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Reviews ( 84 )
2024.09.30
2024.09.30
| United Kingdom
Amazing and quick service
Amazing and quick service Honestly can’t recommend this company enough, the customer service is unbelievable - gave me great advice and help throughout nothing was a hassle made to my specifications wasn’t something on their website - exactly what I wanted 😊 it came quicker than I expected and was informed throughout. Will not hesitate to order from this company again - had a fantastic experience start to finish and the bed is amazing. Looks better than the pictures.
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L K
2024.06.23
Great communication fast delivery matress is comfortable instructions ain't the the best but not at sellers fault YouTube makes it easier for you to understand how to build, easy to build may need 2 people to build, no marks nice colour bed is sturdy an loads of storage in the double I purchased thanks.
Hi L K
Glad you like the beds, we greatly appreciate you sharing the positive experience you've had with your purchase, we look forward to your custom again in future.
Kind Regards,
SJ Dream Beds
Jonathan Holloway
2024.05.17
Bryan Dugan
2024.05.17
Danny Friedland
2024.05.13
Very bad service. They cheated my money. Don't trust them.
I'm so sorry to hear that your experience of SJ dream beds was less than ideal! As the owner I would like to apologize for the poor service you encountered. We understand this is another fake profile review attack on our company, we would greatly appreciate it if you remove this from our account as we have never sold a bed to you.
If you have bought the item please send the details.
I am sorry to say Danny, you have not bought any items, and also we do not take money like.
Please don't try to tarnish a companies hard word work. As our business is legit, we do not scam peoples, as our business is on registered on company house,
For the last 30 years we have made customer satisfaction our main priority. If you could give me further details, I'd be happy to look into the matter and try to rectify the situation.
There are other fake companies using our company name on Facebook which has Notting to do with us.
If you look we are SJ Dream Beds.
We still haven't received a call from you to confirm your order details, we would be grateful if you remove this comment as its not our company that has supplied you beds, please call our Office 07529693357.
if you have genuinely brought a product from us please provide evidence as invoice and order number so we can deal with your problem. we use a courier company for delivery.
since you wont be able I suggest you remove this fake review - LEFT BY A COMPETITOR WHO THINKS THIS IS THE WAY TO INCREASE THERE SALES, IT IS WITH GREAT SADNESS TO UNDERSTAND THAT SOMEONE IS TAKING THIS TYPE OF ACTION AGAINST A HONEST TRADING COMPANY WITH HIGH QUALITY PREMIUM PRODUCTS AND SERVICES.
In the meantime, thank you for reviewing us. If you ever return, I'd be happy to offer a good will gesture. as we have win Yorkshire prestige awards - that is why other people are not happy they are putting fake review on it. And also I will inform police about you
Sincerely,
SJ Dream Beds
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Kevin
2024.05.12
SJ Dream Beds are a Pleasure to deal with, with very reasonable prices with a prompt & efficient delivery service.
Thank you we really appreciate it your custom and honest feedback.
Loren Landon
2024.05.11
Two firm single mattresses were ordered. The delivery was precisely what we had requested, and the price and quality were excellent. There is nothing wrong with them.
Thank you we really appreciate it your custom and honest feedback
Gaicol Nagaraju
2024.05.11
Great service and reasonable price. Thank you.
Thank you we really appreciate it your custom and honest feedback
Lorraine Bannatyne
2024.04.26
I purchased an ambassador bed and it's brilliant quality, fast delivery.... I would recommend SJ dream beds to anyone..... The best bedframe I have ever bought.....I absolutely love it!!! Will definitely purchase again 😘
Thank you for leaving your feedback. We are glad you like your SJ Dream Beds purchase
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Ann Marsh
2024.04.05
I have had two beds now they are very good better than I thought I would recommend this company
Thank you we really appreciate it your custom and honest feedback.
Jazeera Properties Group JP Group
2024.03.02
We buying mattresses and bed base for 5 years and I found them to be very reliable and competitive price. I used their mattresses and base on all our properties.
I strongly recommend them.
Thank you we really appreciate it your custom and honest feedback. 👍
Rosie Ayres (Rosie)
2024.03.01
SCAM DO NOT USE!! Complete liars. You will not get a bed. They do not answer the phone. Give you a false delivery company. Do not give refunds. Just constant lies!
