Renu Energy Solutions Reviews

Update (reduced to 1 star): a year later and this has still not been resolved. Communication with Renu doesn’t lead to any further results. I don’t feel like there is any support for existing customers once you have your system installed. —— My system was installed by Renu in 2018. In 2023, I had my inverter fail under warranty and had no luck reaching out to Renu. I ended up getting the inverter replaced without Renu and my production data is missing because I can’t reach Renu to have the system details updated.

Great solar/battery backup install experience working with Almir and Calli.

They delivered what they promised, on schedule, on budget, with good customer service. The installation was professional with good quality of workmanship. The system has been humming along since getting quick approval for interconnection.

Mark, Justin W, Austin, Zach, Chris, Robert, Marcus, and Tyler were awesome. Said they would complete the entire install in one day and they delivered. Looks great!

The process was pretty painless from start to finish, and was much faster than I thought it would be. I literally turned on my system about a half hour ago. They answered all my questions and explained everything completely. I already have one friend talking with Renu right now, and would definitely recommend them to anyone thinking about it. With the federal tax credits and rebates for panels and batteries, and the PowerPair program that pays you for your batter power, there's no reason not to at least look into it.

My solar not working for more than a month now and I keep calling but only leave the messages. After I contact the Mark and he said it takes at least 2 weeks before an actual visit. Now more than 2 weeks no one come here to see what going yet.

UPDATE: I spoke to Chris Berg, the senior director of sales, and he was apologetic and understanding. He was professional in answering all of my questions. This was a huge change from my initial experience, and I am glad we had the opportunity to chat. --- ORIGINAL: I've scheduled two calls using their online form to get information about cost and options when going solar. I admit, I had to reschedule the first call a few times due to work, however, I did notify them that I had to reschedule. When it was time for the actual appointment no one contacted me, nor did they communcate any reason why they did not show up. I've sent a follow up email and may update this review if they reply, however, I don't have high expectations given the lack of communication so far.

Excellent so far! We just flipped the switch to turn our solar panel system a few days ago, and it's been a thrill to watch the "energy generated" number on our app tick up steadily. The whole process was smooth for us. The folks at Renu—especially Almir Hyseni and Megan Price—were exceptionally communicative, responsive, and clear. After receiving a whole bunch of solar proposals, we went with Renu because Almir was the straightest shooter of the bunch in explaining what exactly we could and could not do with our house. Once we decided to go with Renu, Almir walked us through the entire process so helpfully, and it was great to be able to text him with questions both big and small at any time. Once the installation process started, Megan took over and, as we had come to expect, she walked us through every step of the process and responded to my countless emails. (There were countless emails, by the way, because solar will inevitably involve county permits and Duke Energy inspections and on and on...Renu was nothing but efficient and helpful. Still, there are a lot of actors involved in this whole thing.) Long story short: we're still very new to all this, but, so far, I couldn't recommend Renu highly enough.

Deceptive and morally corrupt company I used to work for them until they fired me for no reason never had a write up or a talk Read the one star reviews most of the time we get the homeowners to write these reviews on site so they feel obligated to give five stars read the real ones Renu IS NOT the best solar solution in nc take your business to top tier solar!

Navigating the solar experience with Renu was enlightening and comforting. Everyone from their design team, project management, and installation team was friendly, helpful, and professional. I appreciated their regular communication and the fact I could quickly reach them, if needed. The installation was timely and their crew was very nice. They communicated throughout the process and cleaned up the site afterwards. They were neat and took pride in their work. I would definitely work with them again.

Horrible company! First off I own several properties in different states that have solar panels installed on them. I contacted Renu energy for a system to install on one of my Charlotte properties. Of course they promised the system would reduce my monthly electric bill and they also guaranteed a certain amount of productivity. once they show me the layout, I noticed that they were going to put 14 panels on my unattached garage that was right beside my tree line in the backyard. I asked would that affect the performance of the system and was told it would still produce much more energy than I used. Well, a year later and my system under performed drastically and it didn’t do much for my monthly energy bill. I contacted the company about this and asked them why they installed the panels on my garage near the trees when I have open roof space that wasn’t beside the main set of panels and their answer was “ I don’t know why they put them there but we showed you the layout “. I asked what would be the resolution to this problem and they said “ move the panels to the clear roof opening “.I said ok and they said they were going to charge me $4000 to move them after paying 49k for my system! They wouldn’t negotiate and told me that’s that!! I encourage you people to do your research. Stay away from this company. They set me up to fail set me up to fail and there is no excuse for their actions!

From the start solar project to the end, RENU was professional and a pleasure to work with. No problems a year later. Definitely would use them again and highly recommend Renu. Ed Elion

The communication with Renu is great, from start of the project to now. They continue to provide support as well, we've had our panels for just over a year. The app is easy to use and feels good to check it and see the energy produced in real time. Having solar panels is what I can do to improve things for the environment and renu was super helpful at every step!

They did a great job.

Guys showed up early worked hard, and did it well!

It was a pleasure of working with Renu, outstanding group of professionals from the salesperson Almir Hyseni to the project manager Megan Price and the installers, I am impressed and pleased with their work from start to finish and even post-installment, getting my feed back and making sure everything is ok, the entire process was seamless and professional.

Hi all! I have been reffered to Renu Energy Solution by Tesla. My experience with this company has been perfect and as expected. Personally my agent Almir Hyseni is top notch. Explains with state of the art software how my installation will perform and look visually on my house. Explained in great detail my options and understood my needs and plan for going solar. Everything has been smooth and I appreciate the level of detail and updates and communication I've received thus far. 10/10 would recommend!