%title%
%offer%
Reviews ( 230 )
Beth Hilton
2024.11.14
Prompt delivery of ordered product in good condition and packed well
Reply from shadeaustralia.com.au
2024.11.15
Beth,
Thank you for writing a five star review for us!
It's great to hear that you received your order in good time and were happy with how safely we packed and shipped it! We always do our best to ship as soon as we can so it's great to hear that you appreciated it!
Kind regards,
Alana
Advertisement
Laura Miller
2024.11.12
Great quality products and such fantastic service. They were so helpful when I went to pick my order up from their showroom in Ingleburn and asked to change the colours of the umbrellas I had ordered. It was no trouble and the lady who helped me (I unfortunately didn’t get her name but she told me she had recently started working there) went above and beyond to help me find the right colours. You don’t often find such great customer service these days! Would absolutely recommend!
Reply from shadeaustralia.com.au
2024.11.15
Hi Laura,
Thank you for taking the time to create a wonderful five star review for us based on your in-person experience with our store!
We're always happy to help and it's fantastic to hear that you appreciated our help to find you the right colours! I believe it was Kathryn who helped you out and I'll let her know that you were happy with our level of customer service!
Kind regards,
Alana
Peta G
2024.11.07
Umbrella arrived quickly. Great service.
Reply from shadeaustralia.com.au
2024.11.11
Hi Peta,
Thank you for your five star review!
We're very glad to hear that you received your umbrella quickly and that you are happy with the level of service you received throughout your order.
Kind regards,
Alana
narelle arnold
2024.11.05
Great product ,communication and super fast safe delivery well done 👏
Reply from shadeaustralia.com.au
2024.11.06
Hi Narelle,
Thank you for writing us a five star review!
We're so glad that you're happy with your new umbrella as well as with our level of communication throughout your order. It's also great to hear that you received your umbrella safe and sound!
Kind regards,
Alana
Jane S.
2024.11.04
Reply from shadeaustralia.com.au
2024.11.04
Hi Jane,
Thank you for the five star review!
Kind regards,
Alana
Advertisement
Krystelle Fitzpatrick
2024.10.24
Ordered a gorgeous black parasol for a Halloween costume (and, let’s be real, for general everyday use) and it arrived so quickly! The parasol itself is gorgeous and sturdy, while also looking delicate and absolutely beautiful. Customer service was fabulous- absolutely would recommend!
Reply from shadeaustralia.com.au
2024.11.04
Hi Krystelle,
Thank you so much for writing such a thoughtful five star review based on your experience with us!
We're so glad that you found your order journey with us to be delightful and we really appreciate your recommendation!
I'm sure your new Willow Tree Lace Parasol will do a fantastic job for your costume (and beyond)!
Kind regards,
Alana
Angela Solomou
2024.10.22
Lovely umbrella, well packed to ensure no damage and very quickly delivered.
Reply from shadeaustralia.com.au
2024.10.22
Hi Angela,
Thanks for your five star review!
It's great to hear that you appreciated how quickly you received your order and that it was safely packaged - we always do our best to ship as soon as we can!
Kind regards,
Alana
sharon pade
2024.10.16
Reply from shadeaustralia.com.au
2024.10.16
Hi Sharon,
Thank you for the five stars!
We're very glad that you had a positive experience with our store!
Kind regards,
Alana
Cheryl Winsome
2024.10.12
Great company to deal with, consistent communication to provide seamless customer service. The product has uv protection which is awesome especially in the Queensland climate, fantastic purchase, highly recommend the company and their products
Reply from shadeaustralia.com.au
2024.10.14
Hi Cheryl,
Thank you for taking the time to write us a thoughtful five star review!
We're very glad to hear that you appreciated our level of communication as well as our service and that you're happy with the quality of your order!
Thank you for the recommendation, we really appreciate it!
Kind regards,
Alana
Advertisement
Lita L
2024.10.10
Awesome customer service. Great communications. Very quick delivery. Highly recommend
Reply from shadeaustralia.com.au
2024.10.14
Lita,
Thank you for the five star review based on your order with us!
