P.S. Once you arrive to Cusco, make sure to check out the San Pedro market and sample exotic fruits like Cherimoya!

Good service and communication I can highly recommend "Peru & U" travel service. It was easy to get in contact with custom service that made sure that I got picked up by the driver to my destination. I enjoyed my trip with the driver because the communication was through "Whatsapp" so it was easy to get in contact with the driver.

10/10 Experience Using this company was the best decision I made on my trip to Peru. Right away I was greeted by Alex who so kindly welcomed me to Cusco. His passion for his home and tourism was clear from the start. Besides the airport, Alex helped me with my trip to Machu Picchu. He was clear and had a great attitude the whole time. I would like to thank Peru & U for an amazing time and I recommend them to any other travelers. Thank you again Alex for your great work and communication!

Luxury Inca Tour - 5 Days - Absolutely Magical There's no other way to describe the Luxury Inca Trail trip with Peru & U than MAGICAL. My friend and I were pampered beyond anything we could have imagined and I honestly can't recommend this company enough. The people on the team that helped us were nothing short of remarkable. Marco, Michael, Aide, Nemesia, Elias, Adolfo, Victor, Zenon, and the whole porter team - together, they made our trip unforgettable. We left the Inca Trail feeling inspired by the landscape, by the connection to Mother Earth and the lessons learned from our guides, and most of all by the crew who took care of us each step of the way. If you are looking for a tour company to help make your dream of hiking the Inca trail a reality - look no further. Peru & U is absolutely the right company to partner with.

LUXURY INCA TRAIL 5 DAYS. What an amazing trip with Peru & U! A truly unforgettable adventure with so many memories! LUXURY INCA TRAIL 5 DAYS What an amazing 5 day trip with Peru & U! A truly unforgettable adventure with so many memories, amplified by the outstanding team looking after us on the ground. The only way to do the Inca Trail if you don’t want to “rough it”. We had a team of 21 friendly and attentive people, looking after three of us, attending to every need. Tony (Jospeh) and Cesar were exceptional guides with impressive English and great senses of humour. Not only were they very knowledgeable about Incas, they had a vast understanding of the native flora and fauna. Most importantly they ensured that our varying fitness capabilities were catered to and ensured we were safe at all times. For breakfast, lunch and dinner we had three delicious courses prepared by our head chef (Demesio) and assistant chef (Ciriaco) and served by a delightfully happy, and always smiling waiter (Feliciano). We certainly did not go hungry and the quality of the meals served at altitude, from rudimentary camp cooking facilities was impressive. Hot showers and massages at the end of each day helped our weary bodies recover from walking “Inca flat”, steep inclines and hair-raising declines. The bedding was very comfortable and warm. The special little touches like flowers on our bed, delicious local drinks, served at each meal, and the kit provided before we started (bag cover, poncho, walking poles, headlamps and travel duffle) and enthusiasm with which they flew up the trail carrying ~20 kilos on their backs, unpacking and setting up camp, then dissembling and repacking daily was phenomenal. When we reached the Sun Gate and could see Machu Picchu - there was an enormous sense of accomplishment. The Day 5 guided tour of Machu Picchu with Tony really was the icing on the cake! His passion for Incan history and culture was clear and came through in the insightful précis he provided on customs, beliefs, architecture and lifestyle. Peru & U thought of every detail to ensure comfort, enjoyment and an unforgettable Incan expedition. Highly recommended!

wonderful humantay lagoon Excellent landscape and I was able to take many photos But I couldn't have done this without the help of Jonathan, who took care of us and encouraged us to continue when we couldn't and we climbed to the top and got the best view of the Lagoon.

Great Hospitality Edith and Rosy were really helpful guides who were really patient in explaining all the wonderful details of machu picchu and the Incan culture.

Lifetime experience! A fantastic lifetime experience took place in Lake Titikaka. We spent 2 wonderful days in 3 island of the lake. We were accommodated in local’s houses who took very well care of us. The trip was more than well organised. Of course our two guides Juan Carlos and Pablo took it to a whole new level and they deserve the best! Definitely recommended.

ended up being the BEST ticket and the best thing we saw in Peru We booked REALLY late and so had to take a premium payment option and initially thought that the route we got was not so great. However, the route was not only route#3 but also allowed access for photo shooting to the typical postcard shots. However, we only found this out because our guide told us this. The staff at the centre also did not mention this. Remember to take the extra documentation which Peru & U mail to you in the last minute as you will maybe need this - depending on the ticket you get (we got the ticket which is intended for people completing the Inca Trail and these forms somehow handle this). Machupicchu really is an incredible place to visit with the wonderfully harmonious integration of the buildings with the surrounding nature.