Update -29/2/24 I cannot believe the company has said to say my review is fake. I will be uploading evidence to prove that I have been scammed by the company. Also, they have deleted lots of messages on WhatsApp which I can also prove as evidence. Which will also show the same number as SJ beds. Please do not be fooled by this company. I am in the process of taking legal action against these people.
Also to add the person has written abusive messages via texts. I really hope no one else goes through this experience. They have caused so much stress.
They have awful reviews on eBay. Do not trust this company. dream_bed is their eBay name. EBay are now investigating.
Please note how many times they have said people have left fake reviews or reviews by a competitor. This is utter nonsense.
Dear Ayres,
I'm so sorry to hear that your experience of SJ dream beds was less than ideal! As the owner I would like to apologize for the poor service you encountered. We understand this is another fake profile review attack on our company, we would greatly appreciate it if you remove this from our account as we have never sold a bed to you.
Please don't try to tarnish a companies hard word work
WE DO NOT SCAM ANYONE,
If you have order from us we send you a proof of email that your item has been booked, we do not give false information and also we do answer all the calls.
Thank
Muqaddas Zaheer
2024.02.24
My family have gotten a few bed from here and I can confidently say every time we have gotten the exact bed we have hoped for. This company always allows us to get the exact image we have in our heads and is able to replicate it. Each design we have asked for has been to a great quality and with amazing prices. We have gotten many beds and will continue to order. Thank you so much for the customer service, the quality and being able to give us exactly what we wished for. Keep up the great work!
Hi Zaheer,
Thank you for leaving your feedback. We are glad you like your SJ Dream Beds purchase!
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Mohamed Raseem
2024.01.30
Outstanding bunk beds with dependable delivery and excellent quality. Fantastic product. incredibly joyful.
Thank you we really appreciate it your custom and honest feedback. 👍
Yareli Frank
2024.01.29
Got a really good bed. Delivered on time by a super helpful and kind team.
Hi Senevirathna,
Thank you for leaving your feedback. We are glad you like your SJ Dream Beds purchase!
louise kilkenny
2024.01.27
This company is high quality beds... fantastic customer service.. very polite and respectful towards customers and I highly recommend this company to others. This is very strongly legit and most definitely not a money grabber. I'm I'm extremely pleased with my bed and I would definitely use this company again 😊👍
Hi Kilkenny,
Thank you for leaving your feedback. We are glad you like your SJ Dream Beds purchase!
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Aroon Farooq
2024.01.24
PLEASE DO NOT USE THIS PERSON HE IS A SCAMMER AND WILL TAKE YOUR MONEY OR SUPPLY YOU POOR QUALITY BEDS BE AWARE! THIS IS THE CORRECT WEBSITE GUYS PLEASE DO NOT USE THIS PERSON HIM AND HIS WIFE ARE MONEY GRABBERS THANKS FOR VIEWING GUYS JUST BE AWARE!!!
Hi Aroon Farooq,
I'm so sorry to hear that your experience of SJ dream beds was less than ideal! As the owner I would like to apologize for the poor service you encountered. We understand this is another fake profile review attack on our company, we would greatly appreciate it if you remove this from our account as we have never sold a bed to you.
If you have bought the item please send the details.
I am sorry to say Aroon, you have not bought any items, and also we do not take money like, and also I am a owner of the business I do have business partners, but my wife does not get involved in this business.
Please don't try to tarnish a companies hard word work. As our business is legit, we do not scam peoples, as our business is on registered on company house,
For the last 30 years we have made customer satisfaction our main priority. If you could give me further details, I'd be happy to look into the matter and try to rectify the situation.
There are other fake companies using our company name on Facebook which has Notting to do with us.
If you look we are SJ Dream Beds.
We still haven't received a call from you to confirm your order details, we would be grateful if you remove this comment as its not our company that has supplied you beds, please call our Office 07529693357.
if you have genuinely brought a product from us please provide evidence as invoice and order number so we can deal with your problem. we use a courier company for delivery.
since you wont be able I suggest you remove this fake review - LEFT BY A COMPETITOR WHO THINKS THIS IS THE WAY TO INCREASE THERE SALES, IT IS WITH GREAT SADNESS TO UNDERSTAND THAT SOMEONE IS TAKING THIS TYPE OF ACTION AGAINST A HONEST TRADING COMPANY WITH HIGH QUALITY PREMIUM PRODUCTS AND SERVICES.
