Shergroup

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Shergroup Reviews

GOOD rating
4.4
166 reviews Verified
Shergroup
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Reviews ( 164 ) 4.4

Sidney Andrelino
Sidney Andrelino
2024.08.01
After nearly two years of battling with a garage where I took my van for repairs, and it got stolen, I finally got my money back thanks to Shergroup. A special thanks to Jackie Morgan for providing excellent service. I will definitely recommend Shergroup - I believe they are the best in the business.
Reply from Shergroup 2024.08.02
Thank you very much Sidney. This is exactly the type of case we like to take on and solve. So many people are stuck on how to enforce the county court judgments they have won. We like to take these cases on and turn the judgment into cash. We can't promise a positive result everytime - but we can promise you a friendly and helpful service - with a process to give you the best chance to get paid. So thank you for your generous review - and we appreciate you sharing this on our Google My Business page. TEAM Shergroup
God is Watching
God is Watching
2024.07.31
FRAUDSTERS WHO WORK WITH SHEERGROUP CAR HIRE WHO DO FALSE CASH FOR CRASH CLAIMS THEN PUT DEBT ON THEIR OWN CUSTOMERS ..DODGY COMPANY NEEDS INVESTIGATING BY NCA AND FSA
Reply from Shergroup 2024.08.02
We read your review - but for your information we don't offer a car hire service. What we do is enforce any judgment a person has against a Judgment Debtor who has been ordered to pay the amount of the Court's judgment. We can only enforce judgments which have been passed through the High Court or County Court system and been checked against the Court's own file. We trust this explains our position in the enforcement process. TEAM Shergroup
Sarah Patrick
Sarah Patrick
2024.07.06
Thank goodness for Shergroup. They are life savers. Such a traumatic event was handled with huge kindness, consideration and professional immediate support. Massive thank yous especially to Donna an angel and Scott who " leave it with me" both provided immediate fast support and professional guidance in a very stressful situation. I'm a private landlord who had the unfortunate horrendous task of having to remove an abusive, scary hugely knowledgeable, argumentative tenant who knew how to play the system to his advantage.and wouldn't take No for an answer. At the first eviction he called out demonstrators and the police to stop it, with a breathing space, This is after two years, 7 court hearings, one tribunal hearing to get to the order for possession and a high court bailiff eviction. With the law currently very much weighted against landlords, none of the process could go wrong or be misinterpreted to his advantage. The behaviour of the bailiffs was and needed to be exemplary. For the second eviction, two knowledgeable, well experienced enforcement agents went in to the property with the locksmith. The place was full of human urine, mice flies maggots biohazards and heaped high with stuff.They were careful to collect lots of photographic evidence, even thoughtfully showing me photos to reduce the shock of entering. After securing the property they talked through my options of keeping the now vacant property secure and didn't leave site or me alone until everything was arranged and in place.. They were mindful to advise a cost effective system in this case, screened windows 24/7 one man with dog security. When the tenant later appeared calling in the police of a jumped up charge of abusive behaviour accusations, Shergroup (Donna) answered a direct emergency phone line asap emailed swifty across eviction documents on site to the police and handled the situation. I am so grateful to Shergroup for their understanding and compassion and would highly recommend them.
Reply from Shergroup 2024.07.12
Hello Sarah. Thank you for your incredibly generous review. We are so pleased this entire episode has come to an end for you. It must have been very stressful. If we were able to help that’s what we like to be able to do. Thank you the recognition of our colleagues. Onwards and upwards Sarah. Take it easy. TEAM Shergroup
Adewale Ogun
Adewale Ogun
2024.07.02
The bailiffs instructed by Shergroup, were faced with an unexpected difficult situation at the property created by the resident and a group of "supporters" but the bailiffs dealt with it professionally and got the eviction done in good time. It was a job well done. Thanks, Shergroup. Ade - Partners for Improvement in Islington
Reply from Shergroup 2024.03.27
Thank you Adewale for this positive review and we are pleased that things went well for you and your organisation. If you ever need anything else from us please let us know. We are all about learning from our community and improving all our processes so we give our clients a tip-top service. Thanks for sharing your feedback. TEAM Shergroup
Raziya Dadabhoy
Raziya Dadabhoy
2024.06.04
I have worked at Shergroup for over 20 years and I absolutely love my job. Thank you to Claire & the Team for all your support xx
Reply from Shergroup 2023.09.29
Awww Raz - you're a star - you work so hard every day to take care of queries and new instructions from our ever growing community. As far as humanly possible you and the rest of the TEAM work to answer whatever is on your desks. Sometimes it's not easy to placate an upset client who can't get back what they think they are due - but you calmly take them through their options and you are so polite. I have had the privilege of working with you for all those 20+ years and have seen you move up the ladder. You along with your colleagues are the bedrock of how we have been able to build the Shergroup brand and I thank you most sincerely for all your efforts. Claire
Alexander Rea
Alexander Rea
2024.05.10
What a bad company, six months telling me the court was delaying the order when they had not even applied for it. Numerous phone calls and emails to get a copy of the warrant, which they ignored. It all took so long that the debtor moved away and sold his vehicles so the bailiffs could not recover anything, then they said the debtor had no bank account or social media when they had both. This company is a complete waste of time and money. Then, nine months later, I get a call saying, "Did I make an enquiry on their website? This company is so bad do not use them, the reviews can't be real as the customer service does not exist.
