Center For Occupational & Environmental Medicine (COEM) Reviews

Good afternoon Mr. Vazquez. In response to your very inaccurate and inappropriate review we would like to set the record straight. You had an appointment in early October with Dr. Weirs. You conducted this appointment via zoom and we have proof that the zoom call was 63 minutes in length. Further we have an internal progress note showing similar times to support that you had your complete appointment. You not only discussed your own health but that of your wife and even your dog! Certainly that would not be possible in a two-minute appointment now would it? We have spoken to Dr. Weirs and he clarified that you were told to send your lab test results for review and a follow up appointment. At no time did he indicate it would be free. You are a working professional so you should appreciate that no one is going to provide services for free. When you called in and were told this and were unhappy it was decided to offer you a 30 minute appointment as requested but only charge you for the cost of a 15-minute appointment. Instead of being greatful for this when you were not due anything, you cursed out the employee, Meg, whom you spoke, to and told her many nasty things. So much show that after your disturbing call she came in to report this to her manager in tears and shaking as she explained that in all of her professional career no one had EVER spoken to her the way you did. We are sorry if you do not like to pay for services when they are rendered but no doctor's office is going to see you for free. It is absurd for you to expect otherwise. It is also very interesting that almost two months went by from the time of your initial appointment until you requested a follow up and at no time prior did you complain of having had an appointment shorter than the time promised when you paid for the initial appointment. We are fee for service. All fees are discussed upfront and all patients are made aware of exactly what they are responsible for. At no time did anyone lie to you or try to coerce you to pay for something you did not ask for. It is shameful how you have lied in your post. We know the truth and we can back it up with multiple forms of proof including a very lengthy progress note and evidence from Zoom directly. We suggest you take down this slanderous post and find another outlet for your anger. Good luck to you in your search for improved health. We can no longer assist you in anyway based on your behavior.

Thank you Pam for your kind words and for allowing us to partner with you in your healthcare journey!

Hello Kerri. We are so happy that you connected with Dr. Elliott and had a great experience. It is our pleasure to serve you.

Hello Mr. Leonard. Thank you for reaching out to share your experience with us. After reviewing your most recent interactions with the office it would seem that despiste quite a few emails and discussions back and forth did not clear up all of your questions. We would certainly appreciate the opportunity to speak to you further in detail about each of your points. We have been serving patients as you know since 1978 and like yourself many of them come and go, seeking us out as new health needs arise. Nothing has changed in the way we work with patients. You are a very thorough person and we appreciate that you advocate for yourself. If only most patients did this it would benefit everyone. Sometimes it is difficult to completely address all concerns in multiple emails without the benefit of an actual appointment. We think going forward your needs would be better served through an appointment rather than multiple emails with detailed questions. As to your order from testing as you know there is a process of testing, report of delays from testing, review by the doctor and the lab, emails back to confirm any antigen order, and then the actual creation of the order. We are extremely busy this time of year with kids just going back to school and people getting back into work after summer vacations. We generally request 7-10 business days at a minimum to make all orders. As you know they are custom made. Please feel free to reach out to the office at your convenience and ask for Jylissa, the Office Manager. She will be happy to discuss this further. We certainly don't want to let you down and we hope to regain your confidence going forward. COEM

Hi Melissa, Thanks for the five stars!

Thank you Sue for giving us the opportunity to care for your healthcare needs.

Thanks Marci for reaching out. Stay safe and one again many thanks for your long term patronage. We look forward to serving your healthcare needs.

Hi Lloyd, Thanks for the five stars!

Hi Tweet, Thanks for the five stars!