PureWater Solutions of VA, LLC Reviews

Beth Harth 2025.12.17

     

This was our first yearly checkup with PureWater-Technician Jeremy called to let me know he was on the way right at the beginning of the arrival windiw- he was courteous and let us know what he needed to do. Quick and easy!

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.05.01

Thank you for sharing your experience! We're so glad to hear your first yearly checkup with us went smoothly. Jeremy is a great example of the service we strive for—courteous, clear, and efficient. We appreciate your feedback.

Warren T. 2025.12.17

     

I called PureWater to test my water and talk about a water softener system at my new home. Great folks! Walked me through the water test, options and showed me the equipment they would install. I felt the price was reasonable based on my research so we scheduled the install. On the day of install the PureWater folks showed up when they said they would, even texting me when they were 30-minutes from my home. The guys installing the system worked with me on the location and positioning of the equipment so we didn’t lose a lot of space on my garage. They showed us how to maintain the systems what to look for if we needed to troubleshoot the system. The install was nearly done and finished well. I’m happy I called!

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.18

Thank you for the detailed and thoughtful review! We’re glad to hear our team took the time to clearly explain your water test results, walk you through your options, and make sure the system layout worked well for your space. Clear communication, on-time service, and quality installations are priorities for us, so it’s great to know that came through from start to finish. We truly appreciate your trust in PureWater Solutions of VA and are happy to have you as a customer. If you ever have questions or need support down the road, we’re just a call away.

Billy Raynes 2025.12.17

     

Water treatmen serviced and filter changed. Kevin my service tech informed me what he was going to do and explained what he was doing as he performed the service. Very congenial and professional. Went over what he found and what he completed. Exceeded my expectations in every way.

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.18

Thank you for taking the time to share your experience! We’re thrilled to hear that Kevin provided clear communication throughout the service and took the time to explain both what he found and what was completed. Professionalism and transparency are very important to our team, so it’s great to know your expectations were exceeded. We truly appreciate your trust in PureWater Solutions of VA and look forward to serving you again in the future.

Echo Davis 2025.12.17

     

Quick response, same day service, problem solved, very polite and kind.

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.17

Thank you for the kind review. We appreciate you taking the time to share your experience. Providing prompt, professional service and treating our customers with care is always our priority. We’re glad we could resolve the issue the same day, and we’re here anytime you need us.

Karen Madison 2025.12.17

     

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.17

Thank you for the 5-star review. We truly appreciate your support and trust in PureWater Solutions of VA. It means a great deal to our team, and we’re always here if you need us in the future.

Virginia Matache 2025.12.17

     

Wonderful work . Kevin is a great man .

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.17

Thank you for the 5-star review and your kind words. We’re glad you were happy with the work, and we’ll be sure to pass along your compliment to Kevin. We truly appreciate your support and look forward to serving you again in the future.

Grayson Finney 2025.12.16

     

The gentlemen were very professional and knew there work..

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.17

Thank you for the 5-star review. We’re glad to hear our team was professional and knowledgeable, and that you had a positive experience. We appreciate your trust in us and are always here if you need anything in the future.

Paul McWilliams 2025.12.16

     

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.17

Thank you for the 5-star rating. We appreciate your trust in our team and are glad we could provide a positive experience. Please don’t hesitate to reach out if we can help again in the future.

Burt Lawson 2025.12.16

     

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.17

We truly appreciate your 5-star review. It means a lot to our team to know our service met your expectations. Thank you for choosing us, and we look forward to serving you again.

John Agee 2025.12.11

     

Excellent service on our water system

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.02.26

Enjoy your water! We look forward to seeing you next time!

Josh Thomas 2025.12.10

     

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.11

Josh, we appreciate the great rating! Have a good evening.

Coc Pro 2025.12.10

     

I had PureWater Solutions install my new Lifetime Tankless hot water heater and the install was flawless. After getting multiple quotes from several different companies about water heaters PureWater Solitions was the first to offer Me a forever option and the peace of mind knowing I’m investing in my last water heater ever!!!! WOW this is my forever company I would never ever use another plumbing company ever again, water treatment is next on my list! PureWater Solutions is worth every penny!

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.10

Thank you so much for your incredible review and for trusting PureWater Solutions with your new Lifetime Tankless water heater installation. We’re thrilled to hear the experience was flawless and that our lifetime option gave you the long-term peace of mind you were looking for.

Our team works hard to deliver reliable solutions that truly make a difference, and your feedback means a great deal to us. We’re honored to be your “forever company,” and we look forward to helping you with your water treatment system when the time comes.

Thank you again for your trust and for sharing your experience.

Sarah Quick 2025.12.09

     

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.10

Thank you for the 5-star rating! We appreciate your support and are grateful for the opportunity to serve you.

Meg Hodges 2025.12.05

     

Kevin is a professional and is very personable. He was informative and willing to answer any questions I had.

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.06

Thank you so much for your kind words! We're glad to hear Kevin provided a professional and personable experience. Our team is always happy to answer questions and make sure you feel confident in your water system. We appreciate you choosing PureWater Solutions of VA! 💧✨

Timothy W. Willox 2025.12.04

     

We have worked with other companies in the past to help solve our problem with bacteria laden. iron water. Pure Water Solutions did all the appropriate testing and a recommended system which would take care of the problem. The other two companies we worked with who shall remain nameless were totally useless. Pure Water did a really nice job. They were knowledgeable, efficient and pleasant. Although it costs a lot of money is absolutely necessary for the health of the house occupant as well as the long term integrity of our plumbing system . I would highly recommend them.

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.03

Thank you so much for taking the time to share your experience with us! We’re truly glad to hear that our team was able to properly test your water, identify the root of the problem, and install a system that gives you clean, safe, and reliable water.

Providing knowledgeable, efficient, and pleasant service is something we take great pride in, and it means a lot to know we delivered that for you—especially after your previous frustrations with other companies.

Your health, your home, and the longevity of your plumbing system matter, and we’re grateful you trusted us to help protect all three. Thank you for the high recommendation! If you ever need anything in the future, we’re always here to help.

— PureWater Solutions of VA 💧

Terri Rich 2025.12.03

     

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.04

Terri, thank you for the great 5-star rating!

Janet Sarnoski 2025.12.03

     

Great company, responsive, efficient and friendly! Always outstanding work! I feel confident my water is at its best.

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.05.01

Thank you so much for the fantastic review! Our best customers, like you, definitely deserve the best water. We're thrilled to hear you're confident in the quality of your water, and we’re always here to ensure it stays that way. We appreciate your continued trust!

Jeff Wilson 2025.12.03

     

Extremely satisfied Loved that this is a family oriented Company. From the beginning of the process until finished installation they were professional, courteous and extremely helpful. Not only am I very satisfied with the water system they save me a lot of money compared to another Company. I would highly recommend!

Date of experience: 01 December, 2025

Useful Report

William Wood 2025.12.03

     

Always on time and very professional!

Useful Report

Reply from PureWater Solutions of VA, LLC 2025.12.03

Thank you for the great feedback! We’re glad to hear you’ve had consistently punctual and professional service from our team.

Michael Jones 2025.11.25

     

Technician came to my home to replenish the chemicals in my water neutralizer (PH balancer.) Andrew was very professional, friendly and efficient.

Useful Report