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Reviews ( 166 )
Derevo 123
2024.11.05
Worst company i ever used, don't recommend to use
Scam. Received an email offering to delete bad reviews exactly at the same time.
We do not strive to have a perfect 5 star rating. We stive to constantly improve our services and create a good connection with our clients based on their true feedback, no matter if they express their opinion online or privately with our team.
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Arjav Shah
2024.10.16
Amazing professional and really pleasant to work with!! They even came back months later and assisted with getting the doors fixed even though a separate company had made the mistake.
Thank you for your feedback Arjav. I am glad we could help with your pantry doors. We hope you still love your laminate floors!
p olsen
2024.09.18
Great experience from start to finish. Sarah is very friendly and knowledgeable same with Igor and John who came to the house to measure and price it out. But John the installer was an animal had to stop him for lunch. Would highly recommend
Thank you Paul. Enjoy your new laminate floors. We appreciate your trust.
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Henry Jones
2024.08.23
It was a pleasure doing business with you. I was very impressed with the professionalism of your staff and the reasonable price. Thank you for your excellent service.
Thank you Henry. We are glad we could help with your unusual basement situation without having to do a full teardown. We hope you get to enjoy your vinyl floors for many years.
Liz McMahon
2024.08.20
Such a professional efficiency! Great experience- great people!!
Thank you Liz, enjoy your new floors!
Craig Muehlfelder
2024.08.18
Igor came out and made us feel comfortable. A week later he and his team showed up and about 8 hours later 4 rooms and a hallway were done. They moved all the furniture, cleaned up and everything went perfectly. I would recommend them 100%. Everything went smoothly and we are very happy with Simple Flooring.
Thank you Craig. We appreciate your feedback and your trust!
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Spenser Levine
2024.07.19
We used Igor and his team for flooring in multiple areas of our home and for runners on stairs. They did a great job, working quickly to produce a fantastic finished product. We'll use them again for future flooring and carpet needs.
Andrew Green
2024.06.24
Igor did an excellent job on our floors. However, the planning and design of our staircase balusters were problematic.
First, he directed us to a website to order balusters, which didn’t fit and couldn’t be installed. The second option we chose from a different site was installed with spacing that didn’t meet code requirements. For the third option, he used accessory components that we hadn’t approved and disliked stylistically. When we raised our concerns, he became defensive and refused to take responsibility, inaccurately claiming the reason for the third install is that we didn’t like the style of the second install, which we actually preferred.
Additionally, after setting a date to complete shoe molding and other punch-list items, Igor never showed up and has since been unresponsive.
Thank you for your honest feedback Andrew. We hope the final resolution was satisfactory for your family.
Andrew
2024.06.21
Igor was extremely knowledgeable and professional. He even gave me a nice discount in the provided quote. It's a small, family owned business and these guys are masters at their craft. Would absolutely recommend.
Thank you Andrew! Enjoy your floors!
Katie
2024.06.03
Igor and the team are incredible. Friendly, fair prices and amazing work. We live in an old building that had seriously un-level floors, so Simple Flooring was able to level them and install beautiful hardwood on top. Look no further because Simple Flooring can do it all for you. Would highly recommend and intend to use Simple Flooring again for any future flooring projects we have.
Thank you Katie. We appreciate your trust. Enjoy your new hardwood floors.
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K K
2024.05.09
Igor and his team are awesome! They replaced carpets in my 2 bedrooms with laminate flooring. The work took only one day. Igor answered my all questions before starting the project. He solved the problem quickly when a problem arose later. They are very professional and honest. It is hard to find honest people like them, so I am glad I found them. Highly recommended!!
Thank you for your honest feedback. Enjoy your new floors!
j mats
2024.03.31
I would say my actual rating is 3.5, but I cannot in good conscience give a 4. I would still recommend them to friends, and have done so, but I would just be really mindful of the cons.
Pros: (1) The actual job -- it's been a year, and we still love our flooring. Leveling the floor and getting it all done properly was definitely worth it. (2) The communication in person, with Igor, Sarah, Justin, and Denis. (3) The price is fair too.
Cons: (1) The logistics and communication not in person -- for example, I get it if you're stuck in traffic, but you need to let us know. And stop promising that you'll send progress updates and photos if you're not actually going to do it. (2) It took you a year to complete the after care of a leak... a year.
Thank you for your honest feedback Julie. The cement leak that went down to the apartment below was primarely a structural issue between the floors that should have been claimed and addressed with the management company. Our team took responsability for it and fixed it to the best of our expertise even though we can't know or guarantee the integration of these buildings. Sorry it took so long.
We hope your laminate floors last for many years.
Veronica
2024.03.12
Igor and his crew did a wonderful job installing new flooring in our upstairs and basement and refinishing our staircase. The work took around 2 days, and from the moment they showed up they worked hard and with care to get the job done well.
The work was delayed twice due to supply issues beyond their control, and in both cases I had to reach out for an update to learn of the last minute delays. That was really the only negative aspect of my experience working Igor and Simple Flooring, more proactive communication about the delays would have been nice. The repeated delays had me briefly feeling uneasy, but the finished product was worth the extra wait.
Other than that, the quality of the installation was really good. Floors look great, the refinished wood staircase looks brand new.
There were a few minor cosmetic fixes that required an extra piece of transition, Igor ordered the replacement and returned a few days later as promised to make it right!
Overall, really positive experience and I’d hire them again in the future.
Thank you Veronica. I'm sorry about the delays, we are working on improving our process and saying on top with communication and updates. Enjoy your new floors !
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Erin Cullen
2024.01.24
Simple Flooring has done now 3 different flooring jobs for us and we couldn't be happier!! Igor is absolutely wonderful. They are affordable, nice, never leave a mess and communicative! i highly recommend them.
Kelly Murphy
2023.12.20
Simple Flooring did an amazing job with redoing our first floor flooring. They were quick, responsive, and helpful.
Brian Neren
2023.12.01
Very easy to work with and prompt communication. La
st but not least, our new vinyl plank flooring looks fantastic!