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Reviews ( 5788 )
Jonathan D.
2024.10.07
Verified
PS5
J'ai acheter une PS5 sur le site internet. Pis je l'es reçu.
Merci beaucoup pour votre achat et votre confiance, Jonathan! Nous sommes ravis que vous ayez reçu votre PS5 sans problème. Profitez-en bien, et n'hésitez pas à revenir vers nous si vous avez besoin d'autre chose!
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Francois G.
2024.10.05
Verified
Very Good
Beautiful communication with the person even with a sound problem.
Thank you so much for your kind words, Francois! We're glad to hear that the communication was smooth, even with the sound issue. We always strive to ensure a positive experience, and your feedback means a lot to us!
Marise C.
2024.10.05
Verified
Computer
Fast services, fast delivery, amazing product. I just had to unbox, plug it and enjoy!
Thank you for your fantastic review, Marise! We're thrilled to hear that the process was quick and easy for you. Enjoy your new product, and we look forward to serving you again soon!
Brenda T.
2024.09.08
Verified
Nothing but love for MDG
I have been with you guys for a few years now and have absolutely no complaints. You're always quick to reply and fix any issue and so fast to ship out a new item.
Thank you for being a loyal customer over the years, Brenda! We're so glad to hear that you've had such a positive experience with our quick responses and fast shipping. Your satisfaction means the world to us, and we're always here to ensure everything runs smoothly for you. We appreciate your continued trust and look forward to serving you again.
Sherry C.
2024.09.07
Verified
CUSTOMER SERVICE
I have always an amazing customer experience, they explain everything so I understood got my products shipped swiftly and answered every question I had for them, very kind to talk to.Thank you for the great service
Thank you so much for your kind words and for sharing your positive experience, Sherry! We're thrilled to hear that you found our service clear, swift, and enjoyable. It's always our goal to ensure you feel informed and well taken care of throughout the process. We truly appreciate your feedback and look forward to continuing to serve you.
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Chris L.
2024.08.25
Verified
You will pay forever
Paid of 3k without ever missing a payment. Then they ketlpt charging me 10$ a month I askednthrm to stop and after a year the bank told me closing the account was the only way to stop them from taking money from my account. Then a guy named Andre emailed me saying I owe 30$. I said no and send me a bill. Then they posted me owing 270 to trans union saying I missed payments. I asked for a detailed bill and he said look at my account and see what I owe from missed payments. I told him that account does not exist because of them and I cannot check it. I asked again for a detailed bill and he stopped messaging me.
We're sorry to hear about the difficulties youâve encountered, Chris! This situation doesnât meet our standards for customer service, and I understand your frustration. Please contact us back directly on 1-800-906-0976 ext. 362 so we can investigate this matter further and work towards a resolution. Your satisfaction is our priority, and we want to ensure this is addressed properly.
Scott H.
2024.08.06
Verified
Best company
Always a great experience with mdg that is why I keep going back. Been member for a long time love these guys.
Thank you so much for your continued loyalty and kind words, Scott! We're thrilled to hear that youâve had such great experiences with us over the years. Itâs customers like you that make what we do so rewarding. We look forward to serving you for many more years to come
Peter K.
2024.08.04
Verified
My review
Great service … terrible online application experience always have to call in to correct..
Thank you for your feedback, Peter! We're glad you appreciate our service and we apologize for the inconvenience with the online application process. Please don't hesitate to call us for any assistance you need in the meantime. We look forward to hear from you again.
Nellie A.
2024.08.04
Verified
I an satisfied 😌
Thank you for trusting me. I can't wait to receive my Samsung galaxy s24 ultra 😍
Thank you for your 5-star rating, Nellie! Weâre delighted to hear that youâve had a great experience with us and that youâre excited about your new Samsung Galaxy S24 Ultra. We are looking forward to hear from you again.
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Pierre J.
2024.08.03
Verified
Très satisfait
Très satisfait personnel très gentil et serviable et ils ont parfaitement répondu à mes attentes
C'est super de voir que vous êtes très satisfait, Pierre! Nous sommes ravis que notre personnel ait été gentil et serviable, et qu'ils aient répondu parfaitement à vos attentes. Merci beaucoup pour votre retour positif!
2024.07.30
2024.07.30
| United States
Racism and disappointed
I feel very disappointed with this website because after being 1 entire day of recollection of a bunch of information my assistant ( Olivia ) told me that I, unfortunately, couldn't ship my product just because I couldn't confirm my date of birth in English while my son was next to me who can tell her I was approving everything. For me, this was very disappointing and disrespectful. I considered this as racism. If you plan to use this, just let me tell you that you need a lot of your personal information just for a thing.
Date of experience: 30 July, 2024
Date of experience: 30 July, 2024
Jeffry R.
2024.07.30
Verified
Racism and disappointed
I feel very disappointed with this website because after being 1 entire day of recollection of a bunch of information my assistant ( Olivia) told me that I, unfortunately, couldn't ship my product just because I couldn't confirm my date of birth in English while my son was next to me who can tell her I was approving everything. For me, this was very disappointing and disrespectful. I considered this as racism. If you plan to use this, just let me tell you that you need a lot of your personal information just for a thing.
Thank you for your feedback, Jeffry! It's very important for you to read and speak English. You are the one who applied for financing and you must understand the terms and conditions of our financing. Our policies require that customers verbally confirm order details, shipping information, future payment plans, and other relevant information related to our financing. This is a crucial step to ensure that all details are correct and that customers fully understand the terms of their purchase, which is necessary to protect both our customers and our company. Regarding your concern about the potential discrimination, we assure you that our policy is to treat every customer with respect and fairness. We are committed to providing a positive and inclusive experience for all our customers.
