Queen of Hearts Jewelry Reviews

Amazing customer service!!

I had a great experience with Queen of Hearts and Dhruv! Buying jewelry can be stressful, but Dhruv was responsive and accommodating right from the start. Even though I wasn't satisfied with my purchase (which was not the fault of Queen of Hearts), Dhruv went above and beyond to ensure I had a pleasant experience. His competitive pricing and unique pieces have made me a lifelong customer. The packaging, delivery service, and overall quality are unmatched by any physical store. I highly recommend Queen of Hearts to all my friends and family!

I just purchased 2 bracelets last October 25,2023 from Queen of Hearts Jewelry thru Dhruv.The service is excellent and the products are really beautiful,real,genuine 22 karat gold stamped bracelets!!!Don’t hesitate to buy from Queen of Hearts,you are guaranteed that what you buy are real 22 karat gold and Dhruv will always give his outstanding service to every customers like he has given me.I highly recommend Queen of Hearts and will always patronize and I guarantee your happiness and protection for every purchase made and thank you very much Dhruv for your great service.More Power to Queen of Hearts!!!

I have bought a couple gifts for my wife so far and I am impressed with the collections they have. The price is a little higher for some of the items but the authenticity of the gold is more important so I would say it is worth it. Shipping is good. Never had any delivery issues here.

Our online shop exceeded my expectations on my first purchase. Although I don't buy jewelry frequently, but sometimes I have to do it for my wife lol. I will undoubtedly recommend this shop to all my friends and family.

If you’re hesitating to order from here, don’t hesitate! I was going to place an order and the owner texted me personally, this level of service cannot be matched these days. I wanted something special sourced and Drew went out of his way to update me, and then sent me videos of what I wanted to order. When I finally placed the order it was shipped ASAP and arrived perfect and on time. The pieces were even more stunning in person, I cannot recommend Queen of Hearts enough, you will not find this kind of service anywhere anymore, and given the price point, it is very much appreciated! 10/10!

I am so much happy and satisfied with the product, it arrived on time. Pendant looked so beautiful and lovely. I highly recommend them to you all. Best deals, best price, best service. Variety of designs and beautifully presented. Thank you so much.

I am highly recommending Queen of heart jewelry for the great service and authentic gold. I bought a 25gm gold bracelet and I got an amazing service from them. The product is 100% authentic. It came on time. till i got the product the whole time the team were very responsive. Surly i will purchase more in the future.

I searched for a long time for a place to buy genuine 22 karat gold jewelry from India. My search finally led me to Queen of Hearts Jewelry. Before making any purchase I called to get a feel for the integrity and professionalism of the company. I spoke to Dhruv. I discussed the piece I was interested in and he took a considerable amount of time not only describing the pieces but but explaining where they were made. I didn't feel rushed. I didn't feel like he was just leading me on and I didn't feel like there was any problem with ordering from their business. I not only received the jewelry within two business days but it was exactly as pictured on the website and absolutely beautiful! The purchase and shipping information was followed up with texts from Dhruv and I couldn't be happier. I received them today and he also included a free pair of sterling silver cubic zirconia stud earrings that are absolutely gorgeous! If I could give them 10 stars I would. If you are looking for 22 carat genuine gold jewelry I highly highly recommend Queen of Hearts Jewelry. You won't be sorry.

It was my first time buying gold online, and I was very happy with my experience with Queen of Hearts. They provided good customer service with a fast turnaround time. Due to Covid, I haven’t been able to go to India or Dubai, so this was a nice option to find the same high quality items. I appreciate that they insure/stand behind their products. I would purchase from them again!

For those who are reluctant to buy genuine gold jewelry online because of trust issues, this shop makes the purchase a seamless experience and offers outstanding customer service. Their collection is modern and contemporary. I had sizing issues with a bracelet I brought and had to return it twice to get the one that perfectly fit me. Dhruv was polite, honest, patient and always reachable via phone or text. He is very knowledgeable about the jewelry on the website and will go out of his way explaining product details and answering your million questions. Highly recommend this shop and would love to buy again.

I normally don’t write reviews but I had such a good experience. Dhruv was wonderful to deal with. It’s a breath of fresh air to have someone that is professional and courteous. The purchase was easy and arrived quickly. He really went above and beyond to make sure I was happy with the purchase. I had a great shopping experience and will definitely be back to purchase additional jewelry in the future!

First purchase here but they went beyond my expectations. Delivery is very quick. Excellent customer service and they guarantee pure gold. Just call and ask for drew. He spent 30 minutes on the phone with me before I placed the order. Very patient and understanding. Would recommend to anyone.