Reply from Shergroup 2024.08.02
We are sorry you felt you had to post this review - as we cannot find your case on our database. If you wish to send us any reference allocated to your case we will be happy to check our file and ensure everything is in order. We have tried to find you on our database but without success. TEAM Shergroup
a naz
a naz
2024.05.04
Spoke with Donna about enforcing court order by instructing bailiff's to evict tenant - but it transpired I didn’t have the permission from the high court!!!! Donna could have easily made silly money from me to get the permission - but her honesty and transparency showed she had integrity. Donna advised me of the most cost effective way to get the permission and instruct bailiffs. That says enough about Donna and the company. I would highly recommend picking up the phone to these guys. Thank you Donna you are an asset to the company.
Reply from Shergroup 2024.05.04
Thank you for this review - and it is in Shergroup's DNA as a company to be fair with customers to ensure they receive the right solution for their situation. Donna guided you with care and we were pleased to see she received the recognition for this. We do hear of horror stories with companies charging outrageous fees to take business on. As you can see from our website nearly all our pricing is published and we stick to the price we have stated. If we can help you or anyone you know in the future then just reach out to Donna or one of our colleagues. And thank you for taking the time to acknowledge Donna's customer service - which is very much appreciated. TEAM Shergroup
Patrick Hosford
Patrick Hosford
2024.05.02
Highly recommended.Would use Shergroup again.
Reply from Shergroup 2024.05.04
Great - that's the best sort of review - with 5 STARS it seems you received a good service for us and would use us again. We can't ask for more than that and we are glad using our team got you the right outcome. Thank you for taking the time to give us a review - which is very much appreciated. TEAM Shergroup
Alan kurdi
Alan kurdi
2024.04.14
They care about their fee , not recovering your money
Reply from Shergroup 2024.04.23
We always check our reviews against the experience of our stakeholders and unfortunately Mr Kurdi we cannot find your name as listed in any of our business solutions. This would seem to suggest that your review is not about our service, but about what we do, and in our humble view this is not the place to make that kind of statement. Every week in Shergroup we meet as a TEAM to review the cases that our community has entrusted with us to action on their behalf. We discuss any roadblocks, customer concerns, and celebrate successes - of which there are many. Today your review was sent to our Complaints Team to do a deep dive on our databases to check for connection to Shergroup and we could not find any such connection. We have therefore reported this review to Google and asked for it to be removed. We cannot help on matters we have not been involved with. If you need support or advice on any situation you are facing we may be able to point you in the right direction and for that we ask that you email us at legal@shergroup.com and we will see what we can do. Take care of yourself. TEAM Shergroup
Hue Vincent
Hue Vincent
2024.04.09
Congratulations Shergroup to having Jackie Morgan working for your company. The fast action and exceptional service provided by Jackie regarding the high court writ was so impressive and professional, and she is one of the best to provide such services to the clients. Since she took over my case, she has always updated and communicated frequently via email and telephone to ensuring the smooth progress. I would like to take the opportunity say thank you again to Jackie and her team for the service and support with their expertise experience. So I give them 5 star, congratulations again Shergroup!
Reply from Shergroup 2024.04.10
Dear Hue - Thank you very much for this generous review which is very much appreciated by Jackie and by our entire TEAM. We always remember that court users such as yourself have a choice when it comes to choosing a High Court Enforcement Officer, and so we do our utmost to give you the most efficient and friendliest of services. When you use our team you are connecting with professionals with over 150 years of combined experience in the field of High Court enforcement solutions. Jackie has been with us for over 40 years in length of service and she still comes to her desk every day looking forward to serving our community. We are so glad she and the rest of Shergroup was able to be of service to you and we appreciate your 5 STARS. Great to count you as part of our community. TEAM Shergroup
Stephen Rose
Stephen Rose
2024.03.15
We've partnered with Shegroup for a number of years and value their support across our referral network. They work hard within a very difficult industry to get great results for their clients. I'd always recommend their High Court Enforcement services to clients/contacts, as an industry leader.
