Right Now Heating and Air Conditioning

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Right Now Heating and Air Conditioning Reviews

EXCELLENT rating
4.8
7571 reviews Verified
Right Now Heating and Air Conditioning
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Reviews ( 7571 ) 4.8

Clark G
Clark G
2024.11.19
Reply from Right Now Heating and Air Conditioning 2024.11.19
Clark G, Thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
S Ng
S Ng
2024.11.18
I spoke to right now on the phone and managed to scheduled my heating tune up last minute , the girl in the phone was so kind and patience and scheduled for me. James the technician came to my house did excellence on my time up plus did extra for flushing out water heater and put a cap on the pipe For me. Technician very polite and well trained strong recommend right now heating
Reply from Right Now Heating and Air Conditioning 2024.11.06
Your positive feedback is greatly appreciated! We're thrilled to hear about your excellent experience with our technician. Thank you for choosing Right Now Heating and Air Conditioning.
Yolanda Owsley
Yolanda Owsley
2024.11.18
The Technicians were very professional and great service. would sujest to all friends and family thank you
Reply from Right Now Heating and Air Conditioning 2018.09.03
Yolanda - Thank you for your recommendations and for our 5 Star review!!!!! You are appreciated.
Mojtaba Asadirad
Mojtaba Asadirad
2024.11.18
Reply from Right Now Heating and Air Conditioning 2024.11.04
Thank you immensely for your 5-star rating!
Cassie Garbrick
Cassie Garbrick
2024.11.18
Quick and Efficient
Reply from Right Now Heating and Air Conditioning 2024.11.18
Thanks for your positive feedback, Cassie! We appreciate your review.
Tracy Bernier
Tracy Bernier
2024.11.18
Kaiden was a wonderful technician. He serviced my HVAC, and then crawled under my crawlspace to inspect my HVAC ductwork. While under the house he noticed and took pictures of issues with my copper water lines system. Pinhole leakage, and deterioration in some areas. The house was built in 1978 and this is the original water supply lines. Three days later a work crew will be out replacing my system. Thank you for catching this issue before it became a disaster.
Reply from Right Now Heating and Air Conditioning 2024.11.18
We greatly appreciate your positive feedback, Tracy. Kaiden did an excellent job identifying the issues with your water lines system. Thank you for choosing Right Now Heating and Air Conditioning.
Megan Shehan
Megan Shehan
2024.11.18
We are very pleased with Kaiden for our service on our Heater. He was great at explaining everything and very thorough. And everything works perfectly!
Reply from Right Now Heating and Air Conditioning 2024.11.18
We are absolutely thrilled to hear about your positive experience with Kaiden! Thank you for sharing your feedback.
Judy Mesick
Judy Mesick
2024.11.18
Technicians were professional, experienced and polite.
Reply from Right Now Heating and Air Conditioning 2024.11.18
We are delighted to hear that our technicians were professional, experienced, and polite. Thank you for sharing your positive experience with Right Now Heating and Air Conditioning.
Stacey Blake
Stacey Blake
2024.11.18
No one likes to have to pay for a new furnace. However, be sure to give this company a try. They worked really hard to save me money and give me what I needed. The technicians were kind and respectful in my home and they left the work area clean.
Reply from Right Now Heating and Air Conditioning 2024.11.18
We are glad to hear about your positive experience with our team. Thank you for sharing your feedback, Stacey.
Amy Geppert
Amy Geppert
2024.11.18
We appreciated Mathew’s professional attention to our heating units. Peace of mind to know they are serviced for the winter!
Reply from Right Now Heating and Air Conditioning 2024.11.19
Amy Geppert, We are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Kelli Larson
Kelli Larson
2024.11.18
Overpriced. Workers were good. They tried to give me a 14 yr loan total 35k. What a joke. Stay away they do not care about the customer only the bucks. Totally overpriced. 700 to replace a kitchen faucet including the faucet. My ladt plumber charged 150. My water pressure is now extremely low with new pex pipes. I have a hole in my wall where they cut it to replace shower pipe. Said they'd fix. Of course that didn't happen. I'd stay away from this company
Reply from Right Now Heating and Air Conditioning 2024.10.23
Thank you for bringing your concerns to our attention. Your feedback is valuable to us, and we are committed to improving our services based on customer input. Please reach out to us at +1 208-939-4475 so we can better understand the issues you faced and take appropriate action to rectify them.
Stacy Sutton
Stacy Sutton
2024.11.17
The technician that came to check my HVAC system was really great. He was helpful, informative, and respectful of the property.
Reply from Right Now Heating and Air Conditioning 2024.11.18
We're absolutely thrilled to hear about your positive experience with our technician. Thank you for sharing your feedback!
Akyra Pagoulatos
Akyra Pagoulatos
2024.11.16
Greedy people who pulled a bait and switch on me. When I asked them to make it right their sales person, Rob B, threatened to uninstall the units and leave! When I called the owner they agreed to make it right. 10 min or less later a received a call letting me know they will not do anything unless I yield to extra demands! COMMENT ON RESPONSE FROM VENDOR BELOW: Empty statement since we had plenty of communication.
