Center For Occupational & Environmental Medicine (COEM) Reviews

Thank you for acknowledging the great care and professionalism of Dr. Weirs. The staff enjoy their interactions with you and we look forward to continuing to provide for your healthcare needs.

Hello Veronica. Dr. Elliott prepares extensively for each and every appointment and it shows. He takes pride in getting to know his patients and really caring for their needs, which includes listening well and making sure the patients themselves are comfortable and follow well what is being suggested. You are a delight as a patient and we are so appreciative that you have allowed us to care for you all of these years.

Hello Brenda. Thank you so much for appreciating us and especially the work of the staff in addition to Dr. Elliott. We work hard as a partner with our patients to help them reach their health goals. It is all the easier when we have patients who are confident in us and comfortable with our approach. It is us who are grateful for the opportunity to work with you!

Hello Katie. Thank you for sharing your kind words about Dr. Elliott in particular and the practice in general. It is our honor to serve your healthcare needs.

Thank you for your vote of confidence in Dr. Weirs and COEM Akelajo. It has been a pleasure to have you be a part of our practice!

Hello Rosanne. We are so glad you have had a wonderful experience with COEM in general and Dr. Elliott in particular. He loves his patients and truly wants them to succeed on their healthcare journey. We are very pleased you are seeing results and we are here to help.

Thank you Susan for recognizing COEM with a 5-star rating. We appreciate being able to earn your trust and confidence.

Hello Kerri. We are so happy that you connected with Dr. Elliott and had a great experience. It is our pleasure to serve you.

Hello Ms. Middendorf. Thank you for the kind words about Dr. Elliott and the staff! We agree that Dr. Elliott is a one of a kind physician who really cares and is extremely thorough. We look forward to continuing to serve your healthcare needs.

Hello Ms. Walker. It is truly our pleasure to be able to take care of your healthcare needs. We appreciate your patronage and for the many years you have been a part of our practice. Wishing you continued health!

Thank you for letting us serve your healthcare needs. We have let Dr. Elliott know your feedback. He prides himself of extensive preperation for appointments and for his care and compassion for patients.

Thank you Jacob. We are delighted you have had a great experience at COEM and with Dr. Elliott specifically. We think he is pretty amazing too!

Hello Kindall. We are so honored to have you and your family as patients. It is a great responsibility to take care of one person but when three people from one family trust us to care for them it is humbling. You are trully a partner in this healthcare journey and it is always a pleasure to see you and the family at various appointments. We certainly look forward to continuing to work with you. Your daughter especially lights up the whole office with her smile when she comes here. It has been a long journey for you and we always appreciate your feedback. COEM strives to provide the highest quality care we can at an affordable price. You certainly have had your share of investing in your health and that of your family. Not all practices are equal and while we may not be perfect we do try very hard to ensure every one of our patients has a pleasant experience overall and feels the caring, competency, and compassion that has made us successful for close to 50 years. We look forward to seeing you and the family in the office soon.

Ms. Carlson while we appreciate you writing a review your comments are absolutely false. You were last seen at COEM in 2014! We have not accepted insurance assignment for over 30 years. We opted out of medicare over 20 years ago. Nothing about your review is accurate to the information we have on file. Not the amount spent, the timeframe you suggest, or your experience. IF you chose to file with your insurance and/or medicare and were told by your insurance company something untruthful we have no control over that. WE DO NOT FILE AND WE DO NOT ACCEPT ANY CHECKS FROM INSURANCE EVEN IF A PATIENT FILES.
We are certainly sorry you were not happy with your experience but if a family member was a patient and referred you clearly they felt we had something positive to contribute towards your health. We have been in business almost 50 years now. We can't please everyone but we pride ourselves on the many thousands of happy patients. We encourage anyone seeing these reviews to also read what others are saying. Almost all are 5 stars.

Thanks Adria for entrusting COEM to care for your health.

Thank you Angela for appreciating Drs. Elliott and Weirs and the team at COEM. We work hard to ensure our patients receive the maximum health outcomes and great value for the money they invest in their healthcare. It is always a pleasure to work with patients who are invested in themselves and appreciate the side by side relationship with their providers.

Good afternoon Mr. Vazquez. In response to your very inaccurate and inappropriate review we would like to set the record straight. You had an appointment in early October with Dr. Weirs. You conducted this appointment via zoom and we have proof that the zoom call was 63 minutes in length. Further we have an internal progress note showing similar times to support that you had your complete appointment. You not only discussed your own health but that of your wife and even your dog! Certainly that would not be possible in a two-minute appointment now would it? We have spoken to Dr. Weirs and he clarified that you were told to send your lab test results for review and a follow up appointment. At no time did he indicate it would be free. You are a working professional so you should appreciate that no one is going to provide services for free. When you called in and were told this and were unhappy it was decided to offer you a 30 minute appointment as requested but only charge you for the cost of a 15-minute appointment. Instead of being greatful for this when you were not due anything, you cursed out the employee, Meg, whom you spoke, to and told her many nasty things. So much show that after your disturbing call she came in to report this to her manager in tears and shaking as she explained that in all of her professional career no one had EVER spoken to her the way you did. We are sorry if you do not like to pay for services when they are rendered but no doctor's office is going to see you for free. It is absurd for you to expect otherwise. It is also very interesting that almost two months went by from the time of your initial appointment until you requested a follow up and at no time prior did you complain of having had an appointment shorter than the time promised when you paid for the initial appointment. We are fee for service. All fees are discussed upfront and all patients are made aware of exactly what they are responsible for. At no time did anyone lie to you or try to coerce you to pay for something you did not ask for. It is shameful how you have lied in your post. We know the truth and we can back it up with multiple forms of proof including a very lengthy progress note and evidence from Zoom directly. We suggest you take down this slanderous post and find another outlet for your anger. Good luck to you in your search for improved health. We can no longer assist you in anyway based on your behavior.

Thank you Pam for your kind words and for allowing us to partner with you in your healthcare journey!

Hello Mr. Leonard. Thank you for reaching out to share your experience with us. After reviewing your most recent interactions with the office it would seem that despiste quite a few emails and discussions back and forth did not clear up all of your questions. We would certainly appreciate the opportunity to speak to you further in detail about each of your points. We have been serving patients as you know since 1978 and like yourself many of them come and go, seeking us out as new health needs arise. Nothing has changed in the way we work with patients. You are a very thorough person and we appreciate that you advocate for yourself. If only most patients did this it would benefit everyone. Sometimes it is difficult to completely address all concerns in multiple emails without the benefit of an actual appointment. We think going forward your needs would be better served through an appointment rather than multiple emails with detailed questions. As to your order from testing as you know there is a process of testing, report of delays from testing, review by the doctor and the lab, emails back to confirm any antigen order, and then the actual creation of the order. We are extremely busy this time of year with kids just going back to school and people getting back into work after summer vacations. We generally request 7-10 business days at a minimum to make all orders. As you know they are custom made.

Please feel free to reach out to the office at your convenience and ask for Jylissa, the Office Manager. She will be happy to discuss this further. We certainly don't want to let you down and we hope to regain your confidence going forward.

COEM