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Reviews ( 213 )
Mark Toth
2024.12.24
Fantastic assortment of Persian and Turkish rugs. Amazing cleaning service as well. It’s like my pup never had an accident. Thank you Matt and team!
David Ford
2024.12.21
Great quality of rugs and the service was amazing and very personal. Really great family to do business with.
David Tang
2024.12.16
Absolutely incredible collection of rugs. Huge variety. Very knowledgeable.
Charles Malley
2024.12.13
John Newbanks
2024.12.12
Nice quality, excellent service.
Zinnspire
2024.12.05
A great place to check it out … they are super pleasant to work with!
Ann Harkins
2024.11.27
This is the second time I've done business with Bob's Oriental. I can't recommend them highly enough and will surely be a customer again.
Hey Ann! Thank you for choosing us again—it’s always a pleasure to assist you. Your high recommendation means a lot, and we’re grateful for your loyalty. We look forward to working with you again in the future!
Heidi Wales
2024.11.27
This is our second time using Shop Oriental Rugs, and their service is outstanding - 5 star plus service! Our oriental rugs are always cleaned and treated with the highest standard of care. This is the only company we trust to care for or oriental rugs! Personal service and delivery! Thank you John & Son!
Hi Heidi! Thank you for trusting us with your rugs once again. It’s truly rewarding to hear that our team consistently meets your expectations and handles your oriental rugs with the care they deserve. Providing personal service and delivery is just one way we aim to make your experience seamless. We’ll be sure to share your appreciation with John and his son. If you ever need anything else, we’re always here to help!
Brittney Santiago
2024.11.27
They have great quality rugs
Hi Brittney, Thank you for your kind words. We’re glad you’re impressed with the quality of our rugs. If you ever need assistance or have any questions, feel free to reach out!
Carol Kerr
2024.11.25
Nice service. Easy to deal with
Hey Carol, Thank you for your feedback. We’re glad to hear you found our service straightforward and easy to work with. If there’s anything else you need, don’t hesitate to reach out!
Nina Mccaig
2024.11.23
I reached out to John about getting two living room rugs cleaned, Matt and his son did pickup and drop off. They made communication extremely easy, sent multiple updates through out the cleaning process, and were promptly on time! For reference, we have a pet and had not had our rugs professionally cleaned in 4 years. Both rugs came back absolutely spectacular! They looked brand new. We were so happy with the service we asked if they could try and salvage our dining room rug that I thought was destroyed from some pet accidents and a self cleaning gone wrong. To no avail they got the job done and made that rug look brand new as well! They’ve even started helping us get a custom sized rug for our bonus room that has an awkward alcove our couch slides into! Overall amazing communication and professionalism. Highly suggest and we will definitely be working with them in the future!
Thank you so much for sharing your experience with us Nina! I’m so glad Matt and his son were able to make the whole process easy for you and that your rugs turned out so beautifully. Bringing life back to rugs that hadn’t been cleaned in a while—or ones you thought were beyond saving—is exactly why we love what we do.
The fact that we could also help with a custom rug for your bonus room is the icing on the cake! It means the world to us that you’d recommend our services, and we’re here anytime you need us again. Thanks for trusting us with your rugs!
Donald Beebe
2024.11.19
Amazing service! Trustworthy, reliable, friendly and very knowledgeable. Thank you so much for helping me to maintain my oriental
rugs.
Hi Donald, Thank you for your thoughtful review. We’re delighted to hear that you found our service trustworthy, reliable, and knowledgeable. It’s always a privilege to help care for your oriental rugs and ensure they stay in great condition. If you ever need anything else, don’t hesitate to reach out—we’re here to help!
Jeff Winegar
2024.11.16
Awesome people, great service!!!
Hi there! We truly appreciate your feedback. It’s wonderful to know you had such a positive experience. Thank you so much for your support—we’re always here to help with anything you need!
Thank you!
Amanda Lantzy
2024.11.14
Great service! Very helpful and will bring the rugs to you to try in your home!
Hey Amanda! Thank you so very much for your kind words. We’re so happy you had a great experience with us. Your support means a lot, and we’re always here if you need anything in the future!
Thank you once again!!
Eric Norman
2024.11.12
Had an excellent experience and they were very knowledge and friendly. Highly recommend!
Hi Eric! Thank you for sharing your experience. We’re so pleased to hear that our team’s knowledge and friendliness made a positive impression. Your recommendation means a lot to us, and we’re here whenever you need assistance in the future!
Thank you!
Mary McCaffery
2024.10.13
Wonderful people! They’ve cleaned and repaired all our older rugs. They also helped us find the perfect rug for our new place. They bought several different kinds to our house to try and let us keep a couple for a few days to see how they looked in different light conditions. We recommend this company very highly.
Thank you so much for your thoughtful review! It warms our hearts to know that you enjoyed our cleaning and repair services and found the perfect rug for your new place. We love bringing a selection right to your home in Charlotte, so you can truly see how they fit in your space. Your recommendation is invaluable to us, and we’re always here to help with any of your rug needs. We appreciate your support!
9***p
2024.07.09
Verified
An honest and fair eBay seller, recommended.
Thank you for your feedback! We hope we can serve you in the future again!
Bobbie Beautiful
2024.05.01
Bob’s Oriental Rugs is the best in the business. They have cleaned and repaired my collection of antique rugs for several years. Their repairs are perfection and their cleaning second to none. I have also had the pleasure of buying four vintage and antique rugs from them. The buying process is fun. They bring a number of options that fit the space. They move furniture effortlessly and then make their artful presentation in the room for which the rugs are intended. It’s very comfortable having their team in our home. My husband and I look forward to adding to our collection with more rugs from Bob’s Oriental Rugs.
Thank you so much for your glowing review! It’s always a pleasure to care for your exquisite collection of antique rugs. We are thrilled that you appreciate the quality of our repairs and cleaning services. It's wonderful to hear that you've enjoyed the buying process and the personal touch we strive to provide. We look forward to continuing to assist you and your husband in enhancing your collection with more beautiful rugs from our selection. Thank you for being such a valued part of the Bob’s Oriental Rugs family!
Stephen Rich
2024.04.07
Recently, I was on the lookout for an oriental rug to add a cozy vibe to my living room. I stumbled upon Shop Oriental Rugs and decided to give them a shot. Honestly, I was a bit skeptical at first, but their service blew me away. They offered to bring a selection of rugs to my place, which was super convenient. I got to see how each rug looked in my space without having to imagine it. After a bit of deliberation, I found the perfect rug. The payment process was smooth, and now, my living room feels exactly how I wanted it to. Really grateful for the hassle-free experience!
Thank you so much for your review! We're thrilled to hear that you had a great experience with us and that the rug you chose adds the cozy vibe you were looking for in your living room. We pride ourselves on making the selection process as convenient and enjoyable as possible, and we're glad that our service met your expectations. Enjoy your new rug, and we look forward to assisting you again in the future!
m***e
2023.11.12
Verified
Great seller!
Thank you so much!