https://rutherfordspunting.com/ Reviews

Relaxing way to view Cambridge University Relaxing trip on the CamView of beautiful buildings, Narrative was anecdotal, guide indicated other companies have a more historical account

Horrible operator I had booked the tour as I have family visiting from South Africa. The tour guide did not do any talking about the history and even hit one of the people with the pole.. we started our tour late and ended it early. Didn't complete the whole route and t I red around because of the "current" in the water.

Not great! I called Rutherfords Punting Company and received a quotation of £300 inc for private hire of two punts in June. I agreed the price and the staff member asked me to send the details via e-mail. A week later I hadn’t had confirmation, I sent a further e-mail asking for an update. I received a response to say they were a new member of staff and were unable to process my payment as they were still training, they offered apologies and said a member of staff would be in touch in the next day or so. Three days later I again contacted the company asking what was happening booking wise. I received a response to say that they had teething problems with their booking system, and I had been quoted the wrong price (off peak price) it should be £300 per boat not for both boats, but as a gesture of goodwill they would offer me a 25% discount bringing the cost down to £450. I responded to say that the original quote should be honoured, they responded to say that this was a very good offer at 25% discount, and they would urge me to take it, or alternatively book for an off peak date (not helpful). I then went online to three rival companies with all the same details, not surprisingly were coming back cheaper than the so-called 25% discount. I understand mistakes happen, I just feel that this company should have been transparent enough to say, no we're not offering you anything, instead of trying to dress it up with a 25% discount that isn't real. I obviously went with another company who had marvellous reviews. I would be reluctant to deal with Rutherfords because they don't appear to be wholly honest. There are lots of companies offering the same service for punting, I would urge anyone to use someone other than this one.

Cambridge Punting Experience We had a fantastic experience especially the punter, Mr John, is a localite and has a very good knowledge about Cambridge and its colleges.