Qualicare Edmonton Northwest التقييمات

Tammy Lautner 2025.11.20

     

Qualicare has been wonderful for my mom. They arranged support incredibly fast. We reached out one afternoon and someone was at her home the very next morning to help her start her day. Her main caregiver, Dailia, has been the highlight. My mom raves about her and truly looks forward to their time together. She brings patience, warmth, and a calm presence that has made a real difference. She has helped my parents start their day on a positive note and they look forward to seeing her. The office team communicates well and has been flexible with any changes. Overall, the experience has been smooth and reassuring. I am grateful for the support they provide and would happily recommend them.

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الرد من Qualicare Edmonton Northwest 2025.11.21

Thank you for your kind words! We’re so glad your mom has had a positive experience and that Dalia has made such a difference. It’s wonderful to hear our team’s support has been smooth and flexible. We truly appreciate your recommendation!

Trish Bergh 2025.11.04

     

I was looking to initiate once per week in-home care for my mother, who was experiencing mild-moderate cognitive impairment. After a Google search, I found Qualicare Home Care Edmonton Northwest to have excellent Google reviews. I then followed up with an investigative phone call with Dana Chan, the owner of the company. Dana was very responsive and spent significant time with me to understand my mom's needs, and to clearly explain to me the scope of services they would be able to provide. We then proceeded with an in home visit, with Dana and the Qualicare head nurse, Danielle, during which my parents were able to express their needs and desires. It was both an interactive and informative process, that was very client centered. After gathering all the information, Dana and Danielle, chose one of their staff who they specifically felt would best meet the needs my mom had expressed to them. We then proceeded to schedule a weekly visit time. After using this service for one month now, my mom is delighted with the care worker they paired her with, and I feel very comfortable and confident that going forward, should my mom's needs increase, we now have a reliable system in place that will bring us all peace of mind. I know that my mom will be safe and well cared for, and my mom is so pleased that this type of in home support will meet her goal of being able to age in place, for as long as possible. Communication all through this process has been reliable and regular. I highly recommend Dana and her staff, based on our very positive experience.

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الرد من Qualicare Edmonton Northwest 2025.11.04

Thank you for sharing your experience with Qualicare Home Care Edmonton Northwest. We're thrilled to hear that Dana and her team are able to provide the support your mother needs and that she is connecting with our caregiver. It's our goal to ensure peace of mind for both clients and families, and we're glad to know we are achieving that for you. Your recommendation means a lot to us, and we're here for you.

Steph Sunnyhill 2025.11.01

     

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الرد من Qualicare Edmonton Northwest 2025.11.01

Thank you for your 5 star review Steph! We are grateful for your trust in Qualicare.

Josephine Chai 2025.09.17

     

We've had an excellent experience from Qualicare Home Care Edmonton Northwest for home care support. Dana and her team are the best! Dana is professional, thoughtful, and compassionate and was there for me and my family when we needed help the most. Dana helped me navigate the whole process from acquiring care through her service while also helping me through the process of applying for Home Care through AHS. She was very thorough with what our family needs were and also gave suggestions of the types of equipment that would be helpful during our initial assessment meeting. She was always available and prompt to answer any question I had even if I've asked her the same question before. She would also reach out and touch base with me to see how everything was going. Not only is Dana an all-star, her team is also compassionate, reliable, and professional. All of them go above and beyond to make sure my family member felt comfortable and well cared for, while also giving me peace of mind. Communication with the office is excellent, and scheduling is flexible and accommodating, even if it's very last minute. There is no contract to sign and you are billed for only the days you schedule or cancel care when it's no longer needed. There is also a communication portal that allows you to see any notes and what types of care was given during the care givers shifts. I truly appreciate the level of respect and kindness Dana and her team has shown. It feels like they treat our family as their own. Highly recommend Qualicare Northwest to anyone looking for trustworthy and empathetic home care service.

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الرد من Qualicare Edmonton Northwest 2025.09.17

Thank you for your wonderful review, Josephine. We are thrilled to hear about your excellent experience with Dana and the team at Qualicare Home Care Edmonton Northwest. Our goal is to provide compassionate and professional care, and it’s rewarding to know that we were able to assist you and your family during such an important time. We appreciate your recommendation and look forward to continuing to support you in the future. Your kind words will surely motivate our team to keep up the great work!

Suraya Hamza 2025.09.10

     

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الرد من Qualicare Edmonton Northwest 2025.09.11

Thank you for your wonderful review, Suraya! We're thrilled to hear that you had a great experience with us. Your feedback motivates our team to continue delivering outstanding service. We look forward to serving you again soon!

