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Reviews ( 855 )
Alan Crombie
2024.12.09
not recommends
Order placed never got item and get told it’s a warehouse delay when pepole I know order last week and get there items. Be aware
2024.12.02
2024.12.02
| United Kingdom
Advent Calendar
I've ordered from So Sweet a couple of times and always been pleased with my orders. This year I decided to try the advent calendars for the kids for the first time. We've been so impressed with them, they are huge and well made, the variety of sweets is excellent and each calendar is different so they are not getting the same sweets on the same day. My older son likes to look at the back to see what the sweets are called. I definitely plan on ordering them again next year
2024.11.25
2024.11.25
| United Kingdom
Midget Gem Heaven
Sweets arrived nicely packaged and all 4 selections hit the spot, they were great value and I will definitely be ordering again.
2024.11.20
2024.11.20
| United Kingdom
Excellent service and good quality sweet
Reply from SoSweet
2024.11.21
Thank you, Jonathan!
We're thrilled you enjoyed our service and sweets. Your feedback encourages us to maintain our high standards. We look forward to hopefully hearing from you again soon.
2024.11.15
2024.11.15
| United Kingdom
A + service
Very fast delivery service and top quality sweets always a pleasure to order from you guys
Reply from SoSweet
2024.11.15
Thank you, Paul!
We're thrilled to hear you enjoyed the fast delivery and quality sweets. We look forward to hearing from you again soon!
2024.11.09
2024.11.09
| United Kingdom
Pick and mix
Sorry the sweets were poor quality
Reply from SoSweet
2024.11.11
Hi Chris, we're sorry to hear about your experience with our sweets. Please reach out to our Customer Service at hello@sosweetshop.co.uk so we can address this issue.
2024.11.09
2024.11.09
| United Kingdom
Will order again
Great products, and not too long delivery time.
Reply from SoSweet
2024.11.11
Thank you, Paul! We're thrilled to hear you're happy with our products and delivery. Looking forward to serving you again soon!
2024.11.08
2024.11.08
| United Kingdom
Wax sweets
Delivery was superb bit leiduct itself was literally mainly wax and the contents quite tasteless.
Date of experience: 04 November, 2024
Date of experience: 04 November, 2024
Reply from SoSweet
2024.11.11
Hi there, we apologise for your experience with our product. Please contact our Customer Service at hello@sosweetshop.co.uk to address this issue directly. Your feedback is appreciated, and we'll work to improve.
2024.11.07
2024.11.07
| United Kingdom
Fizzy sweets
Reply from SoSweet
2024.11.11
Thank you, Claire!
We're thrilled you enjoyed our fizzy sweets.😀
Jackie Bassett
2024.11.05
recommends
I have just received my order what a bargain 8kg of sweets for £18 (found a code for 10% off) they have got plenty of date on them (09/25) they are for my grandchildren for xmas so not sure what they taste like but they look fine to me thankyou
Reply from SoSweet
2024.11.11
Thank you, Jackie! We're delighted to hear you're pleased with your purchase. If you or your grandchildren have any feedback on the taste later, we'd love to hear it. Enjoy the sweets and have a wonderful Christmas!
2024.11.01
2024.11.01
| United Kingdom
Reply from SoSweet
2024.11.11
Thank you, Stephen! We appreciate your feedback and support. We're glad you had a positive experience with us. If there's anything more we can do for you, feel free to let us know.
2024.10.31
2024.10.31
| United Kingdom
SoSweet hit the spot
Reply from SoSweet
2024.11.01
Thanks, Stuart! We're thrilled to hear you enjoyed SoSweet. If you ever have any other feedback or want to explore more of our offerings, we're here for you!
2024.10.18
2024.10.18
| United Kingdom
Fantastic sweets
Excellent sweets at great prices highly recommend
Reply from SoSweet
2024.10.24
Thank you, David!
We're thrilled to hear you enjoyed our sweets and found the prices great. Your recommendation means a lot to us!😀
Prue Woods
2024.10.14
not recommends
I spent £20.49 on an online order of Walkers nonsuch treacle toffees. When they arrived they tasted unpleasant and were too soft and squidgy. In fact nothing like the genuine article. I have so far emailed twice to complain as toffees are not of good quality and just been totally ignored. Wish I'd read the negative comments on here before I wasted my money getting ripped off. I am nearly 80 and in poor health but don't suppose they care.
Reply from SoSweet
2024.10.24
Hi Prue.
Thank you for your review. We are sorry to hear about your experience and we do care about the quality of the products you have received. We have tried contacting you on the 11th of October, but we are still awaiting your response. If you could please check your email spam or junk folder as sometimes our emails appear there.
Apologies again.
2024.10.11
2024.10.11
| United Kingdom
Yummy
Absolutely brilliant. We heard of the company from a neighbour. Placed our first order and they was brilliant. We had a issues with DPD and the customer services we received from so sweet, was fantastic. We will definitely be ordering again
Reply from SoSweet
2024.10.11
Thank you, Kate!
We're delighted to hear you had a great experience and that our customer service could assist you. Looking forward to serving you again soon!
2024.10.07
2024.10.07
| United Kingdom
Nice sweets. Disappointing Chocolate Mix selection
Really joying all the sweet we got from the SoSweet shop.
But little disappointed with the Chocolate Mix. It came with 4 different types of chocolate. But was very much the same. Didn't receive even one of the examples pictured. Pink mice, Jazzies, Frogs, Pigs....Which is what we were really excited to get.
Date of experience: 16 September, 2024
Date of experience: 16 September, 2024
Reply from SoSweet
2024.10.09
Hi Rob, thank you for your feedback.
I'm sorry to hear about the Chocolate Mix selection. Please reach out to our Customer Service team at hello@sosweetshop.co.uk to assist in resolving this issue. We value your satisfaction and hope to make it right.
2024.09.22
2024.09.22
| United Kingdom
Didn't get the order a
Reply from SoSweet
2024.09.23
Hi Becci, I'm sorry to hear that you didn't receive your order.
Please contact our customer service at hello@sosweetshop.co.uk, and they will assist you in resolving this issue promptly.
2024.08.30
2024.08.30
| United Kingdom
Excellent
Hi there I received my first order with so sweet. Very impressive selection's. A flavour for everyone. The process from using.their site. I received the order very quickly so it's a big thumbs up
Reply from SoSweet
2024.08.30
Hi Neil, thank you for your kind words!
We're thrilled you enjoyed your order and fast delivery. We look forward to hopefully hearing from you again soon.😀
2024.08.16
2024.08.16
| United Kingdom
SoSweet
Good but order was wrong they did correct it though really quickly
Date of experience: 14 August, 2024
Date of experience: 14 August, 2024
Reply from SoSweet
2024.08.19
Thanks for your feedback, Alfie!
We're glad to hear the issue was promptly corrected and hope hear from you again soon as we will always try to make things right for our customers if there has been an issue with an order 😀