We're so glad that you had a great experience and that you appreciated our level of service as well as the speed of delivery!
Kind regards,
Alana
Tamar Heath
2024.10.03
Fabulous customer service and a good range of products. I forgot to add something to my cart at check out and they happily added it to my order. Super happy.
Reply from shadeaustralia.com.au
2024.10.07
Hi Tamar,
Thank you for taking the time to submit a five star review for us!
We're so glad to hear that you had a great experience with our store and were more than happy with our level of customer service as well as our range! We're always happy to help and it's wonderful to hear that we were able to assist you with your order!
Kind regards,
Alana
Monique
2024.09.30
Genuine business with good variety available and good quality products. We wanted a bright, colourful folding umbrella and found exactly what we wanted. Delivery took about a week.
Reply from shadeaustralia.com.au
2024.10.07
Hi Monique,
Thank you for writing a review for us!
We're thrilled to have been able to help you find the perfect colourful umbrella for your space and are glad to hear that you were impressed with our range!
Kind regards,
Alana
Shaleeya Dayal
2024.09.18
Reply from shadeaustralia.com.au
2024.09.18
Hi Shaleeya,
Thanks for the five stars! We appreciate it!
Kind regards,
Alana
Advertisement
Sam Vaartjes
2024.09.16
Great prices, quality products, fast shipping and excellent communication. Highly recommend! :)
Reply from shadeaustralia.com.au
2024.09.18
Hi Sam,
Thanks so much for the five star review!
We're very glad to hear that you appreciated how quickly you received your order and that you were happy with our level of communication. We really appreciate your recommendation!
Kind regards,
Alana
Debbie Belcher
2024.08.29
Great company to deal with. Good range of products at affordable prices. Fast shipping. Highly recommended!
Reply from shadeaustralia.com.au
2024.09.18
Hi Debbie,
Thanks so much for taking the time to give us a five star review!
We're thrilled that you're happy with our range and appreciate our competitive pricing!
Thanks again for your recommendation!
Kind regards,
Alana
Hayley Brown
2024.08.29
Reply from shadeaustralia.com.au
2024.08.29
Hi Hayley,
Thank you for giving Shade Australia a five star review! We really appreciate it!
Kind regards,
Alana
marijke jewell
2024.08.29
Quick service, beautiful umbrella, so happy with this company, thank you.
Reply from shadeaustralia.com.au
2024.08.29
Hi Marijke,
Thank you for taking the time to write a five star review based on your order with us!
We're very glad to hear that you're happy with your umbrellas as well as the level of service you received from us! Thank you again for sharing your thoughts!
Kind regards,
Alana
Advertisement
Amirul Skymmar
2024.08.03
Great umbrellas for the price
Reply from shadeaustralia.com.au
2024.08.05
Hi Amirul,
Thank you for writing a five star review for us!
We're so glad that you're happy with your new umbrellas and we really appreciate you taking the time to share your experience!
Kind regards,
Alana
Richard English
2024.07.30
Shade Australia staff were excellent! I needed a replacement part for a large old umbrella and Kathryn from Shade Australia followed up my enquiry promptly and helped with measurements, colour, purchase and delivery. No hiccups at all. Well priced too. I would highly recommend Shade Australia.
Reply from shadeaustralia.com.au
2024.07.31
Hi Richard,
Thank you for your five star review!
We're thrilled to hear that you've had a fantastic experience with us over the phone and that we were able to help you find the best replacement for your umbrella!
Thank you for your recommendation, we really appreciate it!
Kind regards,
Alana
Elle Fitzpatrick
2024.07.27
Easy to order and impressed with prompt delivery.
Am also impressed with the quality of the products. Highly recommend.
Reply from shadeaustralia.com.au
2024.07.30
Thank you for your kind words, Elle! We are thrilled to hear that you found ordering easy, and we are delighted that you were impressed with our prompt delivery and the quality of our products. Your recommendation means a lot to us!