Reply from Right Now Heating and Air Conditioning 2024.11.19
Mr. Pagoulatos – We’re sorry to see that you’re upset. On 11/14/2024 we had the pleasure of installing a new furnace, air conditioner, coil, and tankless water heater in your home. You had received multiple quotes to perform the work but chose us when we price matched another quote you’d received. We matched the quote exactly, except the seer rating of the air conditioner; we upgraded you from a 13 seer to a 14 seer for no additional cost. When our install crew arrived at your home you inquired about an optional recirculating pump; you then spoke to our Comfort Advisor who let you know that we’d happy install a tankless with a recirculating pump, but there would be an additional cost. You declined the additional cost and told us to commence with the installation as-is. Now, after the work is complete and our contract has been fulfilled, you’ve contacted our office demanding a recirculating pump, posted negative reviews, and now a BBB complaint. You were, and are still, fully aware of the fact that you did not purchase a recirculating pump. If you would like to purchase one, we will happily install it, but you will not be provided the pump for no charge. We thank you for your business and your time.
Lissa Needham
Lissa Needham
2024.11.16
Camron was so personable and knowledgeable! He explained everything in great detail so we could understand and he literally saved our lives. A part in our gas heating system was about to break and let carbon monoxide in our house and i am so thankful he came!!! We got a new furnace installed. The price and financing was easy and now i dont have to worry about carbon monoxide or a cold winter. He also showed us that our expansion tank for our water heater was not working and put on the wrong side. Saved our water heater from cracking. I am so thankful for Right now they are honest and do a great job 10 stars
Reply from Right Now Heating and Air Conditioning 2024.11.18
Lissa Needham, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Right Now Heating and Air Conditioning - Boise. Thank you for choosing us for your needs - we appreciate your business.
Shelby Heusser
Shelby Heusser
2024.11.15
I highly suggest going to ANY other company for your leak needs. We have been pushed around in circles over the work they haven’t completed. They have changed my “appointment” 4 times now. 3 of these times without even letting us know they weren’t showing up. They also claimed that I was at the appointment and approved the moving the appointment. I was in Washington during this time so could not physically have done that, which is super upsetting to claim that and it not be true in any way. I now have a tractor sitting in my front yard with a massive hole and water leaking out. When I first got the quote the guy told me how simple this process was going to be. I am paying $13,000 for this work, the level of customer care would be a 0 star for me if I could do it. Called today super upset and no one made the time to talk to me that could do anything about this or help me on the issue other than confirming ANOTHER appointment. So if you want anything done in a timely manner forget this place!!! Unsatisfied customer here. They were fast to cash my check before the work was completed though. Want to make sure people don’t get caught up in this disaster as we are now.
Reply from Right Now Heating and Air Conditioning 2024.11.16
We're truly sorry for any inconvenience you've faced. Our goal is to provide excellent services, and we've fallen short of that for you. We would appreciate the chance to rectify the situation and regain your trust. Please call us at +1 208-939-4475 so we can better understand your experience and take appropriate steps to improve our services.
Connie Otis
Connie Otis
2024.11.15
Jacob did a super job in a very timely manner. Thank you 😊
Reply from Right Now Heating and Air Conditioning 2022.08.30
Connie - Thank you for allowing us to serve you!
Ryan Heitzman
Ryan Heitzman
2024.11.15
Did an excellent job, was very curious, and on time.
Reply from Right Now Heating and Air Conditioning 2024.11.18
Your review is appreciated. We're glad to hear we did an excellent job and were on time. Thank you for choosing Right Now Heating and Air Conditioning.
Ben Clapperton
Ben Clapperton
2024.11.15
Chris was very polite and professional with everyone in the house. He explained everything with detail, and made sure that we were comfortable and that everything was working correctly and as intended.
Reply from Right Now Heating and Air Conditioning 2024.11.18
Ben Clapperton, We are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Ellen Mitchell
Ellen Mitchell
2024.11.15
Technician was very friendly, and fixed the issue!
Reply from Right Now Heating and Air Conditioning 2024.11.16
Ellen Mitchell, Thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Right Now Heating and Air Conditioning - Boise. We strive to exceed expectations, and we are grateful that we did so for you.
Kris McG
Kris McG
2024.11.15
Tech Chris was knowledgeable, answered questions, and repaired the issue promptly
Reply from Right Now Heating and Air Conditioning 2024.11.18
Kris McG, Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Right Now Heating and Air Conditioning - Boise for your needs - we appreciate your business.