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Reviews ( 63 )
Konrad Mydlak
2024.04.17
Massive shout out to Declan, for taking care of us in a very professional way, asking the right questions and giving useful advice. He made the visit very pleasant and we were able to buy the ring we wanted.
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steve shone
2024.03.06
Whenever we visit Chester my wife and I always visit Powells, and in the past have purchased from them on many occasions and they have a consistent very high standard and set of morals.
The staff are always very friendly, attentive but never pushy, I recently purchased a beautiful and unusual necklace for my wife and she is over the moon.
The shop has recently had an update which has been done to a beautiful standard but still retains its warm vintage aura.
If you are visiting Chester with the intention of visiting a jewellers pay them a visit you won't be disappointed!!
Vatsal Bhawsinka
2024.03.01
Alf Gilzean
2024.02.02
Paul Edmonds
2023.06.27
Few months ago I purchased 2 items one being an antique watch and the other a diamond ring made from new. The sales assistance was exceptional Jonathon was attentive to my every need and extremely polite defìnately an asset to your establishment, would you please ensure you pass on my sincere gratitude to Jonathon for his assistance and attention to detail. I would have no problem in recommending your establishment to friends and family. Thank you.
Yours
Paul Edmonds
Reply from Powells Jewellery
2023.06.28
Dear Paul,
Thank you for taking the time to share your feedback about your recent visit to Powells Jewellery. We greatly appreciate your kind words and recommendation.
We are glad to hear that Jonathan provided you with exceptional sales assistance and attended to your every need with politeness and attention to detail. We will make sure to pass on your sincere gratitude to him for his outstanding service.
At Powells Jewellery, we strive to offer a memorable experience to all our customers, and we are delighted that we were able to meet your expectations. Your support means a lot to us.
Thank you once again for choosing Powells Jewellery, and we hope to have the opportunity to serve you and your loved ones in the future. If there is anything else we can assist you with, please feel free to reach out.
Best regards,
The Powells Jewellery Team
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Victoria Britton
2023.06.08
Fabulous shop and lovely friendly service. Staff were very helpful and went above and beyond to make sure the experience was excellent. I would recommend a visit.
Reply from Powells Jewellery
2023.06.09
Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you found our shop fabulous and enjoyed our friendly service. Our team takes pride in going above and beyond to ensure that every visit is nothing short of excellent.
Your recommendation means the world to us, and we truly appreciate your support. We can't wait to welcome you back and assist you with all your jewellery needs. Should you have any further questions or requests, please don't hesitate to reach out. Thank you again, and we look forward to serving you soon.
Dawn Littler
2023.05.10
As always, excellent service, amazing choice and expert advice received on our most recent visit. We were offered many options when we explained we were looking for our wedding rings and what ideas we had on designs etc. The assistant couldn't have been more helpful. We are delighted with our purchase and will definitely return if we require other fine pieces in future.
Diane Hassall
2023.04.25
Excellent service always. I ordered a Ruby ring on line which needed to be resized. It has arrived this morning by special delivery and the sizing and ring are perfect.
Thank you Jenny.
Andy Hanratty
2023.04.17
Consistently the best customer service in Chester - doesn't matter if you don't quite see what you want in the window - they have so much more stock you can look at. Fantastic people to deal with.
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Josh Nicholson
2023.04.02
Hands down the best jewellery shop in Chester. Outstandingly unique with incredibly knowledgeable, attentive and kind staff.
Darren Davies
2023.03.12
Joan Longworth
2022.08.11
Excellent service, lovely jewellery
paul talbott
2022.04.14
Absolutely wonderful place ❤
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Bow Road Print
2022.03.31
Visited Chester for the weekend and stumbled upon this gorgeous little jewellers on the rows, I fell in love with it immediately!
Ended up going in and having a laugh and a chat with some of the staff and ended up treating myself to a vintage gold bracelet from the sixties! It was the perfect cherry on top of a lovely weekend.
Nyxoy
2022.03.20
David Lee
2022.02.11
Brilliant service,knowledgeable staff
Claire Pentony
2022.02.10
Powells and the team have delivered excellent customer service, they are good at communicating in a timing fashion and are knowledgeable on their products. I am not local and bought remotely and they sent many extra images and then posted my item, sent a tracking number when it shipped and checked that it arrived safely. I am planning my next purchase and will recommend to others.
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Heather Jones
2021.11.01
I just love this shop the jewellery is fantastic. The staff are extremely friendly and very helpful
yvonne haynes
2021.10.29
Really pleased with the service we had from Powell's. Staff very personable and friendly.
Eunice Forster
2021.10.19