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Reviews ( 916 )
Mario
2024.11.20
Very helpful, patient and professional. Job well done Ali. Taps replaced. The water is now flowing. Price was reasonable. Thanks
Thank you, Mario, for your kind words and feedback; we're glad to hear that Ali provided you with helpful service and that everything is flowing smoothly now.
Good Light
2024.11.20
I have been using SilverWater Plumbing for many years.
The plumbing job done by Mehdane the plumber is always amazing. The service provided by them is great. Thank you Silver Water Plumbing.
Thank you, Good, for your kind words and for being a loyal customer; we're glad to hear Mehdane always provides amazing service!
mara
2024.11.20
Thank you so much, Mara, for your fantastic 5-star rating; we truly appreciate your support!
Tim Davis
2024.11.15
Mehand who attended the job is highly recommended- turned up on time, very courteous and efficient, explained all the work very well, finished quickly
Thank you, Tim, for your wonderful feedback about Medhane's service; we appreciate your recommendation and are glad to hear you had a positive experience.
christopher nguyen
2024.11.15
Jacob was very good and friendly. He is highly recommended.
However the set price for emergency repairs from Silver Water Plumbing is a bit high in comparison.
The discount of $60 on Silver Water Plumbing’s promotion magnet does not apply for Seniors and it should state so (as Seniors already have 10% discount).
Thank you, christopher, for your feedback about Jacob's service; we appreciate your recommendation and will take your comments on pricing and promotions into consideration.
Arzoo Rahi
2024.11.15
Ryan was really great. He arrived promptly, assessed the issue quickly, and provided a clear explanation of the repairs needed. Great work. I highly recommend him for any plumbing needs.
Thank you, Arzoo, for your wonderful feedback! We're glad Ryan could assist you effectively and provide such clarity on the repairs needed. Your recommendation means a lot to us!
Grant Goodhue
2024.11.12
I had Ryan out to fix a leaking hot water tap, which I had unsuccessfully tried to fix using inferior products. He was very professional and I would use this company again.
Thank you, Grant, for your kind words and for recognising Ryan's professionalism; we're glad to hear you're satisfied and look forward to assisting you again.
Craig Osborne
2024.11.07
Always Friendly and Efficient
Thank you, Craig! We appreciate your kind words about our friendly and efficient service. Your support means a lot to us!
Chris McCann
2024.11.06
Ryan from Silverwater Plumbing provided a professional service in disconnecting the pipes and keeping me updated about the problem and how to fix it. Thanks Ryan
Thank you so much for this awesome review Chris. We are glad to hear that you are happy with our professional team and plumbing service. Your feedback means a lot to all of us here at Silverwater Plumbing. If you need anything further please don't hesitate to give us a call anytime. :)
Badri Gomadam
2024.11.06
Job completed professionally to my satisfaction. The tradesman was very polite and explained clearly about what was being done to fix the issue.
Thank you, Badri, for your wonderful feedback; we're glad to hear that our tradesman provided you with clear explanations and completed the job to your satisfaction.
Saleen Lung
2024.11.05
I found Ali from Silver Water Plumbing to be friendly and helpful. He provided excellent service and presented me with various options and quotes to help me decide on the most economical way to resolve the tasks at hand. Thank you.
Thank you, Saleen, for your wonderful feedback! We're glad Ali could assist you and provide the service you needed. Your satisfaction is our priority!
Stanford Rumbel
2024.11.05
The job was carried out in a most professional manner. The electrician was pleasant and helpful and cleaned up after the project was completed. I am a very satisfied customer.
Thank you, Stanford, for your kind words about our electrician's professionalism and helpfulness; we're glad to hear you're a satisfied customer!
Greta Binsch
2024.11.04
Highly recommend! Customer service and quality of the work is fantastic! We will definitely recommend Silver Water Plumbing to our friends and family.
Thank you, Greta! We truly appreciate your kind words and are delighted to hear you were happy with our service. Your recommendations mean the world to us!
Wee King Soh
2024.11.03
Thank you, Wee, for your fantastic 5-star rating; we genuinely appreciate your support!
Zoe Silverwood
2024.11.02
Super prompt response and very quick fix of a problem we needed resolved asap. Ryan was super friendly and checked out a few issues we had around the house - would definitely use again.
Thank you, Zoe, for your wonderful feedback! We’re glad to hear that Ryan was friendly and helpful in resolving your issues quickly. We look forward to assisting you again in the future!
Paul Percival
2024.11.01
I have had to have major works carried out to my sewer lines. The works were undertaken in a very professional way. The team members arrived on site at the time agreed to and in addition I received a message just prior to their arrival. All works undertaken were in accordance with the relevant quoted price and despite the complexity of one job and clearly the additional time required to complete it, no additional monies were sought.
I was consulted as each job progressed and advised of progress.I felt that I was part of the team,.
Thank you, Paul, for your wonderful feedback; it's great to hear that you felt informed and involved throughout the process, and we appreciate your recognition of the team's professionalism :)
Stephen Madeisky
2024.10.29
Great team, professional, knew what they were doing and delivered an excellent job. Relived our system and the bad toilet smell has stopped. Thanks Silverwater Plumbing. Very Happy customer.
Thank you, Stephen, for your wonderful feedback; we're glad our team could help resolve the issue and that you're a very happy customer!
Beau Vella
2024.10.29
They keep putting advertising material in my clearly marked ‘no advertising material’ letter box.
Beau, I completely understand how frustrating it must be to receive advertising material despite your clear request to avoid it. We use a third-party delivery company, and I will personally remind them to ensure that our marketing material is not included in "NO Junk Mail" areas. We genuinely appreciate your feedback and want to ensure that your concerns are fully addressed. Please feel free to reach out to us via text or call if you need any further assistance or have additional questions.
Gang Ren
2024.10.28
I've worked with Tasman and Silver Water Plumbing several times. Tasman has always been professional and dedicated in every job he's assigned for. He goes above and beyond and I'm more than satisfied for all the work he's performed. Tasman is the best plumber I've worked with.
A huge thanks to Tasman and Johnny's work today in helping me resolve my plumbing issues. I look forward to working with Silver Water Plumbing in future.
Thank you team!
Thank you, Gang, for your wonderful feedback and for recognising Tasman and Johnny's hard work; we appreciate your support and look forward to assisting you again in the future!
Jasmine Camilleri
2024.10.28
We were lucky as a technician was able to visit within a few hours of calling the business. Technician was very friendly, explained the issue and presented options. We just had our carpet steam cleaned and I really appreciated that they wore shoe covers that I gave them.
Thank you, Jasmine, for your wonderful feedback! We're delighted to hear that our technician was friendly and helpful, and we appreciate your thoughtfulness in providing shoe covers for them. Your satisfaction means a lot to us!