Scotty P's

scottypsfranchise.com

Scotty P's التقييمات

تصنيف جيد
4.2
5828 reviews تم التحقق
Scotty P's
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التقييمات ( 5251 ) 4.2

Jen Lynne
Jen Lynne
2024.11.18
I absolutely love Scotty P's and McKinney is my favorite location.. but recently when I order my chicken tender platter, I've been receiving 1 regular sized dipping sauce and 1 very small one. If I'm paying almost $18 for chicken tenders/fries, I want 2 regular sized dipping sauces with my meal like it's always been. The food to dip ratio is off and everyone knows SP's dipping sauces makes the meal :)
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خدمة
الرد من Scotty P's 2024.11.19
Hi Jen Lynne, thank you for your feedback! We appreciate your love for our McKinney location. We're sorry about the sauce situation and will look into ensuring you get the right amount with your platter. Your satisfaction with our remarkable sauces is important to us! Scotty P's Remarkable Guest Service Team comments@scottyps.com
Shannon M.
Shannon M.
2024.11.17
تم التحقق
Outstanding burgers! Best burgers I have ever gotten at any Scotty P's. The cardiac fries and fried pickles were also great. Staff was super friendly and constantly cleaning. We will definitely be back.
craig kreger
craig kreger
2024.11.16
الرد من Scotty P's 2024.11.17
Hi Craig, thanks for your awesome feedback! We're delighted you had a remarkable experience with us. Our team is here to make every visit special. Feel free to drop by or reach out anytime with future suggestions or questions. Thanks for being part of our community! Scotty P's Remarkable Guest Service Team comments@scottyps.com
Donna W.
Donna W.
2024.11.15
تم التحقق
I just ate at Scotty Ps on Eldorado in Frisco. Hamburger was great UNTIL I took a bite and bit into a long brown hair which I slowly and carefully pulled out of the center of the meat and cheese. YYYYUUUUCKKK! Of course left rest of the meal untouched. My husband told the manager as we left and showed him because thought the worker with brown wavy hair in a long ponytail might need to wrap it into a bun or cover it but his answer was - we don't have anyone here with that type of hair. UUUGGGHHHH! When you have an issue FIX IT!
Donna W.
Donna W.
2024.11.15
تم التحقق
I just ate at Scotty Ps on Eldorado in Frisco. Hamburger was great UNTIL I took a bite and bit into a long brown hair which I slowly and carefully pulled out of the center of the meat and cheese. YYYYUUUUCKKK! Of course left rest of the meal untouched. My husband told the manager as we left and showed him because thought the worker with brown wavy hair in a long ponytail might need to wrap it into a bun or cover it but his answer was - we don't have anyone here with that type of hair. UUUGGGHHHH! When you have an issue FIX IT!
Patrick Neault
Patrick Neault
2024.11.14
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خدمة
الرد من Scotty P's 2024.11.14
Hey Patrick, thanks for taking the time to leave us a review! We're thrilled to know you had a remarkable experience. If there's anything else we can do for you in the future, feel free to reach out. Have a wonderful day! Scotty P's Remarkable Guest Service Team comments@scottyps.com
Micah S.
Micah S.
2024.11.14
تم التحقق
very nice place to eat, super chill atmosphere. the service is always great and the food is excellent, family friendly and just a nostalgic place for me at this point after 20 years of patronage.
Micah S.
Micah S.
2024.11.14
تم التحقق
very nice place to eat, super chill atmosphere. the service is always great and the food is excellent, family friendly and just a nostalgic place for me at this point after 20 years of patronage.
Joe Davenport
Joe Davenport
2024.11.13
The food was great !! Huge portions. Tasted great ! April and Yvonne were super polite !!
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خدمة
الرد من Scotty P's 2024.11.14
Hi Joe, thanks a ton for your feedback! We're thrilled you enjoyed the food and service from April and Yvonne. Our team strives to provide remarkable experiences, and it sounds like we hit the mark with you. Hope to see you again soon! Scotty P's Remarkable Guest Service Team comments@scottyps.com
Carol Fennell
Carol Fennell
2024.11.13
Ivone and April made you feel like family. Always greet you with a smile. Food order is always on time and perfect.
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خدمة
الرد من Scotty P's 2024.11.14
Thanks, Carol! We're thrilled to hear Ivone and April made you feel at home. Our team strives to ensure every experience is remarkable, and your kind words mean the world to us. Hope to see you back soon for more perfect meals! Scotty P's Remarkable Guest Service Team comments@scottyps.com
LeTonya Washington
LeTonya Washington
2024.11.13
The staff is always friendly. Especially Ivone and April. They are always welcoming. I always get the hamburger and onion rings. The onion rings are to die for. My co-workers and I always coming back to dine in for lunch.
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خدمة
الرد من Scotty P's 2024.11.14
Thanks so much, LeTonya! We're thrilled to hear you and your co-workers enjoy dining with us. I'll be sure to pass on your kind words to Ivone and April—they'll be delighted! We can't wait to serve you our delicious hamburger and "to die for" onion rings again soon. Scotty P's Remarkable Guest Service Team comments@scottyps.com
Virginia Barrett
Virginia Barrett
2024.11.12