Impressions of Peru and U We used Peru and U for a 12+hour day trip to Q’eswachaka Rope Bridge. They were on time and organized everyone to meet together so as to travel with a single full van. They made sure we had stops along the way at interesting places (with toilets). Meals were included because it was a long tour. The 15 passenger van was comfortable. The driver was good on switchbacks and the guide knew both English and Spanish and had much to tell us. Our tour was good. I would expect other tours with Peru and U would be similar. The bridge itself was an amazing part of Inca tradition to see.

Excellent full day tour to see last Inca rope bridge This was a lengthy day tour but well worth it to see the only Inca rope bridge and see how it is created. Along the way we had toilet stops, breakfast and lunch buffet stops, and a few more stops to break up the ride and just to see interesting Peru highlights. Good driver on switchback roads, excellent and beautiful scenery and a guide who knew English and gave knowledgeable commentary along the way. Nice 15 passenger van. Well organized and conducted. Highly recommend for anyone who can sit quietly on a bus. Older kids will definitely enjoy but it is a 12 hour day.

Scam Ticket Watch out This is not a real offer the original entrance ticket is not even half the price they sell you here a inka trail ticket without the inka trail ( but you still pay for it ) but you wont find anything abbout that in the description here its sold as official entrance ticket but this is not the case.

BOLIVIA HUATAJATA FULL DAY Great Tour! We enjoyed the full day tour which was guided by two excellent guides (1x in Peru and 1x in Bolivia). Thanks a lot to all of you!

Splendid days in the Cusco area We spent six days in the Sacred Valley, Machu Picchu and Cusco and without this company and its dedicated team it would not have been half the fun. Our itinerary involved a good part of organisation and logistics, including airport transfer to our first stop in the Sacred Valley, a one day Short Inca Trail hike to Machu Picchu, Vistadome train back to Ollantaytambo, private transport to Cusco and a Cusco and surrounding ruins city tour. While a luxury hotel chain was not able to provide what we wanted, Peru&U tailored everything individually to our demands, provided great and personal service and arranged for the somewhat challenging logistics of taking our luggage to Cusco and our overnight bags to Machu Picchu while we we hiking the Short Inca Trail. Our really nice and knowledgeable private guide guided us pleasantly and safely on the trail, in Machu Picchu (including the way up to Huayna Picchu) and through Cusco and its surrounding ruins. Peru&U made this trip an unforgettable experience for us. Highly recommended!

Over all quite good for the price Great meeting day before trek providing a through overview of the following 5 days. Cute campsites, EXCELLENT FOOD with a bountiful variety! Guide on the trek was cold at first but warmed up as days passed. Rules state if traveling solo you'll be roomed with a person of the same sex. On the last night they room me with a solo male traveler. I immediately informed them that is not ok and they fixed the problem. Unfortunately weather forced us to abandon part of the hiking however I appreciate that our safety was priority. I bailed on the bus ride up and hiked to Machu Pichu.

Amazing service & guide We loved the whole experience. It was very easy to communicate via WhatsApp with Javier and his team. Javier organized last minute an amazing guide for us - Richard. Richard took 3 hours to explain the whole Inca history and Machu Picchu to us. It was truly amazing, we learned a lot and saw the greatest sights of Machu Picchu. Thank you for everything!

Amazing guide Our guide, Jean Franco, made this trip incredible. The train ride is pretty, and Aguas Calientes is nice, but having an amazing tour guide made our trip to Machu Picchu all the more remarkable. Beyond that, the company, Peru & U, was very flexible with us. I botched our meet-up time, and they worked with me. We got back from the tour early, and they worked with me.They were flexible and helpful every step of the way. An awesome experience that made Machu Picchu come alive.

Uros y Taquiles Ha sido una visita interesante en dónde nuestro guía Juan Carlos nos ha pasado un montón de información de ambas visitas. Es interesante ver como construyen las islas de Uros y ver como viven allí. La comida en Taquiles está rica y tuvimos la suerte de bailar con los locales. El lado negativo de la visita es que creo que todos sentimos que ya es un comercio muy grande y está todo tan comercializado que es difícil ver la realidad, además tuvimos, personalmente, una mala experiencia con los locales, que nos insistieron tanto para vendernos cosas, incluso utilizando técnicas para hacernos sentir mal que al final compramos algo. Hasta ahí todo bien, el problema vino cuando unos minutos más tarde, a través de otro de los visitantes, nos dimos cuenta de que nos habían cobrado mucho más y nos habían mentido para ello.