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Reviews ( 249 )
Gareth Powner
2024.09.03
Warren , turned up on time , very professional and sorted out my safe , and great advice. Gareth đ
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peter croft
2024.08.28
Brilliant, highly recommended. Warren provided a top quality, friendly and very helpful service when my car key got locked in the boot. He was calm and clear on the phone. He was flexible and practical over the logistics of getting to my car and leaving the key with the staff at the station where I had been stranded. Cost was very reasonable and Warren provided a very helpful explanation of how it all happened. Thank you!
Reply from Rockley Lock & Safe
2024.08.28
Thank you Peter.
We understand that it'can be a very stressful time and so we always strive to be flexible and supportive. .
B1gBoyLee
2024.08.27
Great meeting you warren, cheers for the spare key on my civic , very quick process good chatting with you!
Reply from Rockley Lock & Safe
2024.08.27
It was my absolute pleasure mate.
Chris Fullard
2024.08.24
Great communication along with a superfast service. Don't hesitate using this gentleman as he's the ultimate professional in his field. Many thanks Warren. đđ»
Reply from Rockley Lock & Safe
2024.08.24
It was my absolute pleasure Chris. So happy to have helped.
Sam Walton
2024.08.21
Very happy with service given prompt and quick repair Back on the road happy happy
Reply from Rockley Lock & Safe
2024.08.24
Thank you Sam.
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Julie Crayton
2024.07.31
A great service and even though it took a few visits the problem was sorted and always very professional.
Reply from Rockley Lock & Safe
2024.08.24
Thank you Julie.
Shaunagh Burns
2024.07.15
Warren came out short notice to help me unlock my basically bulletproof van - got the job done and saved me smashing a window. Warren was also professional and friendly. Highly recommended!
Reply from Rockley Lock & Safe
2024.07.15
Thank you Shaunagh.
Your van is VERY secure, I'm so glad that we could help.
adam fry
2024.07.02
Fantastic service, needed new keys coded to my van and he booked me and I had new keys within four hours from phoning him and at half the price other had quoted me, 100 percent recommend đ
Reply from Rockley Lock & Safe
2024.07.06
Thank you Adam.
It was lovely to meet you.
jonathan wyborn
2024.06.24
He turned up quickly, was very friendly, and had me fixed and back on the road in no time at all. Couldnât asked for more! And cheaper than all others!! Very satisfied customer!!
Reply from Rockley Lock & Safe
2024.06.24
Thank you very much Jonathan.
We are very happy to have helped you.
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Tori Chapman
2024.06.22
Warren was the forth locksmith to try & retrieve my keys which Iâd accidentally locked in my car boot. He persevered even when the usual methods wouldnât work and didnât leave until my keys were out - saving me lots of money on ordering new keys or smashing windows! Big thanks Warren :)
Reply from Rockley Lock & Safe
2024.06.22
My pleasure Tori.
So glad that we could help.
Paul Hardy
2024.06.04
Very help and pleasant and polite and got in car within 20 mins very much appreciated
Reply from Rockley Lock & Safe
2024.07.15
Thank you Paul.
Georgia Mason
2024.05.15
Brilliant service come out to me when I was stuck on a job, top Bloke
Reply from Rockley Lock & Safe
2024.05.15
Thank you very much.
Happy to help.
Paul Lodwick
2024.05.11
All of a sudden my van keys wouldânt enter the key ignition, within 48hrs he had ordered and fitted the spare part and got me up running ready for work; excellent service, will def recommend
Reply from Rockley Lock & Safe
2024.05.11
Thank you Paul.
Your top quality brew making certainly helped the job along.
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Y Kalpakis
2024.05.07
Brilliant service, would definitely recommend!
Reply from Rockley Lock & Safe
2024.05.07
Thank you.
So glad to have helped.
Surendra Dhanjal
2024.05.03
Excellent.
Reply from Rockley Lock & Safe
2024.05.03
Thank you Surendra
Lolly Genet (Lolly G)
2024.04.24
What a thoroughly disagreeable, condescending man turned up to reset my car key this morning. Belittling others is a sign of lack of self confidence but to me that's just shows a lack of social skills and that's to be pitied.
Either way the job was done but I definitely won't be using that rude dude in future
Reply from Rockley Lock & Safe
2024.04.24
Thank you Lolly for taking the time to leave a review, and confirm that we did indeed resolve your issue.
It seems that you missed out that we responded to your emergency within 25 minutes of your call, and successfully had you up and running just minutes later.
This after you had made a failed attempt yourself to start the car, and had a garage out to attempt to start the car, also unsuccessfully.
Please accept our apologies that you took offence to our engineer repeatedly having to ask you to stop removing the keys from the ignition whilst he was working.
Hopefully you will find a professional who will give professional advice at no charge, respond and resolve within 30 minutes, allow you to "help out" with the work, and speak to the engineer disrespectfully. Sadly we can't accommodate all of your requirements and regret that we wouldn't permit you to use our services again.
Arvinth Soundar
2024.04.17
Great job by Mr. Warren. Fixed my Audi car key fob in 5 minutes. I strongly recommend him for any issues with car key.
Reply from Rockley Lock & Safe
2024.04.17
Thank you Arvinth.
It was my pleasure to help you.
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daniel paradzayi
2024.04.15
Great service much appreciated key replaced software update
Reply from Rockley Lock & Safe
2024.04.15
Thank you Daniel.
Robert W Davenport
2024.04.10
Warren did a good job, even though I panicked because a function on my Newly coded keycard, distance light function didn't work only because the the stalk in the car was not set to Auto, Warren even came back to see if everything was OK, thank you Warren
Reply from Rockley Lock & Safe
2024.04.10
My pleasure.
Glad that everything works well for you.
John Harrison
2024.04.08
Polite, pleasant & efficient.
Great service...Happy customer!
Reply from Rockley Lock & Safe
2024.04.08
Thank you John.
A nice Cuppa always helps the job along.