Hotel de la Ville Reviews

Dear Ozy, I would like to thank you for choosing to host your special event at the Hotel de la Ville and for sharing such a lovely feedback. It is a great pleasure for us to read that you had an unforgettable wedding ceremony and that you appreciated our team's dedication. I will pass your compliments on to them, and especially to Miriana, and I am sure they will be very grateful for your kind words. We would be delighted to welcome you again soon for another wonderful stay in your special place. With very best regards, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Dear Jonathan, I would like to thank you for your valued comment about your recent experience at the Hotel de la Ville. I am thrilled to hear that you had a fantastic stay and I am grateful for your compliments towards the quality of service across the hotel. I will pass them on to the entire team, who will be glad to hear that they contributed in creating such delightful impressions. We are all looking forward to the pleasure of welcoming you again soon in Rome to make your next stay even more memorable! With very best regards, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Dear Ms van Gerven, Thank you for your visit to the Hotel de la Ville and for your time in sharing your impressions with other visitors. It is a great pleasure for us to read that you had a wonderful time and we are very pleased about your praise for the quality of service. We would be delighted to welcome you again soon as a guest in our house and in Rome. With very best regards, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Gentile Signora Rossi Desideriamo ringraziarla per aver scelto il nostro Hotel de la Ville e per aver condiviso la sua votazione. Ci auguriamo di darle ancora il benvenuto nel prossimo futuro. Con i migliori saluti, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Dear Mrs. Curtis Thank you for taking a moment to review your experience at our property. As I understand, your overall experience at the Hotel de la Ville did not meet your expectations, and most of all, we were unable to empathise in understanding your disappointment while at the hotel. I have taken this matter into serious consideration and carried out an internal investigation, however I didn't seem to be able to track down your recent stay with us. Please do not hesitate to contact my Executive Assistant Daria Cecere at the following email address/phone number: dcecere@roccofortehotels.com, +39 342 770 39 36. I look forward to hearing from you soon. Best wishes, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Gentile Signor Fortunato Desideriamo ringraziarla per aver scelto il nostro Hotel de la Ville per il suo soggiorno a Roma e per aver condiviso le sue impressioni. Siamo veramente felici e orgogliosi di essere riusciti ad offrirle un'esperienza così positiva con un upgrade ed amenity di benvenuto da lei apprezzato. L'intero team le è grato per i suoi complimenti e ci auguriamo di darle ancora il benvenuto nel prossimo futuro. Con i migliori saluti, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Gentile Signora Anna Pia Desideriamo ringraziarla per aver scelto il nostro Hotel de la Ville per il suo soggiorno a Roma. Siamo veramente felici e orgogliosi di essere riusciti ad offrirle un'esperienza così positiva e ci auguriamo di darle ancora il benvenuto nel prossimo futuro. Con i migliori saluti, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Gentile Signora Beatrice Mi permetta di ringraziarla per aver trovato il tempo di scrivere questo bellissimo commento sulla sua magnifica esperienza all'Hotel de la Ville. Estenderò i suoi complimenti all'intero team, che sarà lieto di sapere di aver contribuito nel creare tale piacevole soggiorno. Non vediamo l'ora di poterla riaccogliere presto a Roma e poter rendere la sua prossima visita ancora più memorabile! Con i migliori saluti, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Dear Mrs. Khouri We would like to thank you very much for choosing to stay at Hotel de la Ville during your time in the Eternal City and for sharing your wonderful feedback. We are truly delighted and proud you took away such positive impressions with you. The entire team is most grateful for your compliments and we look forward to welcoming you back to our Rocco Forte family soon. With best wishes, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Dear Mr. Ibrahim Allow me to thank you for finding the time to write this lovely comment about your magical experience at the Hotel de la Ville. We are truly happy to read that you appreciated our excellent service - I will extend your compliments to the entire Team. We are all looking forward to the pleasure of welcoming you again soon in Rome to make your next stay even more memorable! With very best regards, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Dear Iyash We would like to thank you very much for choosing to stay at Hotel de la Ville during your time in Rome and for sharing your review. We are truly delighted and proud you appreciated our service, enjoyed the room comfort and magical Cielo terrace. The entire team is most grateful for your compliments and we look forward to welcoming you back to our hotel in the near future for another luxury experience in Rome. With best wishes, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Gentile Signora Schepis Desideriamo ringraziarla per aver scelto il nostro Hotel de la Ville per il suo soggiorno a Roma e per aver condiviso questo fantastico commento. Siamo veramente felici e orgogliosi di essere riusciti ad offrirle un'esperienza così positiva con le nostre camere panoramiche, la colazione e accoglienza. L'intero team le è grato per i suoi complimenti e ci auguriamo di darle ancora il benvenuto nel prossimo futuro. Con i migliori saluti, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Dear Mr. Garcia Thank you for taking a moment to review your experience at our property. I am truly sorry to hear about your impression of your recent visit, we take every comment into serious consideration. Our primary goal at the Hotel de la Ville is to offer our Guests impeccable service and the warm hospitality they deserve. Hotel de la Ville is mostly appreciated thanks to our dedicated and professional Team, strictly selected because of their great passion for hospitality. We carried out an internal investigation which led us to confirm that there might have been a misunderstanding with our Team Member, currently facing motor difficulties. I will be more than happy to discuss this situation with you directly in order to regain your trust in our sincere hospitality and service. Please do not hesitate to contact my Executive Assistant Daria Cecere at the following email address: dcecere@roccofortehotels.com I look forward to hearing from you soon. Best wishes, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Gentile Signora Iacob Desideriamo ringraziarla per aver scelto il nostro Hotel de la Ville per aver condiviso la sua recensione. Siamo veramente felici e orgogliosi di essere riusciti ad offrirle un'esperienza così positiva durante questo soggiorno con noi. L'intero team le è grato per i suoi complimenti e ci auguriamo di darle ancora il benvenuto nel prossimo futuro. Con i migliori saluti, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS

Dear Mr. Malek Thank you for taking a moment to review your experience at our property. As I understand, your overall experience at the Hotel de la Ville did not meet your expectations, and most of all, we were unable to empathise in understanding your disappointment while at the hotel. I have taken this matter into serious consideration and carried out an internal investigation, however I didn't seem to be able to track down your recent stay with us. Please do not hesitate to contact my Executive Assistant Daria Cecere at the following email address/phone number: dcecere@roccofortehotels.com, +39 342 770 39 36. I look forward to hearing from you soon. Best wishes, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS