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Reviews ( 133 )
James D
2024.11.08
Thank you, James, for your feedback. We're pleased to hear you had a positive experience. If you have any suggestions for improvement, feel free to share them with us. Your input is always valued!
MASTER CHIEF
2024.11.08
Awesome company, Kerrie and the office team are great to deal with and always know what I need.
Whilst the boys in the back are always quick to jump in and get you loaded with the right orders!
Wouldn’t go anywhere else for my fencing !!
Thank you, MASTER CHIEF! We're thrilled to hear that Kerrie and the team are taking great care of you. We appreciate your loyalty and look forward to serving your fencing needs in the future!
Craig Hinkley
2024.07.24
R&R Fencing have a great product and even better staff, especially Kerrie and the girls out front. Not only do they serve the fencing contractors they also deal with the general public and their questions as well. Kerrie and her team are very knowledgeable and professional.
If anyone is after anything related to fencing I highly recommend you go to R&R fencing.
Thank you so much, Craig! We're thrilled to hear that Kerrie and the team provided excellent service. Your recommendation means a lot to us!
Lindsay Regan
2024.07.23
Kerrie is awful to deal with, rude,loud,obnoxious. Gets short with customers who are asking questions. I went with a friend who wanted to purchase fencing materials and observed this behaviour. The way she speaks to and about other staff is appalling, my friend ended up leaving and not purchasing.
Hello Lindsay
Thank you for your feedback, We apologies for your experience with us wasn't satisfactory on this occasion and is certainly not the type of customer experience we wish for our customers at R&R Fencing. Feel free to contact us on sales@randrfencing,com.au or 08 9497 1189 to discuss.
Regards
R&R Fencing Management
Jaswant Singh
2024.06.12
Take a looong time to give a quote, despite calling more than once. Got my fence installed by another company instead of waiting for RnR ..sigh
EDIT: In response to R&R, I wish to clarify that I did not receive the quote for the supply of the fence from R&R despite repeated reminders over several weeks. I gave up and approached another supplier for a quote instead.
Hi Jaswant, thank you for your review, as we are a manufacturer and supplier only, we have passed on your request for supply and install to our recommended contractor. We do apologies for your inconvenience and if the recommended contractor has not fulfilled your request. We will investigate and improve the communication with the recommended contractor.
Warren Kenny
2024.06.02
sonam dhendup
2024.05.21
Larry Lynn
2024.05.05
Excellent all round..
Derek Wood
2024.04.29
Good prices and quick service
Glenn Adams
2024.04.21
Great place for all fencing needs
Laiq Hussain
2024.03.21
It is cheaper then matric fencing
Garry Olsen
2024.02.21
I would advise everyone check the measurement on the material they purchase as they gave me 2100 mm sheets that were only 2090 long and would not believe or compensate me got ripped off not happy jan
Becali Victor
2024.02.20
The lady at the front desk is rude and lazy
John John
2024.02.04
Thomas Vassallo
2023.12.01
I was ordering fencing components to replace my fence lost in a fire. Never installed a fence before and would be a “Google handyman warrior” type.
The assistance I got from this team over the phone to get a price on items, ordering in person at the office and picking up from the warehouse was great. Everyone was friendly and eager to help.
Extra assistance was given to me for ensuring I ordered everything I needed and the warehouse guys were very keen to assist getting it all loaded into the trailer.
Was a great experience for something I thought would have been harder.
Thanks all, pure Aussie style service.
Mathew Innes
2023.12.01
Always been a reliable supplier of Fencing
Matt Richard
2023.11.28
Service dropped off a little since new owners have taken over
Rosemarie Lionnet
2023.11.22
I realise people get tired particularly at the moment with heat. I rang 20.30pm accidentally as I had a free moment. I apologised. I didnt realise it was 8.30pm. Regardless the comment given to me by contractor was rude and horrible. I run a small business and I'm never rude to clients Regardless of time.as long as it's not too. DONT WANT TO BE CONTACTED LEAVE A mesgt WON'T BOTHER WITH YOU IR UR FENCING. Plus I was advised I would be swarn at. Says it all. NOT Good.
Hi Rosemarie,
Thank you for your comments. We take all our feedback very seriously and strive to make any improvements. Unfortunately, we have no record of any customer matching your name and contact information in our database. Because we take our genuine customers' comments very seriously, please contact our customer service team on sales@randrfencing.com.au, we can do our best to resolve the issue.
We look forward to hearing from you soon.
Travis Peach
2023.10.30
Great environment everyone is smiling receptionist at the front are very helpfull & knowledgeable
marcos leal
2023.10.05
Excellent service from the office ladys to the guys on the factory floor. Great prices too. THANKS TO EVERYONE.