Reply from Shergroup 2024.03.27
Thank you Steve for your very generous review and for the support we receive from the ESCALATE team. Your service is a great benefit to our client community as it allows them to fund commercial litigation and debt recovery which they may otherwise write off. We appreciate you as a partner and we are pleased you see the value in our High Court Enforcement service. We never forget that firms such as your own have a choice of provider and we always want to be the team that you choose for our ethics, and our customer service. Great to be working with you! TEAM Shergroup
Martin Anderson
Martin Anderson
2024.03.08
Excellent and swift service. Very pleased with the result.
Reply from Shergroup 2024.03.27
Very good of you to publish this review Martin - and if you are pleased with the service then that's exactly what we want to hear. Our team works to push court paperwork out from a system which is not always easy to navigate and by hook or by crook we get there. Knowing that we have provided you with an excellent and swift service makes our day so thank you. TEAM Shergroup
Meredith Alvarez
Meredith Alvarez
2024.03.07
We hired Shergroup security to make sure our students stayed in their rooms at the hotel for our senior trip to Orlando. Officer Raymond came promptly and was super helpful and polite. Could not recommend this company enough.
Reply from Shergroup 2024.03.19
Hello Meredith - Thank you so much for your 5 STAR review of our security officer - Officer Raymond. We take the safety of students on these special trips to Walt Disney World very seriously and we only want the best for their, the teaching and support teams, and their parents. We appreciate the repeat business from your school year on year and we look forward to being of service in the future. TEAM Shergroup
Hau Wah Lee
Hau Wah Lee
2024.03.01
I would like to express my sincere appreciation for the swift action and exceptional service provided by Jackie Morgan and her team regarding the high court writ. Your efficient coordination and clear communication have been instrumental in ensuring a smooth process. Thank you Shergroup again for their top-notch service and support. It is a relief to work with professionals who handle such matters with both speed and care.
Reply from Shergroup 2024.03.01
Hello There - and thank you very much for your generous 5 STAR REVIEW which Jackie was absolutely thrilled about. It is always a pleasure to help people through the process of moving their possession order to the High Court for enforcement as we know we will be able to give you back possession on the day we confirm and at a fixed price. We will also manage the court system for you so there is no need to wait on the phone for someone to pick up. Our process has been honed over many years and Jackie and the rest of her colleagues are experts are getting things done. You are in good hands and we will look after your business. Thank you for your instruction. We never forget our customers have a choice! TEAM Shergroup
Bishnu Dey
Bishnu Dey
2024.02.13
Thanks to Shergroup my cousin was able to recover a debt money for which he completely lost hope of recovery. Jackie and her team were professional, polite, informative, and knowledgeable in debt recovery. Very happy with the service.
Reply from Shergroup 2024.02.13
Thanks very much for sharing your family's experience which is very much appreciated. It is no surprise to us that Jackie helped your cousin with his situation. Over the years Jackie has helped big companies, small companies and people who don't have a solicitor, to be able to get back their money or property from the court system. This is the heritage of Shergroup - coming from our history as Sheriffs - but now we like to think of ourselves more as "The Robin Hoods" of what we do. So please spread the word on how we help people - and thanks for sharing your cousin's experience. TEAM Shergroup
June Marenghi
June Marenghi
2024.02.13
100% I would use Shergroup Enforcement again.
Reply from Shergroup 2024.02.13
Thanks for your endorsement June - much appreciated! TEAM Shergroup
Fiju
2024.02.02 2024.02.02 | Australia
Total waste of time and money . Very very poor service Such a BAD experience. It was absolute waste of Time and money . They couldn’t even get a penny from my debtor even after a year . I would never recommend them unless you want waste your time and money .
Calibre Hiring
Calibre Hiring
2024.01.19
Massive spammers. I keep getting emails from them even though I have never opted to receive ever any mail from them and worse still I have on receipt of their emails unsubscribed yet I continue to get emails. Emailed the CEO of the business in this regard but the email has fallen on deaf ears. Reported them to ICO also. Massive spammers
Reply from Shergroup 2024.01.30
We will check our records and ensure our "unsubscribe" process has worked to remove you from our database. This is a daily process in our system but we will check to ensure in your case it is has worked correctly. Thank you for letting us know your position. TEAM Shergroup
Jamal Shahein
2024.01.13 2024.01.13 | United Kingdom
Worst company i have ever dealt with AVOID far better companies out there to use. Terrible service. Spoke with Donna Murphy originally back in December 2022 14 months ago. Sent numerous emails but kept getting ignored. Called her multiple times getting getting unanswered. Gave up even bothering. Received a report two days ago and responded with the debtors address. Asked for acknowledgement they had received my email but as per normal radio silence. I will never use this company again absolutely terrible customer service.
Georgina Sookias
Georgina Sookias
2023.12.17
Fantastic service. Very professional and had the problem sorted very quickly. Highly recommend.
Reply from Shergroup 2023.12.28
Hello Georgina and thank you for your 5 STAR Review which is very much appreciated by everyone on the Shergroup TEAM. Wishing you all the best for a successful 2024! TEAM Shergroup