I had been a fan of Scotty’s P’s for a long time. This evening I ordered 4 cheeseburgers to go. 3 of them medium well done and one medium rare. They were all overcooked! The total was a little over $48. So very disappointing to pay that much and not get what I ordered. My guests who ordered medium well said theirs were over cooked and mine that was supposed to be medium rare was well done.. I feel like I should have a refund and I certainly won’t go there again. I wish to retract my review. Scotty P’s owner contacted me and refunded my dinner charge for the hamburgers that were unsatisfactory. I never expected that and certainly appreciate it.
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الرد من Scotty P's 2024.11.04
Hi Virginia, I'm really sorry to hear about your experience. We always aim for remarkable meals. Please reach out to our customer service team to help make this right for you. Your feedback is important, and we want to ensure your next visit is a positive one. Scotty P's Remarkable Guest Service Team comments@scottyps.com
Becky Guerrero
Becky Guerrero
2024.11.12
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خدمة
الرد من Scotty P's 2024.11.12
Hi Becky, thank you so much for the fantastic review! We're thrilled to hear about your experience. Your feedback keeps us motivated to continue delivering remarkable service. We hope to welcome you back soon for more memorable moments. If you need anything, feel free to reach out! Scotty P's Remarkable Guest Service Team comments@scottyps.com
Liann Payne
Liann Payne
2024.11.11
Food was good, but service was pretty bad. Took a while to get our food and my kid and my husbands food came out 10 minutes before mine and we still hadn’t gotten our drinks. When my food arrived the order was slightly wrong and I had to remind our waiter that we hadn’t gotten our drinks and it took him another five minutes to bring us fountain drink cups, and then I had to remind him that we had also ordered a beer. I’d like to come back for the food but it’s not worth it because getting our order was like pulling teeth.
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خدمة
الرد من Scotty P's 2024.11.12
Hi Liann, thanks for your feedback. We're really sorry about the service hiccup you experienced. That's not our usual standard. We’d love to make it up to you, so feel free to reach out to our customer service. We’re always here to help enhance your next visit. Scotty P's Remarkable Guest Service Team comments@scottyps.com
Carlos Bardales
Carlos Bardales
2024.11.11
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خدمة
الرد من Scotty P's 2024.11.11
Hi Carlos, thanks for taking the time to leave a review! We’re glad you had a positive experience and appreciate your feedback. If there's anything more we can do to enhance your visits, feel free to reach out. Looking forward to seeing you again soon! Scotty P's Remarkable Guest Service Team comments@scottyps.com
David Jancan
David Jancan
2024.11.10
الرد من Scotty P's 2024.11.10
Hi David, thanks for sharing your feedback! We're glad to hear you had a good experience with us. Your thoughts help us continue to provide remarkable service. We hope to see you again soon. If you have suggestions or need assistance, feel free to reach out! Best, Scotty P's Remarkable Guest Service Team comments@scottyps.com
Danny H.
Danny H.
2024.11.10
تم التحقق
I've been to Scotty P's numerous times over the past 8 years. The past 2 times I went there, my Irish Nacho burger was way undercooked. I was visiting friends and talking during my meal so I didn't really notice until about halfway through my meal. I looked at the burger and it was really red. Also, I noticed that the burger was a lot smaller than it used to be. I think they have changed ownership or have a whole new crew working there. I have been up most of the night dealing with digestive issues related to that Irish Nacho burger. I'm gonna start eating somewhere else from now for my burger fix. Attention Scotty P's: 1) Don't lower your standards. 2) You will always lose customers if you are lowering portion sizes to control food cost. 3) People can get really sick if you serve raw meat. Hope this helps you to get better.
Dylan
Dylan
2024.11.09
Food was great but one of the employees was yelling at another over headphones, very unprofessional to yell at an employee in plain sight of customers. Everything else was great but that guy yelling was quite annoying.
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خدمة
الرد من Scotty P's 2024.11.09
Hi Dylan, thanks for your feedback. We're glad you enjoyed the food. We agree that professionalism is key, and we’ll address this with our team. Please reach out to our customer service, we’d love to make it right. Best, Scotty P's Remarkable Guest Service Team comments@scottyps.com
Rick Abraham
Rick Abraham
2024.11.08
This is my good to place for a hatch green chile cheeseburger. Plus, they have a few tvs to watch sports. I love it.
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Dee Stafford
Dee Stafford
2024.11.08
Quick and delicious! We had a nice family lunch and everything was hot and fresh! Grab your friends and get a burger!
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خدمة
الرد من Scotty P's 2024.11.08
Thanks so much, Dee! We're thrilled you and your family enjoyed the hot and fresh meal. Next time, grab a few friends and keep the good times rolling with our remarkable burgers! Your support means a lot to us. Scotty P's Remarkable Guest Service Team comments@scottyps.com