We apologize for any inconvenience that this may have caused.
Theresa C.
2024.07.06
Verified
When I see it
I still haven't received my electric bike. I'm still waiting. Nobody's contacted me. I'm tired. You know you get my address wrong and then I'm the one who suffers know. I'm sorry. I even tried to buy anything.
We're very sorry to hear about the issues you've been facing with your order, Theresa! We understand how frustrating this must be for you. A ticket has been created, and our Customer Care Team is actively working on resolving the issue. For further inquiries regarding the status of your shipment, please contact our Customer Care Team directly on 1-800-906-0976 ext. 370. Please accept our sincerest apologies for the inconvenience this has caused.
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Laura R.
2024.06.11
Verified
Excellent
Was a very pleasant experience, quick, good customer service, fast delivery, received goods with no issues, prices excellent thanks
We really appreciate you taking the time to leave us your 5-star review, Laura! We are delighted to hear that you had such a great experience and weâd love to hear from you again soon.
Casey B.
2024.06.08
Verified
I'd Give Them 10 Stars
I recently purchased a computer tower through MDG, and I have to say, the entire process was incredibly smooth and easy. When I decided to purchase, MDG ensured everything was straightforward and hassle-free.
MDG's payment plans are a game-changer. They offer such flexibility that I could make monthly payments without financial strain. This allowed me to get a high-quality computer without worrying about breaking the bank.
MDG's customer service is top-notch. Whenever I had a question or needed assistance, their team was quick to respond and genuinely helpful. They guided me through the process with clear instructions and a level of care that is hard to find these days.
Their fast delivery is also excellent, as I'm getting it within a week of ordering it. I know the computer tower itself will be fantastic and exceed my expectations. It will be powerful, reliable, and perfect for my needs. The quality of the product and the ease of the purchasing process have truly impressed me.
I highly recommend MDG to anyone looking for a convenient and customer-friendly way to finance their tech purchases. They've earned my trust and my future business. Thank you, MDG, for making this such a positive experience!
Thanks for the 5-star rating, Casey, weâre blown away by your kind words! It is not every day that we receive feedback as detailed and thoughtful as yours. Your review is a great way to let us know weâre on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
Brian x.
2024.06.07
Verified
Got a Samsung Tab S9 plus
Well they sent the tablet in a paper bag! It was a pre-owned tablet the box was open and missing parts and the box looked like someone kicked it around! I think it was swapped out for a old tablet! This company sucks! I am not paying for this! Pics below!
We're sorry to hear that you had a negative experience with delivery, Brian! We understand how important it is for our customers to receive their items in perfect condition and we apologize for any inconvenience that this may have caused. We would like to assist you further regarding this matter. Please provide us with your person ID number or phone number to marijar@mdg.com so we can locate your Account, or you can reach our Customer Care Team directly on 1-800-906-0975 ext. 370 for further help.
D B.
2024.06.05
Verified
I Recommend you do not buy from this company.
I had dealt with this company for several years. At first they were happy for new clients as they were a growing business. The customer service people are still friendly and helpful, but once you get to the verification department... the niceties go away. Even if you bought several items and paid them off on time... if they don't like what they see on your bank account... you are $#*! to them. I understand that from a business point of view, but that does not excuse their employees to be rude and demeaning
We're sorry to hear that you didn't have a positive experience with our staff! We take customer service seriously and apologize for any inconvenience that this may have caused. Please know that this does not reflect our standard of service, and we appreciate your feedback to help us improve.
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Jennifer C.
2024.05.14
Verified
My order came from Amazon
My order came from Amazon and was an off-brand that had I have ordered from Amazon directly would have cost less than half as much. I have been a long term mdg customer, but wont be using them again. If I wanted a crappy amazon product I would have ordered it from amazon.
Thank you for taking the time to write a review, Jennifer! We appreciate your comment and regret to hear that you were disappointed with the value of the item purchased. The item was sold and shipped by one of our Marketplace sellers. While prices on our marketplace can vary based on seller discretion, we aim to provide fair and competitive pricing. We understand your concerns and want to ensure your satisfaction. Please reach our Customer Care Team directly on 1-800-906-0976 ext. 370 so we can assist you further regarding this matter.
Jose A.
2024.05.11
Verified
You don't speak english they disqualify you
In this company, if you don't speak English, you can't buy. It's their policy. It's a shame that they don't even have someone translating. You can't buy.
We are sorry to hear that your experience with us was not an amazing one, Jose! It's very important for you to read and speak English. You are the one who applied for financing and you must understand the terms and conditions of our financing. You are the one who must verbally confirm order details and shipping details, future payment plan and other information relevant to our financing.
2024.04.26
2024.04.26
| United States
DECEPTIVE & MISLEADING SO CALLED CREDIT SOURCE
Id give th3em no stars if that were an option! They are MISLEADING and THEY DO NOT TELL YOUN UPFRONT that you have to make 7 payments before they ship your merchandice!! I was told Im approved with a $2500 credit limit, then i place an order..they call me after I submitted my banking info, they want paystubs! Then i receive ANOTHER "CONGRATS" message saying Im approved again. So i place the order again just to be told id have to make 7 paymentsd before my merchandice was shipped!! Who orders something just to wait on whats suppose to be a credit account, but you have to wait til hlf of it is paid off!! I DO NOT RECOMMEND MDG NOT EVEN TO MY WORST ENEMIES!! THEY ARE DECEIVING AND MISLEADING!!! NOT WORTH GIVEN OUT YOUR PERSONAL INFO TO!!
Date of experience: 26 April, 2024
Date of experience: 26 April, 2024