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Reviews ( 83 )
Kathryn
2024.11.25
The Sky Marble and Granite team is a pleasure to work. They are very knowledgeable and their installation is top notch.
Kathryn,
Thank you for your kind words! We're glad you had a great experience with our team and appreciate your support.
John Hensley
2024.10.15
Had to replace kitchen counter to also match existing island and also add countertop to downstairs bar. Probably a small job by their standards but the owner stopped by to review the plan and review alternatives. Couldn't be happier with results and quality work. There was also concerns of damaging existing backslash during replacement but accomplished without incident. Highly recommend.
John,
Thank you so much for your kind words! We truly appreciate your trust in us for your kitchen and bar countertop projects, no matter the size. We're glad to hear that our attention to detail and the care taken with the existing backsplash exceeded your expectations. It was a pleasure to work with you, and we're thrilled you're happy with the results. Should you need anything in the future, don't hesitate to reach out. Thanks again for your recommendation!
Elizabeth
2024.08.30
Sky Marble is very dependable and does a great job meeting needs and expectations. It has been a pleasure working with Hilal-- she really goes above and beyond to help me make project deadlines and provide clients with modern, affordable options. It's wonderful knowing that I can rely on Hilal and Sky Marble to keep my projects on track. I've had some really beautiful installations with Sky Marble and highly recommended them to other design trade professionals.
Elizabeth,
Thank you for the great review! We're glad to hear Hilal and our team have met your expectations. We appreciate your recommendation and look forward to more successful projects together!
Mary Market
2024.08.28
We recently replaced the granite countertops in our kitchen with quartz countertops. Sky Marble and Granite did the work. It was a great experience from start to finish. They did the work within the time frame they'd given. The workers were professional, courteous and very willing to help. We are thrilled with the look, style, quality and function of our quartz countertops. Thanks to all at Sky! Joe and Mary
Thank you, Mary and Joe! We're thrilled you love your new quartz countertops and had a great experience with our team. Enjoy your beautiful kitchen!
Lori BahaDiGi
2024.08.27
My project was a small kitchenette and Sky Marble handled it with the same care and priority as a high-priced chef kitchen. Beautifully completed!
Lori,
Thank you for your kind words! We're glad to hear you were pleased with the care and attention given to your project. Enjoy your beautiful kitchenette!
2024.08.09
2024.08.09
| United States
Great team, great results-Tailored Expertise
Sky Marble and Granite team, especially Suat, went above and beyond -sincerely. He met us at various locations from our home to stone wholesalers in order to bring our vision into a reality. He provided that personal touch to provide his expertise and recommendations. You can tell he also took care of his team making sure they had coffee/donuts, lunch, etc while at the same time demanding a focus on attention to detail and excellence in their work. Prior to fabrication, him and his team reviewed our design layouts and made sure we got what we envisioned. He promised us the highest level of quality and results and he did not disappoint.
Kenneth Vicchio
2024.07.11
Sky Marble and Granite from selection to delivery / installation were top notch. Their showroom in Sterling is incredible and very clean. The day of installation was a sight to see. Our island counter was 1 slab 72" x 114" of marble. The guys looked like they were wrestling an alligator! They did a great job leveling and sealing up the stone.
Kenneth, Thank you for the fantastic review! We're thrilled you enjoyed our showroom and the installation of your impressive marble island. If you need anything else, we're here to help. Enjoy your new counter!
Bruce Gilley
2024.07.05
Absolutely FIRST RATE! Completely professional during every step of the process from the showroom visit, help with picking out the countertop, fabrication, and final installation. We could not be happier with our choice to go with Sky Marble and Granite. We most highly recommend them.
Bruce, Thank you for your glowing review! We're delighted to hear you had a first-rate experience from start to finish. Your recommendation means the world to us! Enjoy your new countertop!