Sandy Ho 2025.09.10

     

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الرد من Qualicare Edmonton Northwest 2025.09.11

Thank you for your positive feedback, Sandy. We're glad to hear you had a good experience with us. If there's anything we can do to improve your next visit and earn that fifth star, please let us know. Your input is invaluable to us. We hope to see you again soon!

Belinda Ho 2025.09.04

     

Dana and her team were amazing to work with to help with my grandmother. She made the paperwork seamless, handling the insurance claims, and we could tell everyone prioritized safety and security. Everyone that came to the home was courteous and agreeable. They went above and beyond to help move my grandmother to a facility and Dana even met me to pass on the house keys, to make sure they got to the right hands.

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الرد من Qualicare Edmonton Northwest 2025.09.05

Thank you for your wonderful review, Belinda. We are delighted to hear that Dana and our team were able to provide you with seamless support while prioritizing safety and security for your grandmother. It's great to know that you felt well taken care of during such an important transition. We truly appreciate your kind words and will continue to strive for excellence in our services. Your feedback means a lot to us!

Cece YYC 2025.08.27

     

Qualificare Edmonton is amazing! Friendly, reliable, and always helpful. Couldn’t ask for better care. My dad can be quite difficult but Dana and her team addressed any concerns we had and made us feel very comfortable! Thanks so much!

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الرد من Qualicare Edmonton Northwest 2025.08.28

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Dana and her team at Qualicare Edmonton. Providing friendly and reliable care is our top priority, and we're glad we could meet your family's needs. Your kind words motivate us to continue delivering the best service possible. We appreciate your support!

Lisa Connors 2025.07.11

     

We had a great experience with Qualicare! Dana and her office staff were easy to reach and always available. They were super helpful with my concerns. Dana was very thorough in regards to care set up and what our needs were. There was no contract so it was easy to modify or cancel care when needed. The care staff were pleasant and patient, and got along well with our person (even on her worst days). We liked the communication portal, it was good to see the notes from the care staff after their shift. I would definitely use their services again.

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الرد من Qualicare Edmonton Northwest 2025.07.11

Thank you so much for your kind words Lisa! We're glad our team and caregivers were able to support your needs and that the communication portal was helpful. It means a lot to know you'd choose us again—we're always here if you need us!

JoyAnnFlorette 2025.07.07

     

Qualicare Home Care and staff exceeded all of my expectations and I will be forever grateful! They treated my family with kindness and respect in every situation and we looked forward to having them come into my parents home daily. I feel like the staff became part of our family because they were so easily to talk to and quickly to respond to any concerns we had even if it was on short notice! Thank you so much for always going above and beyond to make things work for my mom. I know she really appreciated the care attention she received from the stall at Qualicare Home Care. I would definitely recommend Qualicare Home Care to anyone looking for an excellent, qualified caregiver to help care for your loved ones. It is a real peace of mind knowing they are well cared for. They also have daily logs via their website that allows you to read what’s been done that day for the client, which is so useful. Sincerely, Joy K. 😊

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الرد من Qualicare Edmonton Northwest 2025.07.07

Thank you so much for your kind words and thoughtful review Joy. It truly means the world to us to know that we were able to support your family. We’re so grateful you trusted us to care for your mom, and it’s an honour to hear that our team felt like part of your family—that’s exactly what we strive for.

We’re glad the daily logs were helpful and that our communication and care brought you peace of mind. Your recommendation means so much, and we’ll be sure to share your kind words with the entire team. Wishing you and your family all the very best.

Andrew X 2025.07.02

     

They've provided excellent care for my grandparents and very easy to communicate with. Would recommend to any family!

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الرد من Qualicare Edmonton Northwest 2025.07.02

Thank you so much Andrew! We’re grateful for the opportunity to care for your grandparents and appreciate your kind words and recommendation!

Deanna Parker 2025.06.26

     

I have been with Qualicare Northwest for over a year and they have been super effective, very understanding to my needs, my quality of life have been improved a lot, and I really like my caregivers, they're very nice and helpful, overall very happy with the care!

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الرد من Qualicare Edmonton Northwest 2025.06.26

Thank you so much for your kind words Deanna! We will continue to do our best in helping with your needs.

Faye Serafin 2025.06.06

     

Dana and staff at Qualicare have been the absolute best to help with the care and companionship of my husband. Dana has been so very helpful and supportive in helping us navigate through this new chapter in our life. We are very thankful and blessed to of found them.

