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Reviews ( 1336 )
Richard Gutierrez
2024.10.03
They have good deals deliveries always on time never really have to wait very long and the delivery people are very cordial great service to go through
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Nathan
2024.10.03
This service is terrible now. Been ordering for years and a delivery never took more than an hour. Now they give you 3 hour wait times that aren't even guaranteed. It will literally change and get pushed back hour’s randomly. Support is completely useless.
Reply from Hyperwolf - Weed Delivery Service
2024.10.03
High there,
Thanks for reaching out and sharing your thoughts with us. We’re really sorry to hear about your recent experience—it's definitely not the vibe we want for our loyal customers.
We totally understand how frustrating long wait times can be, especially when you’re looking forward to your order. We're actively working to improve our delivery process and support team so we can get things back on track.
If you’d like, please reach out to us at support@Hyperwolf.com for assistance with your ETAs. We’d love to chat and make this right for you. Your loyalty means a lot, and we’re committed to bringing back the service you’ve come to know and love. ⚡🐺
JusticeIsEverywhere
2024.09.19
Hers another Gem Dispensary Delivery that has easy website, great prices, awesome service, fast delivery and amazing product. Totally impressed!!! 🔥🔥🔥
Juan Plancarte
2024.09.14
An over all out of sight experience, one of the best to encounter and come across. Best strains, deals and promotions. Killed it on the customer service with out a doubt
Reply from Hyperwolf - Weed Delivery Service
2024.07.16
Hey Juan, thank you so much for your 5-star review! We're happy to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thanks again for being a member of the Wolfpack!
Alyssa Graham
2024.09.13
I've love hyperwolf and never had a problem with them but then I turn them onto my mom. Her bottle was not sealed and was made to look sealed with a piece of tape so I weighed it and I had a little weed missing and it didn't even look like the weed she picked out. I'll probably continue to order from them but I'll be extra careful
Reply from Hyperwolf - Weed Delivery Service
2024.09.14
High Alyssa,
Thanks for the heads-up and for sticking with us. We’re bummed to hear about the mix-up with your mom’s bottle. That’s definitely not how we roll, and we’re on it to make things right. ⚡
If you ever believe you’ve gotten underweight product, just hit us up within 24 hours at support@hyperwolf.com. Snap a pic of the product and weigh it for us, and we’ll jump on it ASAP to sort things out.
We appreciate your patience and your continued support. Keep it mellow and let us know if there’s anything else we can do for you! 🐺
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Austin Higham
2024.09.02
Maunalee Jazayeri
2024.08.31
I ❤️ this awesome Hyperwolf.. I can't say anything other than it's my new favorite place to say the least insane list of everything you need and want great service on all ends.. Definitely will be back again and telling all my friends about Hyperwolf. Thank you for a great first experience and more than pleased with my purchases..
am art
2024.08.24
Nas, Pash and Josh A helped me super quick today. Order was here in about 20 mins. I tipped the driver and he hooked me up with a preroll from his own stash! If that ain't love I don't know what is! Thanks HW
Quentin Montgomery
2024.08.19
The new price structure setup sucks. The "Rewards" program consists of .01% on the dollar. Upon redeeming the points, one must meet $40 min.w/o taxes applied, then use "Rewards" and pay taxes on everything including the rewards I earned. It's double-dipping. I take my business elsewhere. Although, to be fair, HW is not the only sheisters in town. It is industry-wide I a'int found one right dispensary yet. Additionally, kudos to HyperWolf for not bowing to public pressure and lowering your prices!
Reply from Hyperwolf - Weed Delivery Service
2023.11.07
Hey Quentin, thanks for sharing your feedback with us! Our pricing structure not only aligns with industry standards and tax transparency, but it is what's allowing us to operate in this ever-changing industry and current economic climate. Our competitors tend to lower their prices to attract customers, but unfortunately we're unable to do that while still sustaining a proper business model.
We do sincerely apologize that you've had some trouble ordering recently, but we did recently release our new Scheduled Delivery feature and we've been working overtime to iron out the issues, so we appreciate you patience with us. It should be up and running smoothly now and will allow the easiest ordering process moving forward. If you have any problems in the future, our customer support team will be happy to help you out! Thanks for taking the time to leave a review, and we hope you have a great rest of your week!
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Cynthia Morelock
2024.08.18
2024 update: another successful delivery of fantastic products as always. The prices are right, the delivery is always top notch, very fun drivers. And their rewards are top tier and always available to use (for me anyway) I’ve now been a loyal customer for over 4 years!❤️
I’ve ordered from hyperwolf for about a year and have never had any issues with any product. The products have always been top notch. I recently ordered an RSO from 710labs that didn’t work right. Hyperwolf sent someone out with a replacement within 20 mins of contacting them. The driver helped me and replaced the item and made sure it worked and I knew how to use it. Their customer service is phenomenal! HIGHly recommend them!
