Prime Electric Reviews

I had a good experience. They arrived on time. Fixed the problem. Price seemed right. Would recommend them and use them again.

Great experience fast service will call again in the future if needed it. Will definitely recommend Prime Electric Thank you Mario !

Very professional and friendly. Also good communication with appointment time and arrival. Would highly recommend.

Friendly and easy appointment set-up, likewise the technicians who showed up at the house. It was all great, start to finish.

This is an extremely reliable electrician! I was in an urgent situation with my smoke detector and they responded so promptly, so pro, I will definitely will recommend them and hire them again for other jobs.

Joshua and Rafael from Prime Electric did an amazing job moving our switcher to where we need it and also fixed our bathroom ceiling fan which had been incorrectly wired. Both were very hard working, respectful of our property and genuinely very nice to work with! Would recommend this company, they do do good work. Thank you!

Technicians were friendly, efficient, quick and professional!! I was in a huge time crunch to get repairs done and they accommodated.

The guys were kind and professional. They assessed the problem, quoted the price, and fixed the issue quickly. I would use Prime Electric again.

Another Edit… we had Prime come back again for our third job! They are our trusted go-to electricians now. They may be a little higher in pricing, but I don’t really think so?!? But more importantly, is that they show up for estimates, get the estimate done quickly, send happy and hard working electricians, and do a thorough job and clean up afterwards! I had moved my car so they could park in the driveway because we are on a narrow street, but their van this time was huge and still didn’t fit. Which the city garbage trucks don’t like, but next time we call Prime, we will make sure they don’t do the work on Garbage day. This visit they did normal electrician work, but also cut down a cord from a neon sign that was way too long for the space, put the new outlet out of sight behind the sign, and made sure it worked before he left. It didn’t work before. So happy with this guys work and jovial attitude while he worked. He’s a keeper! And Ben, who gives the estimate, is always honest about what work he would do, whether it’s cost effective or not, vs just taking the job and making bank on the project! Thanks Ben! Edited review below…This review is only for a visit to check out issues to give an estimate for what is hopefully work that they will do. I thought about waiting to do the review until afterwards, but will update if I need to. But this review is for the ease and responsiveness of Prime Electric. I have literally been trying to get honest contractors out to the house for almost a year. It is extremely difficult. Got one that promising to call back. Never did. Got another that gave me an enormous quote to search for all of the issues. Another who showed up to repair one fuse, but couldn’t get him to come back out for a bigger longer list. And still another who keeps promising to call and give an estimate, and still nothing. I chose Prime because they said they could do a quote by photos. Our job has too many components. The manager came out within 2 days and said he get our quote back to us in two days. He seemed uber honest and up front. Which is all we really want in a business we work with. So we are hopeful this will work out! Very hopeful for now! At a minimum it was refreshing to get honest feedback and his responsiveness to helping us out quickly with an estimate. Part two… the work. We had 3 days of work scheduled mid Nov but then the house caught Covid. We let them know and for Prime to decide if they wanted to proceed. And they happily rescheduled for the end of the month. The work was done over 3 days. We had one glitch, but glitches happen. They quickly remedied it and we are the type of people that know things happen and it’s how you rectify the situation that matters. They were professional. I trust in the work they did. They gave a reasonable estimate in comparison to other companies. And I feel more confident that our house isnt going to burn down from previous electrical/existing work done. If I were better at names, I would call out all of the workers that worked in the home that did a great job. I can only remember Louis name (sorry guys), but they were all hard working, respectful, and listened when I had questions. Great employees! I will definitely call Prime for our next discovery of inferior work done previously when the house was built. Fingers crossed it won’t happen!

A very good company! My first experience and I am very pleased. Jr. C. Was right on time got the job done in a very timely manor. He is a very nice, friendly and helpful young man! Highly recommend Prime Electric! Pricing was not bad! Yes I will use them again. I love all the reminders before the appointment. That was very helpful! Thank you for a job well done!

Prime Electric was very professional and completed my lighting and electric project just as I wanted and was needed. The recessed lights are a great addition to the aesthetic of our living room. The electrical connection was done as specified by our HVAC installer. Ben and his team were great to work with and had great communication with my other installers to ensure the project was done correctly. I will definitely use and recommend Prime Electric for future jobs.

I contracted with Prime to do a full day of work in our garage including wiring for interior and exterior lights, exhaust fan, door opener as well as outlets. Josh did a great job. Very neat and precise work. Well definitely use them again.

My pool pump stopped working and i found out that there was not enough electrical power going to the pump and junction box and all that. I did a lot of research to find the right electrician to do the work. I hired Prime to install a new 20 amp for the pump. They also installed some junction boxes, ran some cords under the house, dug a small trench for the electrical stuff. I appreciated how thorough they were. During the estimate, they explained everything that needed to be done to get my pool electrical up and running. The old pool electrical was corroded and at least 15-20 years old. They did it all in about a day, brought it up to code and did amazing work. I will definitely hire them again.

This is a 5-star company with excellent customer service! Thank you for the prompt and efficient service provided to upgrade/install a new electric panel. The two technicians were great and very professional; and they kept their tools in the work area very neat👍 Would recommend.

Easy communication, thorough, realistic expectations, and very professional