Roll Up Awning

rollupawnings.com

Roll Up Awning Reviews

EXCELLENT rating
4.8
459 reviews Verified
Roll Up Awning
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Reviews ( 459 ) 4.8

Colleen Cooke
Colleen Cooke
2024.09.19
ROLLUP awning did an excellent job from estimate to installation and the installation went seamlessly. I am very happy with the awning and I highly recommend ROLLUP Awnings.
David Gatenio
David Gatenio
2024.09.12
Great job, very professional. They really know what they are doing.
Cathy Pearl
Cathy Pearl
2024.08.28
The gentlemen showed up; knew what the issue was, replaced the old motor, rewired everything, made major adjustments and BOOM! Working great now after 10 years of no service.
Elisa Gordon
Elisa Gordon
2024.08.26
Awning is lovely. Team sent to install were excellent
sean finnegan
sean finnegan
2024.08.26
Beautiful awning! Sale, measurement and installation was easy. Well made, installation crew was on time, prepared and cleaned up afterward. A+
Robert Goldstein
Robert Goldstein
2024.08.24
Excellent work and knew exactly what to do
Edward Trainor
Edward Trainor
2024.08.24
Copo Copo
Copo Copo
2024.08.13
Carlos was fantastic, he knows how to get a job finished quick.
Reply from Roll Up Awning 2024.08.14
Thank you for your review. Enjoy your Rollup Awning!
Karen Greenhalgh
Karen Greenhalgh
2024.08.12
The awning is beautiful and we love the added screen. The installers and electrician were spot on. BIG ISSUE, no one showed up on the original installation date. Called salesman and office several times only to be told "they'll be there". Still no show. Monday, no courtesy call back, poor customer service, no apologies offered didn't even try to accommodate an early appointment, Tsk Tsk, very disappointing.
Reply from Roll Up Awning 2024.08.14
Thank you for sharing your feedback, Karen. We sincerely apologize for the inconvenience you experienced with your installation date that arose due to the launch of our new customer management system. We've taken steps to resolve the issues you encountered to ensure a smoother experience moving forward.
william schaefer
william schaefer
2024.08.03
Very well designed and fabricated. The installation crew took 30 minutes at the most. The rollup Awning was a very smooth experience, from purchase, to first rollout.
Reply from Roll Up Awning 2024.08.14
Thank you for your wonderful feedback! We're thrilled you had such a smooth experience with your Rollup Awning installation. Enjoy!
Robert Palma
Robert Palma
2024.08.02
Prompt , efficient , friendly , competent. The awning even though it is 20 years old works and looks like its brand new !!!!
Reply from Roll Up Awning 2024.08.14
Thank you for your kind words! We're so glad to hear your 20-year-old awning is still working and looking great. That's the quality we strive for!
Barbara Rowett
Barbara Rowett
2024.07.27
We had a "Roll Up Awning"on our place for 31 years. (Same company) Held up well. We felt it was time to replace it. Ordering done with (Gregg) and installation done by (Carlos and crew)went well. Electric connected the next day by Paul and son which went well.
Reply from Roll Up Awning 2024.07.29
Hi Barbara. Thank you so much for your positive review! We’re thrilled to hear that you're happy with your renewed awning. We work hard to ensure our products are built to last, and it's great to know our commitment is reflected in your experience.
James Conigliaro
James Conigliaro
2024.07.27
Don't call for service
Reply from Roll Up Awning 2024.07.29
Hi James. Thanks for letting us know about this issue. We've looked through our system but didn't find a record of your purchase of a Rollup Awning. We’re sorry if there's been a mix-up or oversight on our end. Could you please call us during business hours and ask for Judd? We really want to resolve this for you as soon as possible. Thanks for your patience, and we look forward to resolving this.
Edward Robertson
Edward Robertson
2024.07.26
From working with Ray to determine our needs to the installation of our awning, this was a very quick and easy process. Love the awning. Love this family run business!
Reply from Roll Up Awning 2024.07.29
Hi Edward. Thank you so much for the wonderful review! We're delighted to hear that your experience with us, from working with Ray to the installation, was quick and easy. It's fantastic to see you relaxing under your new awning in the picture you shared—we love it! We appreciate your kind words about our family-run business and are thrilled that you're enjoying the awning. If you ever need anything else, we're here for you.
Mary Ann Pastore
Mary Ann Pastore
2024.07.25
Was not told by site planner awning would be lower, office difficult to contact when important questions/requests needed, and electrician was $300 more than quoted because of short wire on awning, making the whole event difficult. Awning looks nice.
Reply from Roll Up Awning 2024.07.29
Mary Ann, thank you for your feedback. We're sorry to hear about the issues you encountered, especially with the height of the awning and the communication difficulties. We take responsibility for any confusion and will work on improving our processes. We're glad you like the look of the awning. If there's anything else we can do to help, please let us know.
Al Ferrara
Al Ferrara
2024.07.24
I have purchased 2 awnings in my old house and I purchased an awning in the house I purchased last year. I also purchased an awning for my son's house. Let me say that the service and professionalism from the salesman , the installer and the service department was beyond exceptional. The quality of the awning and the motor and remote have been trouble free . My first awning ran trouble free for 15 years and it is still being used by the people who bought my house. I can't say enough about this organization and its people. Don't buy an awning from anyone else. You will not be sorry. Al Ferrara.
Reply from Roll Up Awning 2024.07.29
Thank you so much for your glowing review, Al, and for being such a loyal customer of Rollup Awnings. Your satisfaction and recommendation mean the world to us. We're proud that our awning from 15 years ago is still going strong in your old house. We're here whenever you need us, and we truly appreciate your kind words.
Cherie Guccione
Cherie Guccione
2024.07.24
Awning all good with Rollup! Very good product delivered and installed when scheduled and working well!
Reply from Roll Up Awning 2024.08.14
Thank you for your feedback! We're glad your Rollup Awning was delivered and installed as scheduled and works great. Enjoy!
Louis Ciolino
Louis Ciolino
2024.07.24
No high pressure salesperson. Great quality product and great service if ever required.
Reply from Roll Up Awning 2024.08.14
Thank you for your feedback! We're glad you appreciated the no-pressure approach and are happy with the quality and service. That's what we're here for!
Lee Orabona
Lee Orabona
2024.07.23
Awnings and equipment good customer service sucks called , email never get a return call try different company it’s sounds great till you need service.
Reply from Roll Up Awning 2024.07.29
I'm sorry to hear about your experience with our customer service. We strive to provide excellent support, and it's clear we've fallen short in your case. This isn't the level of service we aim for, and I apologize for the lack of communication. We value your feedback and want to make this right. Please contact us directly and ask for Judd. Thank you for bringing this to our attention, and we appreciate your patience.
Jill Nolan
Jill Nolan
2024.07.17
Beautiful awning quiet motor cools my hot deck by 20 degrees looks beautiful I put it down every morning to show it off to my neighbors. The guys who installed got right to work and clean everything up respected my property. They have so many different designs and patterns. Go to the show room they will help you and show you how it works.
Reply from Roll Up Awning 2024.08.14
Thank you for sharing your experience! We're thrilled to hear how much you're enjoying your beautiful awning and that it's making such a difference on your deck. It’s great to know our installation team took care of everything with respect and professionalism. Enjoy showing it off to your neighbors, and thank you for recommending our showroom!