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Reviews ( 190 )
Jodie Hall
2025.01.09
Had quite a fairly easy time considering 3rd party didn’t want to take liability. Leyla really worked her magic and made it happen and possible for my car to get fixed. Process was easy and I felt in the loop with everything going on. Hire car was delivered within a few days of confirmation of liability and my car was delivered back clean and tidy and completely fixed! Thank you for the help!
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Carlie Wood
2025.01.03
I had a lovely woman called leyla who dealt with my claim, she gave me fantastic support through out, very caring and understanding lady, thankyou so much leyla! 🖤
Andy Anderson
2024.12.20
I would highly recommend this company because I received excellent service staff involvement. Jessica Withers was the lady whom I spoke with and she was absolutely outstanding; she explained everything clearly and step-by-step, always keeping me updated on my claim progress and what the next stage was. I didn't have to call up all the time to get an update because she provided it via WhatsApp, which is very convenient. Jessica went the extra mile and more to help me, and I would recommend anyone to deal with her.
I also want to thank the transport management who went out of their way to drop off a courtesy car. Even though it was nasty wet weather they came and delivered the courtesy car for me, which I greatly appreciate. Thank you so much to the whole team for their great teamwork.
Andy Anderson.
Shaqawan
2024.12.19
I sincerely appreciate their professional service and prompt assistance in providing me with a vehicle. I would especially like to commend Gary and Finlay for their exceptional efforts and support during a difficult time; I am truly grateful for their help.
Martin B
2024.12.17
Service was at a good level across the board and responses were fast — Viktorija was especially helpful.
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Chris Holness
2024.12.13
Great Service! Dropped off a like for like vehicle in great condition. Process was smooth, professional and efficient. Highly recommend
Robert Witek
2024.12.13
PVM did great job with managing my claim. From the very beginning all process was smooth and quick. Mrs. Emily Jackson help was outstanding with how she was ready to help and provide support whenever I was needed it throughout the claim. Overall, I am happy from the work PVM did, and I definitely will recommend their services.
B T
2024.12.06
Recent experience of using this service after an accident and was very very pleased with how it was handled. Process made very smooth and straightforward. Communication was excellent and was kept informed of things at all stages. My case was dealt with by Leyla Nart and she was excellent!! Thank you!
Rebecca McKee
2024.12.04
Fantastic service received from these guys, brand new courtesy car delivered within a day of the incident, kept me informed at every stage by email and always answered my emails either immediately or very soon after. Stand out advisor was Connor Lock who really is so knowledgeable and efficient in his role. Thank you for making the whole process very smooth and stress free.
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Ernan Arguelles
2024.12.04
I appreciated the service from PVM Ltd.
Special thanks to Emily Jackson.shes always on the clock,replied on time and straight away very helpful.Every question you ask she got all the answer spots on.very accommodating no complaints at all.thats y I give her five star.
Katarzyna Mrugacz
2024.12.02
Their service is exceptional making the whole process smooth and problem free. From start to finish PVM did not disappointThey are in regular contact throughout and always explain everything in full detail and a special thanks to Jessica Withers for she's excellent customer service.
Feroz Hajezada
2024.11.29
Wonderful staff to deal with especially Viktorija made my claim go smooth and easy and super fast everything was done received my payment in 2 weeks, will highly recommend them. Very clean and new cars as curtesy till your own is fixed or payed for
Talha Nadeem
2024.11.28
My case was dealt by tilly who was very clear throughout the whole time. Kept me updated at every stage and was very approachable with any question. Thank you tilly for all your help. Mohammad talha nadeem
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wais shirzoi
2024.11.26
highly recommend this company because I received excellent service.Tom and Conner was outstanding; he explained everything step-by-step, always keeping me updated on my claim and what the next stage was. I didn't have to call up all the time to get an update because he provided it from what’s up thanks for everything
Shirzoi
Ameena M
2024.11.20
Emilia was excellent she handled my claim after my car was hit by another driver. She was always helpful, friendly really good and quick service so happy thanku Emilia 5⭐️⭐️⭐️⭐️⭐️ for u .
Colin Hart
2024.11.20
An excellent company, really enthusiastic and patient on the phone, communicative staff (especially Victorija) and efficient service all round.
Mike Kearns
2024.11.20
Viktorija was professional and excellent handler for my case, a true asset for the company.
My overall experience with PVM was a little jaded, it took months to obtain approval from the other insurance to pay for my car to be repaired. The hire car was not similar to my car... Didnt even have a functioning GPS.
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Michelle Gayle
2024.11.15
I highly recommend this company because I received excellent service. Leyla was outstanding; she explained everything step-by-step, always keeping me updated on my claim and what the next stage was. I didn't have to call up all the time to get an update because she provided it via WhatsApp, which is very convenient. Leyla went the extra mile to help me, and I would recommend anyone to deal with her.
I also want to thank the transport manager who went out of their way to drop off a courtesy car. Even though it was late at night, they came out of hours to do this for me, which I greatly appreciate. Thank you so much to the whole team for their great teamwork.
john o'brien
2024.11.13
Great really helpful
sripath chandrareddy
2024.11.12
Good service and friendly staff