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الرد من Qualicare Edmonton Northwest 2025.06.06

Thank you Faye for trusting us with your husband’s care. We will continue to do our best in caring for him moving forward!

Lubow Wilkins 2025.04.07

     

Caring ,compassion, understanding, and willingness to do everything they can to help. That is what we get from Dana Chan and staff at Qualicare. We don't know what we would do without these wonderful people. Words cannot express our gratitude.

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الرد من Qualicare Edmonton Northwest 2025.04.07

Thank you so much for your kind words! It means the world to our team. We truly care about the families we support, and we’re so grateful to be able to support yours.

Keith Li 2025.04.04

     

The Team at Qualicare are wonderful and everyone on the team his delightful and my mom’s care and needs are being well taken care of professionally and with kindness. I would highly recommend Qualicare to anyone who needs their services.

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الرد من Qualicare Edmonton Northwest 2025.04.04

Thank you, Keith for your fantastic review! We’re so glad that we’re able to find a team that fits the needs of your mom. We look forward to continuing to help you and your family.

Angie Mercier 2025.03.16

     

It has been a pleasure working with Dana and her team. Dana is very professional, kind and knowledgeable and provided us with ideas and flexibility when coming up with a care plan for our 96 year old mother. The caregiver is very gentle and caring which gave mom and our family a lot of comfort. I would highly recommend their services!

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الرد من Qualicare Edmonton Northwest 2025.03.17

Thank you for your wonderful feedback, Angie! We are thrilled to hear about your positive experience with our team. Providing compassionate care is our priority, and we're glad it has made a difference for your family. Your recommendation means a lot to us!

Nicole Caspillo 2025.02.19

     

My family and I really appreciate the stellar support received during our on-boarding process and in-session care. Dana is so kind, very proficient & thorough in communicating the amazing services at Qualicare Northwest, and approachable & prompt in responding if we had any questions. The care givers on the team provided amazing support, are kind, & professional. They really took the time to connect with our family, developing trust, and resulting to a positive & supportive experience for our family member. We really felt heard & held in communicating our needs. Thank you all for displaying such integrity & emotional intelligence!

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الرد من Qualicare Edmonton Northwest 2025.02.19

Thank you for your heartfelt review Nicole! We're grateful to hear that our team provided compassionate and professional care. Building trust and connection is what we strive to do, and we’re honoured to have supported your family. Your kind words mean so much to us!

buckskinization 2025.01.23

     

The care and kindness from Dana and her PSW staff is outstanding. Dana has been more than willing to help all us navigate, to assist with other issues, suggest solutions, and go out of her way to support. She has always patiently listened to (and read) my concerns. And responded with understanding and compassion. The concern and desire to help is sincere. Getting things set up for my mother was a challenge, due to her resistance and the family’s differing issues and priorities. Dana stick-handled it all and helped things happen. And she continues to do so. She is not someone who stands back once the contract is signed. My mother sounds cheerful and has no complaints. As I do not live nearby, it is good to be able to feel confident that all is well.

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الرد من Qualicare Edmonton Northwest 2025.01.24

Thank you for sharing your wonderful experience! We're thrilled to hear that Dana and the caregivers have provided outstanding care and support. It's our goal to ensure both clients and their families feel confident and cared for, and your feedback confirms we’re on the right track. We're here to help whenever you need us!

Paddy Breen 2025.01.22

     

My wife and I were very grateful for the quality of support we received from Qualicare. The caregivers we worked with were keenly knowledgeable, reliable, professional, and, caring. I would highly recommend Dana and the Qualicare team. They quickly felt like part of our family.

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الرد من Qualicare Edmonton Northwest 2025.01.22

Thank you for your wonderful review, Paddy! We're delighted to hear that you and your wife had such a positive experience with our team and caregivers. Your recommendation means a lot to us, and we truly appreciate your support. We're here for you anytime you need us!

Ivy Diep 2025.01.08

     

Dana is a pleasure to work with, and I’m very grateful for her support and the quality care her team provides. Dana took the time to understand our specific needs and made the entire process seamless. We are especially appreciative of having a Cantonese-speaking caregiver, which has allowed my mom to communicate and connect much more easily. I highly recommend Qualicare for anyone seeking dedicated and personalized care.

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الرد من Qualicare Edmonton Northwest 2025.01.08

Thank you for your wonderful feedback, Ivy! We're thrilled to hear that Dana and her team provided you with seamless and personalized care. It's great to know that having a Cantonese-speaking caregiver made a positive impact on your mom's experience. We truly appreciate your recommendation and look forward to continuing to support you and your family!