Reply from Hyperwolf - Weed Delivery Service
2022.04.26
Hey Cynthia! Thanks for the kind review and we’re so glad that our customer service and driving team was able to replace your RSO tincture ASAP! We love that product and we’re glad that you do too. To show our appreciation for your support and loyalty, please DM us on Instagram (@hyperwolf_official) or Twitter (@_hyperwolf) for a gift!
BlueNation 662
2024.08.16
I've been order from here for years. It's one of the best places to order weed in southern California. Never missed drop. Amazing flower. And great employees that seem to love there job. Thank you hyperwold.
Reply from Hyperwolf - Weed Delivery Service
2024.08.23
Hey there, thank you so much for your kind words! We're very happy to hear that you’ve been with us for years and we appreciate your support. Our team takes great pride in providing high-quality products and exceptional service, so it’s wonderful to know that our efforts resonate with you. If there is anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you for many more years to come!
king
2024.08.07
the service was horrible my products didn't come as expected !!!very disappointed this will be my first and last time ordering from this company
Reply from Hyperwolf - Weed Delivery Service
2024.08.23
Hey King, thank you for sharing your feedback with us. We sincerely apologize for the experience you had with your recent order. It is always our aim to provide high-quality service and products, and we regret that we fell short in your case. We truly value your input and would love the opportunity to make things right. If you haven't reached out to our customer support team yet, please do so via our live chat feature. They are ready and happy to assist you in resolving this matter. Your satisfaction is important to us, and we hope to have the chance to restore your faith in our company.
Dereck Munoz
2024.07.21
Best products and delivery, Trevor S. has delivered many times to me in Rancho Santa Margarita and is always professional.
Reply from Hyperwolf - Weed Delivery Service
2024.08.05
Hey Dereck, thank you so much for your kind words! We’re thrilled to hear that you’ve had such positive experiences with Trevor and our service. Our team works hard to provide top-notch service, and it’s fantastic to know that it shows. If you ever have any questions or need assistance, feel free to reach out. We’re here to help! Looking forward to serving you again soon!
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katrina shannon
2024.07.21
First time using ahyperwolf! Robert was awesome and had a great experience !
Reply from Hyperwolf - Weed Delivery Service
2024.08.05
Hey Katrina, thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with Robert and we'll be sure to pass along your shoutout. If you have any questions or need assistance in the future, don’t hesitate to reach out. We can’t wait to serve you again soon!
Pam Lavella
2024.07.12
This is the only weed service I've ever used and I will continue to use until I buy the farm.
They even implemented a senior discount program which I really like. Old folks need to get high.
Reply from Hyperwolf - Weed Delivery Service
2024.07.16
Hey Pam, thank you so much for your kind words and loyalty! We're thrilled to hear that you've been happy with our service and that our senior discount program has been a hit. We totally agree—everyone deserves to kick back and enjoy. If you ever need anything or have any suggestions, don't hesitate to reach out. Thanks again!
Gustavo Ortega
2024.07.12
Great delivery service, been using them for awhile.
Trevor S. provided great customer service.
Reply from Hyperwolf - Weed Delivery Service
2024.07.16
Hey Gustavo, thanks so much for the kind words and for being a loyal customer of Hyperwolf! We're happy to hear that our delivery service has been meeting your expectations. We'll definitely pass along the shoutout to Trevor S. – he'll be glad to know he made your experience a great one. If you ever need anything else, don't hesitate to reach out!
Zack Bray
2024.07.10
10/10 I love it
Reply from Hyperwolf - Weed Delivery Service
2024.07.16
Hey Zack, thank you for your 5-star review! We're so happy to hear that you had a 10/10 experience with Hyperwolf. Your support and satisfaction mean the world to us. If you ever need anything or have any questions, feel free to reach out. Thanks again for being an amazing customer!
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Cinthia Blanco
2024.07.02
Love this site ! Very enjoyable, and convenient as a buyer, and to my household. Thank you ! Hyperwolf, and wolfpack.
Reply from Hyperwolf - Weed Delivery Service
2024.07.16
Hey Cinthia, thank you so much for your kind words and support! We're happy to hear that you find our site enjoyable and convenient. At Hyperwolf, we constantly strive to provide the best service and experience for our customers. We're grateful to have you as part of our Wolfpack. If you ever need anything or have any suggestions, please don't hesitate to reach out. Thank you once again!
Sidro Avalos
2024.06.20
Reply from Hyperwolf - Weed Delivery Service
2024.07.01
Hey Sidro, thank you for your 5-star review! We appreciate you taking the time to rate our business positively. Your satisfaction is our top priority, and we are happy to hear that you had a great experience with us. If you have any specific feedback or suggestions, please feel free to share. We look forward to serving you again soon!
Lucinda Mankau
2024.06.19
Reply from Hyperwolf - Weed Delivery Service
2024.07.01
Hey Lucinda! Thank you so much for the 5-star review! We are happy to hear that you had a positive experience with us. Your support and satisfaction are incredibly important, and we look forward to serving you again soon!