In the meantime, thank you for reviewing us. If you ever return, I'd be happy to offer a good will gesture. as we have win Yorkshire prestige awards - that is why other people are not happy they are putting fake review on it. And also I will inform police about you
Sincerely,
SJ Dream Beds
Adnan Janjua
2024.01.21
Very good quality quick service happy with service recommend x
Thank you we really appreciate it your custom and honest feedback. 👍😊
Audrone Novikeviciene
2023.11.21
Void! Collected return and not giving money back.
I have contacted this company via WhatsApp to ask if they could make the bed I want. When trying to explain my design I felt that they don't really understand what exactly I am asking for. So I was given their address and I went to the factory (if you can call it factory at all, very small and poor building) to order eye to eye. The person who met me clearly had difficulties to speak in Eglish (apparently on WhatsApp I talked with his wife who works as customer service and translator for him). Anyway I had a picture with the exact bed I wanted, and I left it with him, explained it in detail as much as I could. I was told the bed will be made in max of 5 days. The same evening I have transferred them money in full. After nearly 3 weeks I have chased them where was my order. I was told it will be delivered next day (sat). So next day I was told delivery is in Cardiff side, so I will get it evening (I'm in Wakefield). Later on I'm receiving text from the same guy that he stuck in Liverpool and best he can do its 10pm, later text again that he will be even later and asked to deliver next day, promised it will be 10-11am. Of course, it wasn't! Later that day he finally answered my text where I chased him that he just woke up and will deliver it later! After few hours got a call I will get delivery in half an hour, and so... it took nearly 2 hours! 😄 When finally unwrapped all parts received I realize it was made wrong way! And I just can't fit it in the space it meant to stay. We assembled the base and it wasn't sturdy, there was a gap between parts (tall headboard and tall sideboard), safety rails made different from what I ordered. Straight away I have texted "customer support", firstly she didn't really understand what I'm saying, was making me sure that we assembling it wrong and so on, then said they are going to re-make it, but I just had no time to wait, and I couldn't trust their word. After long debates she finally agreed to take the bed back and give a refund. So next day the bed was collected and now all my texts are being ignored. Doesn't look like they are going to return my money, £590. Well, I have done the thing to protect me from thiefs and raised CCJ claim against the company. Of course, I have all conversations saved, voice messages recorded, and have a proof of collection.
People who make such a business in UK supposed to talk in English fluently enough. No wonder why all companies replies to reviews are just copy-paste. Be wise, save your time and nerves.
Hi audrone novikevicine,
I'm so sorry to hear that your experience of SJ dream beds was less than ideal! As the owner I would like to apologize for the poor service you encountered. We understand this is another fake profile review attack on our company, we would greatly appreciate it if you remove this from our account as we have never sold a bed to you.
Please don't try to tarnish a companies hard word work
I am very sorry to say that I do speak fully English as I am United Kingdom born, as I am owner I have workers, they have they different job roles as I have secretary and manager, sorry to disappoint you my wife does not Interface my business.
For the last 30 years we have made customer satisfaction our main priority. If you could give me further details, I'd be happy to look into the matter and try to rectify the situation.
There are other fake companies using our company name on Facebook which has Notting to do with us.
If you look we are SJ Dream Beds.
We still haven't received a call from you to confirm your order details, we would be grateful if you remove this comment as its not our company that has supplied you beds, please call our Office 07529693357.
if you have genuinely brought a product from us please provide evidence as invoice and order number so we can deal with your problem. we use a courier company for delivery.
since you wont be able I suggest you remove this fake review - LEFT BY A COMPETITOR WHO THINKS THIS IS THE WAY TO INCREASE THERE SALES, IT IS WITH GREAT SADNESS TO UNDERSTAND THAT SOMEONE IS TAKING THIS TYPE OF ACTION AGAINST A HONEST TRADING COMPANY WITH HIGH QUALITY PREMIUM PRODUCTS AND SERVICES.
In the meantime, thank you for reviewing us. If you ever return, I'd be happy to offer a good will gesture. as we have win Yorkshire prestige awards - that is why other people are not happy they are putting fake review on it.
Sincerely,
SJ Dream Beds.