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Reviews ( 110 )
Emilio Nazario
2024.11.26
Insurance companies are not here for the little guy, but Roof Pros USA is. They were able to get my roof approved with PainLaw their Law Firm and the Office of Financial Responsibility, within hours the insurance company reversed their decision and send full payment. If you don’t choose RP USA you will be fighting a battle “uphill”. Thank your Harley RP USA Representative for your help, dedication, sacrifice to get the job done. Thank you to all roofers that worked in the roof project. Harley deserves a promotion Roof Pros USA.
Teep
2024.11.14
Brandon was very professional and went beyond the scope of making sure everything was done to the customer satisfaction. Was easy to contact and was more than happy to answer any and all questions. Did a super roofing job. Highly recommend.
Joseph Giardina
2024.10.07
Knowledgeable we've been very very helpful to ask the tool to do all this things that we don't know how to do it I don't know how to do it because like you don't have to pay nothing even if they pay our lawyer of the lawyer will do to the company and we are so blessed to be able to make it to have the roof done because there is a big problems. Nikki doing a great job but she's a real friendly she come out or out of her way to come and talk to us and we are so thankful for all of her to come offer to come to the hospital, with my husband being sick bringing flowers and to help us to do this wonderful job that she's doing and I hope it is God bless her for all the things she has done and and all the help she's given to us because we need her to help us and I love her she's been wonderful thank you Nikki and God bless you love you! I would highly recommend roofing pros USA especially with the exceptional customer service!!!!!!
nilda price
2024.09.10
Highly recommended Roof Pros USA. Excellent service from initial quote to finishing the roof. We went from a shingle roof to a metal roof. Roofing team took care to protect landscaping and outside areas while removing existing roof, they also cover our driveway with plywood since we have pavers. That’s exceptional service. Loved finished product. Neil showed up several times to make sure everything was good. We are a very happy customer.
Yerlin
2024.09.10
Best Roofers Ever!
John Bell
2024.08.29
The team is very professional on time and did an excellent job
Richard Reynolds
2024.08.16
Very professional and informative
Donna Nunan
2024.08.15
Neil thoroughly inspected the roof and attic and provided a detailed report.
Matt Snyder
2024.08.15
Neil Blanchett was amazing and extremely honest with his evaluation of the roof and condition of the wood in the attic. Will definitely refer to him to friends and family.
Pat H
2024.08.11
We went thru Roof Pros USA on Big Tree Park Dr, Longwood to have our Patio Roof replaced. Talked to Jethro and he listened to what we needed and hooked us up with Classic screens who work with them. Someone came out from Classic Screens to give us 3 estimates. We went with the one we felt was the best option for us. The workers were awesome and worked hard for 2 days on the patio roof. The roof looks fantastic and my husband and I are very happy with the quality. I recommend Roof Pros if you want a replacement patio roof. Thank you Roof Pros and Classic Screens.
Chirag Patel
2024.08.08
m h
2024.08.07
I am so glad that I chose Roof Pros for my roof job. It was scary at first not knowing what the heck I was doing but Neil was there for every step and explained everything in detail. The job was done in 1.5 days and they cleaned up nicely. If you need a roof or even a roof repair give Neil a call. He will take great care of you.
Doodnauth Ramnanan
2024.05.03
Best company you can find for your roof service I love there service so much this is the second time I have used them to replace my roof
Thank you for the 5-Star review. If you need anything in the future, please do not hesitate to contact us at 407-831-7663
Roza A
2024.04.16
As a first-time reviewer, I feel compelled to share my frustrating experience with this roofing company. When I purchased my house five years ago, the promise of a brand-new roof was a significant factor in the home’s price. Fast forward to the present, and I find myself dealing with a leaking roof.
Naturally, I contacted the same company that installed the roof. After receiving a quote, I reached out to Michael, the owner, hoping to negotiate a solution. Unfortunately, he neither returned my calls nor took responsibility for the issue. Instead, he delegated the matter to his assistant.
The proposed resolution was underwhelming: a mere 10% discount and a paltry six-month warranty. I requested a more reasonable offer—$100 off the price and a one-year warranty—but was met with resistance. It appears they are aware that their work doesn’t stand the test of time.
What’s particularly frustrating is that there is no visible damage to the roof. Yet, I now face significant expenses to rectify a problem they should have addressed properly in the first place. As a homeowner, this situation is both disappointing and costly.
In summary, I strongly advise against using this roofing company. Their lack of accountability and unwillingness to stand behind their work has left me in a difficult position. Save yourself the headache and seek a more reliable contractor elsewhere.
While we regret that you felt the need to leave a negative review despite not being our customer, we stand by our commitment to providing fair pricing and quality service to our clients. We value integrity and professionalism in all our interactions, and we believe that our actions in this situation reflect those values. We wish you the best in finding a suitable solution for your repair needs.
Larissa Mattson
2024.02.08
Great company, prices are good, workers very polite and friendly. Ask for Neil if you need a new roof, very professional and knowledgeable, he will explain to you the all process in details and will be present during the installation, will answer all your questions.
I spoke to 10 companies before I made a decision with which company to go.
Never regret that I chose Roof Pros USA.
Thank you!
Thank you Larissa. It was a pleasure doing business with you, give USA ring off you need anything in the future.
Lurys Alcantara
2024.01.03
Roof Pros USA has very a professional and reliable team in the central Florida area! They kept us informed since the time of signing the contract until our roof was replaced to our specifications!
Thank you so much for your kind words and 5-star rating! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team. If you ever need anything in the future, please don’t hesitate to reach out. We hope to see you again soon.
Ashley F
2023.11.30
Referred by my mother they put her roof on. Neal is fantastically awesome and very professional I highly recommend this company. they did a perfect job on my roof. I will refer them to anybody. I know that needs a roof.
Thank you for the amazing review! We’re so glad you enjoyed your experience with us. Your support means a lot to our team. If you ever need anything, feel free to reach out. We look forward to welcoming you back!
Jon Renz
2023.11.16
Worked with Neil B. Roof pros did a great job on my roof. Thanks for making it so easy! Just recommended to a friend today. Thanks again roof pros!
Thank you for your fantastic review! We’re delighted to hear that you had a great experience with us. Your feedback is truly appreciated. If you ever need anything or have any questions, please don’t hesitate to let us know. We look forward to serving you again soon!
Rafael Martinez
2023.10.30
Excelente servicio y con calidad
¡Muchas gracias por tu excelente reseña! Nos alegra mucho saber que tuviste una gran experiencia con nosotros. Valoramos mucho tus comentarios. Si alguna vez necesitas algo o tienes alguna pregunta, no dudes en contactarnos. ¡Esperamos verte pronto de nuevo!
Bayu Saefull Anwar
2023.10.17
i am very happy. i will use next time. thank you your great service.
Thank you for the wonderful review! We're thrilled to hear that you received excellent service and plan to use our services again. Your satisfaction is our top priority, and we can't wait to welcome you back soon!