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التقييمات ( 4908 )
Jhon Ospina
2024.11.17
Muy muy bien excelente
Gerardo Veltri
2024.11.11
food takes forever even when no one is there.
We're sorry to hear about your experience. We work hard to provide timely service, so this is disappointing. We encourage you to email us at share@shakeshack.com with details of your visit so we can look into this further and assist you.
Lindsey Johnson
2024.11.06
LeVan Lionson
2024.11.06
I wouldn't feed this food to my worst Enemy. I was hoping to get better quality food than McDonald's especially after paying so much for it. The fries is done in Engine oil replaced after 200k. BUNS are soft like a Cotton on steroids. Meat is like wet mud. Staff were picked up from Driveby streets of NYC.
It was my first and last time in this mess house.
We're sorry to hear about your experience. We strive to provide high-quality food and service to all our guests. Please email us at share@shakeshack.com with details of your visit so we can assist you further.
Stefano Spolverini #SpoLab
2024.11.05
Mi avevano segnalato la qualità di questa catena, perchè diciamocelo spassionatamente il mangiare a NY è un problema. QUi invece gli hamburger sono veramente buoni, anche le patate fritte. Il locale è molto caratteristico ed allineato al quartiere Dumbo di Brooklin, siamo proprio sotto il ponte!
anthony s
2024.10.30
Je note en qualité de fast food et le bilan est très positif : large choix de burgers plutôt bons,service rapide, de plus, l'établissement est propre et le personnel agréable.
Melanie FERNANDEZ
2024.10.27
Beaucoup trop chère 90€ pour 5 cheeseburger 3 frite 5 coca
Écœurant, restaurant bruyant, Le pain des Cheeseburger n’est pas bon, une catastrophe.
Je ne recommande pas
We're sorry to hear about your experience. Our aim is to provide value and a great experience for our guests. Please email us at share@shakeshack.com with details of your visit so we can assist you further.
Baris Dogu
2024.10.24
First of all, we waited 15 minutes for someone to finally serve the register. Above, it says “Order” and people think no one pays in cash anyway. Then the cashier was completely stoned, totally high on weed, unbelievable. Three more customers in front of me complained because it took way too long. There were 7 people working in the kitchen area, and without exaggerating, each one slower than the other. I rarely write reviews like this, but the manager needs to fire the entire team. The fries were ready 15 minutes before the burgers, and the burgers were extremely greasy. The price—very expensive for such a burger. We were at the West Coast earlier and ate at In-N-Out; those are burgers you’d gladly pay more for. I can’t understand how a place like this gets such good reviews. A customer in front of me even made fun of the staff because he waited almost 30 minutes for his burger. A woman ordered fries and a burger to-go, and the burger was just thrown into the bag unwrapped, same with the fries. Then they told her, “That’s how we always do it here.” Insane… long wait time, awful service, stoned employees, and in the end, the food was more than bad!!!!
We're sorry to hear about your experience. We strive to provide efficient service and quality food for our guests. Please email us at share@shakeshack.com with a copy of your review and details of your visit so we can address this issue.
Y
2024.10.22
Great location - sit by Janes Carousel if the weather is good! Burger was great and service was quick and friendly
Angela Ellis
2024.10.19
We appreciate your feedback. Our aim is to provide a great experience for our guests. If you have any further comments or suggestions, we'd love to hear from you at share@shakeshack.com.
Rosana FDP
2024.10.18
1. El personal es horrible no me gustó nada, estuvimos mirando las tables y desde el mostrador gritándonos que solo era para ordenar si pagábamos en tarjeta…. Y yo yaaa tranquilo, que maneras son esas, porque no me acuerdo el nombre porque si no lo ponía..no sirven para darle la cara al cliente.
2. La comida me gustó mucho la verdad es que deliciosa, 😋
3. El servicio lo mismo
4 amén
Thank you for your feedback! At this time, we’re only able to provide support in English. If we can help with a recent visit, please email our team at share@shakeshack.com so we can follow up.
Pat Sch
2024.10.17
YC
2024.10.17
不錯吃。
Pablo M
2024.10.10
Zusepe Zidda
2024.10.10
Sahil Bhola
2024.10.06
Have heard so much about the Cheese Feies but they were not that great. Burger and Shake is average.
We're sorry to hear that your experience didn't meet your expectations. We strive to provide quality food that creates value for our guests. Please email us at share@shakeshack.com with a copy of your review and receipt so we can further assist.
Luperny
2024.10.05
Busy Place , Just 1 restroom Working, long line for …. 198 capacity 1 restroom
We apologize for the inconvenience you experienced during your visit. We understand that waiting can be frustrating and we're always working to improve our guest experience. For further assistance, please email us at share@shakeshack.com and include the details of your visit.
Dani B.
2024.10.05