Jennifer Dize
2024.07.01
Sky Marble and Granite did a small job for us in May 2024. The store is impressive, and the sales rep took me to some stone pieces that would work for my space. She advised what she thought would look good and scheduled an installer almost immediately. The turnaround was great. The problem happened when the installer returned to place the stone. He carelessly removed the sink and set it on the floor and knocked the drain pipe loose from the sink, which caused a delay in our already tight project window. I mentioned this to the company, who thanked me for my feedback, but did not offer any concession other than assuring me they’d use my feedback for training. While frustrating, I cannot say I would not use them again, because other parts of the process went well and efficiently.
Jennifer, Thank you for sharing your experience. We’re glad to hear you were pleased with our showroom, selection process, and quick turnaround. We sincerely apologize for the issues during installation and the inconvenience it caused. Your feedback is valuable and helps us improve. We hope to serve you even better in the future.
Jenn Duncan
2024.05.28
This review dates back to August 2023. I chose Sky Marble based on positive Google reviews and Facebook recommendations. I had granite installed in my kitchen, but encountered several issues during the process.
I went to the distributor's warehouse in Chantilly to pick out the slab and I first, I selected a Level 2 slab but it was out of my budget, so I opted for Level 1 granite. Despite this, I was initially quoted the same price. After multiple emails and a phone call to the distributor rep for confirmation, the quote was finally adjusted correctly.
The installation went smoothly, except they missed the air gap hole I had repeatedly mentioned. When I pointed this out and shared the email correspondence, the installers reacted unprofessionally and were cussing outside. They eventually drilled the hole, but it was off-center.
Immediately after installation, the granite absorbed significant water and showed glass rings. Despite several emails and calls, I was told to purchase a sealer and apply it myself. When I requested help, they offered to seal it for $200. I was not informed of this requirement during the purchase or installation.
I was not informed that the granite needed sealing immediately after installation, nor was I given the option to pay for it. I asked why this wasn’t mentioned during the purchasing process, and they said it was in a packet left behind and should have been communicated. I would have paid for it upfront had I known. Big box retailers like Lowe's and Home Depot include long-term sealing, and I understand smaller businesses charge for extra services, but this should have been clearly communicated, not left for me to discover later.
Though I considered a one-star review, Mary Anne from customer service was helpful and remembered my issue. However, I find it unfair to pay out-of-pocket to fix a problem that should have been addressed initially. This review reflects my overall experience, from the initial issues to now being left with permanently discolored granite countertops.
Jenn,
Thank you for sharing your detailed experience. We’re sorry to hear about the issues you encountered during the process. We apologize for the pricing confusion and the oversight during installation. Your feedback about the air gap hole and the sealer is crucial, and we regret the inconvenience it caused.
We understand your concerns. To eliminate such issues, we are now importing our own materials from overseas. Unfortunately, we cannot provide a warranty for vendor-supplied stones as we are unaware of their quality levels. We strive to educate our customers before purchase. With 20 years in the business, we are committed to delivering the highest quality and craftsmanship.
We appreciate your recognition of Mary Anne’s assistance and will use your feedback to improve our communication and services. We’re committed to resolving these issues and providing a better experience in the future. Please contact us directly so we can address your concerns further.
Jesse Bragger
2024.04.17
Great company to work with. They were quick and affordable. The counter tops turned out great!
Dear Jesse, we're glad to hear that you're satisfied with your countertops and our service. Thank you for your kind feedback. We appreciate your business!
Sergey Mazz
2024.03.29
Sky Marble and Granite has truly exceeded our expectations with our new Negresco leathered countertops. From the get-go, Elcin was fantastic, offering thorough explanations of the process and ensuring we felt supported and informed every step of the way. What stood out to us was the opportunity to actively participate in designing our countertop layout using their software - a unique experience that allowed us to personalize our space truly. The installation process was nothing short of professional and efficient, with the team going out of their way to accommodate our schedule. We couldn't be happier with the result and highly recommend Sky Marble and Granite for their outstanding service and craftsmanship.
