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Reed Plumbing and Drainage Solutions

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Reed Plumbing and Drainage Solutions Reviews

EXCELLENT rating
5.0
137 reviews Verified
Reed Plumbing and Drainage Solutions
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Reviews ( 137 ) 5.0

Calvin Wood
Calvin Wood
2023.03.17
Positive
Professionalism
Punctuality
Quality
Responsiveness
Amazing guys! On time and did the job well! Totally impressed.
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Charlotte Roche
Charlotte Roche
2023.02.23
Was more than happy about the job both Tomas and Jordan did, very efficient quick and professional plus they were both friendly guys
Chao Ping Huang
Chao Ping Huang
2022.11.30
Positive
Professionalism
Quality
Responsiveness
Value
Reed Plumbers returned my request immediately and was able to make a slot for us within the days. We had multiple primary and underlying pluming issues identified, with solution proposed and clearly explained. Questions on additional matters also answered professionally. Good communication throughout the process, prompt, professional, friendly, fair priced and approachable.
Reply from Reed Plumbing and Drainage Solutions 2022.11.30
Thank you so much Chao Ping for taking the time and give us 5 stars! We really appreciate customers like you.
Daniel Beasley
Daniel Beasley
2022.10.17
Positive
Professionalism
Quality
Value
Tom and Harley from Reed Plumbing and Drainage Solutions were exemplary throughout the process of fixing a major blockage from a previous sewer stack issue in the property. I was super impressed with their work ethic, professionalism, and ability to fix this issue as it was quite an unsettling situation. Tom and Harley’s expertise of what the problem was and how it was to be fixed, allowed me to be stress free and confident for a positive result. I also appreciated the extensive reporting in an email provided for background knowledge. I could not have had a more positive experience with Tom and Harley, highly recommend them as the best plumbers to use and deserve to be commended, rewarded and recognised for above and beyond efforts!
Rehan Fazal
Rehan Fazal
2022.10.08
Positive
Professionalism
Quality
Responsiveness
Roof leak. Ben was amazing and thoughly professional!
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Peter
2022.09.21 2022.09.21
Reed Plumbing We had a very tricky and difficult to locate leaking pipe. Luke and Tom attended next day and persisted until they found the leak and repaired it. They were extremely professional and courteous and Stephanie at the office was very helpful. I couldn't recommend them highly enough.
Georgia
Georgia
2022.08.13
Friendly, efficient and did a great job. Highly recommend!
Calum Smith
Calum Smith
2022.05.30
Positive
Professionalism
Quality
Responsiveness
Value
Dan was great! Very professional on many different levels. Talking to me he was able to explain why the Hot Water wasnt working correctly in a way I was able to understand. Dan was polite, friendly and knowledgeable. Would call them again!
Jade Leung
Jade Leung
2022.05.27
Positive
Professionalism
Our gutters were cleaned and repaired quickly and the boys were extremely polite and respectful of our space. Thanks so much team.
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Ilan Rosengarten
Ilan Rosengarten
2022.05.26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Recently I had a high priority need to have both the sewage and stormwater rehabilitated on my property, both of which were causing significant problems. It was a Sunday afternoon when I called Reed and to my surprise someone actually picked up the phone. (This is unlike a lot of other 24/7 numbers which simply ask you to leave a number and wait for a return call). After I explained the problem I was having, arrangements were made to attend my property the next day. As it turned out most of the works required were in difficult and inaccessible areas. So it was decided to use pipe relining technology for minimal disruption to the site. Kevin attended my property to facilitate the works – I found him to be both friendly, focused, and hardworking, and determined to get a resolution to a series of difficult problems. And importantly, to make sure that I was really happy with the outcome of the restoration, Kevin unhesitatingly offered to return at any time and attend to any issues should they arise and were still of a concern to me.
Zac Eccles
Zac Eccles
2022.05.04
Positive
Professionalism
Punctuality
Honest and reliable team, can't fault 'em
adrian zanardo
adrian zanardo
2022.05.04
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reed Plumbing have been called out to my place a couple of times over the last few years - and have always done a stellar job whether inside or outside the house. Communication in particular has always been great - cheers!
Kristen Tuffin
Kristen Tuffin
2022.04.30
Positive
Professionalism
Quality
Responsiveness
I am a renter who woke up to a waterfall in my living room at 0300. On a Saturday morning these guys responded within 30mins and provided a professional and thorough service. He was polite, understanding of the inconvenience this caused and appeared to do a thorough job. Given most customer service or service providers seem of fairly low standard these days, I am very grateful to have had a positive experience today. Thank you very much.
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Mary Robertson
Mary Robertson
2022.04.20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Hermann Koppenwallner
Hermann Koppenwallner
2022.04.09
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very professional, tidy and good customer service. Taps could not be replaced at first, arranged a follow up the same week at no extra charge.
Catherine Julieth Fonseca Amaya
Catherine Julieth Fonseca Amaya
2022.04.04
Positive
Professionalism
Gerard Renehan
Gerard Renehan
2022.03.29
Positive
Professionalism
Punctuality
Quality
Hot water service stopped working. They quoted and installed a new system on the same day.
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Contact thru Anglicare
Contact thru Anglicare
2022.03.28
Positive
Professionalism
Daniel Leahy
Daniel Leahy
2022.03.28
Positive
Quality
Value
Josh was excellent in installing my fireplace just in time for winter and we love it !
Sam Leahy
Sam Leahy
2022.03.28
Positive
Professionalism