We're truly honored by your kind words! It was a pleasure assisting you with your Negresco leathered countertops, and we're thrilled that your experience with Sky Marble and Granite exceeded your expectations.
Thank you for recommending Sky Marble and Granite—we're overjoyed to have earned your trust and appreciation.
Rita Carlile
2024.03.14
We had a great experience with Sky Marble and Ceren Bal. Sky Marble fabricated our kitchen counter tops and island using marble we purchased from another supplier. They coordinated the transfer of the stone and worked with my general contractor to get the best layout. Their installation team was excellent and did a beautiful job.
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great experience with Sky Marble and our team. It was our pleasure to install your kitchen countertops and island.
We appreciate your feedback and hope you continue to enjoy your beautiful kitchen for years to come!
Yaron Linett
2024.02.27
Excellent company, wide variety of in stock options, talented installers, thorough process, speedy replies. I use them professionally for my clients and recommend you do too.
Thank you for your glowing recommendation!
Cabinet Design Plus
2024.02.26
Thank you!
Chris
2024.02.10
The best home improvement experience I’ve ever had! The entire team from sales to the precision measurement & design team and the installation team was fantastic! The entire process was complete in less than 10 days, the hardest part was deciding which color/style of quartz I wanted. Ended up with a combination of Calacatta Grande and Miami White. To top it off the price was better than the three other quotes I received. I would highly recommend Sky marble and granite to anyone thinking of getting new counter/vanity tops. Thanks Elcin & team!
Thank you for your glowing recommendation! It was our pleasure to work with you.
JP Drew
2024.01.25
Sky Marble and Granite is amazing, so it’s no wonder that Costco’s countertop installation program appointed Sky Marble and Granite to handle Northern Virginia. From initial contact, measurement, through final drawing and installation their service was OUTSTANDING! Good communication, very professional, respectful staff that know what they’re doing, excellent value and choice of quartz countertops! Plus, competitive pricing and a Costco gift card at the end! Highly recommended.
JP,
Thank you! We're thrilled to have provided outstanding service throughout your countertop installation journey. Your kind words mean a lot, and we're delighted to be recommended. If you ever need anything else, feel free to reach out.
Robert Faili
2024.01.18
Wonderful experience. No problem, no hassle from the start of the first appointment to the completion of the project. everything on schedule. We are very happy with the results and team.
Robert,
Thank you for the wonderful feedback! We're delighted to hear about your hassle-free experience and satisfaction with the results. It was a pleasure working with you.
Jeremy Frantz
2024.01.17
I highly recommend Sky Marble and Granite for your kitchen and bath remodel. Everyone we met during the process was incredibly knowledgeable, polite, and respectful. They never tried to up-sale us, but gave us the best possible options to suite our family. The price was very close to many big box companies (home depot/lowes) and their turn around was very fast. Large inventory. Ceren (sales) and Salvador (installation) were rockstars.
Hi Jeremy,
Thank you for the high recommendation! We're thrilled to have been part of your kitchen and bath remodel. It's fantastic to hear that our team, including Ceren and Salvador, provided you with knowledgeable and respectful service. If you ever need assistance again, we're here for you.
August Homes
2023.10.19
Sky Marble and Granite is truly an exceptional stone fabrication and installation company. With an impressive 50-year family legacy in the industry, they've rightfully earned their well-deserved status as an award-winning enterprise.
We've had the pleasure of working closely with Sky Marble, and we can wholeheartedly attest to their unwavering commitment to excellence. Their dedication to craftsmanship shines through in every project, and it's evident that they bring a wealth of expertise to the table.
Thank you from the August Homes Team! We look forward to many more successful collaborations.
Hi August Homes Team,
Thank you for the kind words and acknowledging our legacy! It's been a pleasure collaborating with you, and we appreciate your recognition of our commitment to excellence. Here's to many more successful projects together!