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التقييمات ( 149 )
Stephen Clarke
2024.10.25
Since going to Stechford motility for my scooter.it arr in September. But I have been able to use it .as my back has completely gone I will need an operation to sort out the problem .I cannot even get up or down stairs.im in limbo .paying for a scooter I cannot use
Hi Stephen,
Thank you for your kind comments about our staff and the service you received. We really do appreciate it. Please let us know if we can be of any further help in the future.
Mick Baker
2024.10.22
Great service from the company, especially during installation. The installer, Martin Baker, went out of his way to ensure the installation went without any problems. His advice and assistance in explaining how to use the stairlift was much appreciated. Would recommend the company without hesitation.
Hi Mick,
Thank you for your great comments. We will certainly pass them on to our engineer. We hope you get many years of reliable use out of your stairlift.
Darren Haworth
2024.10.21
Went into the Stechford branch today and Jackie was absolutely fantastic she couldn't do enough for my mother to advise her on which scooter was the right one for her and steve was also very polite, I wish there was more people in the retail industry was as helpful and as polite as Jackie and Steve and also they didn't try to push you into buying the product we went in there for so that's why they got the sale so I 100% recommend to go to there shop if you need anything for your disability needs so keep up the wonderful work.
Hi Darren,
Thank you so much for leaving us such a kind review. We really do take great care in not being a company that pushes the hard sell! Please do not hesitate to get in touch if we can be of any further help.
2024.10.03
2024.10.03
| United Kingdom
Dawn
Great service, no pushy sales. I had a stairlift fitted, they give you your options, can view in store, booked a survey, turned up on time. Gave a price there and then. Engineer was polite and installed easy. Would recommend for all mobility aids.
Paul Salloway
2024.08.27
Martin came and collected my wife's mobility scooter and brought it back after an annual service. Great guy, great service, thank you.
Hi Paul,
Thank you for your review, it is greatly appreciated! We will certainly pass on your comments to our engineer.
Colin D'Souza
2024.08.09
Very good service picked a fold up scooter and very pleased with it
Hi Colin,
We are pleased you are happy with your mobility scooter and the service you received. Thank you for your review.
Lynda Newsome
2024.08.06
Excellent friendly service, from purchasing my wheelchair, to Martin visiting my home to measure for a stairlift and then Robbie fitting the stairlift, all within a short timescale. I could not have asked for more.
Everything was clearly explained, very professional in their approach.
I would highly recommend Ideas in Action.
Hi Lynda,
Thank you very much for your kind review. We will certainly pass on your comments to both Martyn and Robbie.
Julian Falk
2024.07.29
Martin , the engineer, was friendly and efficient. The installation of our stair lift went smoothly and he explained its use clearly.
Haven’t had the lift long enough to judge its quality but it seems well made and is virtually silent.
Hi Julian,
Thank you for your review! We appreciate you taking the time to do so. We will certainly pass on your comments to our installer Martin.
Lynne Lacey
2024.05.02
96 year mother has had a stairlift fitted today. Service was quick and professional. Instructions for use were clear and concise. Very pleased with complete service from start to finish
Hi Lynne,
Thank you for your review. We really appreciate your kind words. Please let us know if we can be of any further help.
Richard Shuck
2024.04.19
Great service from the whole team. Martin came out promptly & on time to talk through the different options available to my elderly in laws who were in desperate need of a stairlift…
Martin was extremely knowledgeable & considerate & the price was very competitive…
The Install was carried out soon after & very professionally by engineer Alex who was clean & tidy in his work & demonstrated thoroughly how to use…
My in-laws couldn’t be happier! 5*
Hi Richard,
Thank you for taking the time to leave us such a great review. We really appreciate your kind words and will certainly pass on your comments to both Martyn and Alex. If your in-laws need anything further, then please do not hesitate to get in touch.
Maria Mccourt
2024.04.16
Martin who fitted stairlift was very lovely and helpful, did an amazing job. Leeds United forever :)
Hi Maria,
Our engineer Martin will certainly be please with your comments ;-). Thank you for your review!
Mark Jones
2024.04.14
I was more than a little apprehensive about venturing into the world of mobility aids, I had been a little overwhelmed with the ranges and all the choices available.
After 5 minutes in the showroom, both my wife and I were laughing and joking with the staff like we had known them for years. The staff put us completely at ease, they listened to my needs and steered me in the right direction for my needs and I came away with the perfect option for me.
I could have spent thousands on things that weren't right for my needs and a lot of salespeople would have let me do just that for a good sale, not these people. After assessment, I walked out with a new rollator, perfect for me and just right to give me my confidence back when out and about.
If my needs change I will definitely not hesitate to go back and talk to Stechford mobility.
Hi Mark,
Wow! Thank you for such a detailed and kind review. I will certainly pass on your comments to our team. If there is anything further you need, then of course, please let us know.
Sue Blackburn
2024.04.03
It's taken me too long to write this review, but, I have nothing but positive to say about Ideas In Action, and every member of staff. Service is excellent .
Hi Sue,
Better late than never! Thank you for your positive review. It is very comforting to hear that you consider our service excellent. Please get in touch if we can be of any further help.
Poppit TCB
2024.03.27
I have been a longstanding customer to this company and would recommend them in everyway, and have done for years. They are more than 5*****s. David, and all the staff that I have met are caring, interested in your needs, the engineers know their stuff and are always ready to help. It helps when you are dealing with a friendly and helpful team.
They also have a good selection of mobility scooters etc. Easy access to their shop. Thank you to the staff for your help today on my baby scooter! Best one around! :)
Hi Heather,
Thank you for amazing review and for your long standing custom! We are glad to have been able to support you for your mobility needs over the years. Please get in touch if you need anything further.
Tammie Varani
2024.03.26
Very professional from the initial visit to fitting. Martin came on time to fit the stairlift and was very friendly. He explained everything in detail and made sure my parents were happy and understood everything before he left. Throughly recommend this company.
Hi Tammie,
Thank you for your recommendation and 5 star review. We really appreciate you taking the time to leave it for us. We hope your parents continue to enjoy the benefits of their stairlift.
Amanda Louise Smith
2024.03.15
So helpful and friendly. Got what I was looking for really easily.
And they made it simple for me to understand the way things worked.
Hi Amanda,
We are so glad we were able to provide you with what you were looking for. Thank you for taking the time to leave us a 5 star review, it is very much appreciated.
George Patiniotis
2024.03.13
Had a stairlift fitted today. The Engineer was prompt, courteous and very knowledgeable. Well impressed with the fitment. Thank you so much IDEAS IN ACTION.
Hi George,
Thank you for taking the time to leave us such a kind review. We pride ourselves on the characteristics that you have identified in our engineer and will certainly pass on your comments to them.
MS S. Akhtar
2024.03.08
My mother's front left wheel was out of alignment and needed fixing. As I purchased the wheelchair from another company online, I was unable to send it back to the warehouse for repairs within warranty and came across Ideas in Action. They were very friendly and had availability to fix the wheelchair within 24 hours.. As I had the replacement parts sent over to me by the online company this company only charged me for labour. I would recommend them and use their service again in the future.
Hi SA,
Thank you for taking the time to leave us such a positive review. We endeavor to help out wherever we can, even in instances where the product was not initially bought from ourselves. Please do get in touch if we can be of any further assistance in the future.
Sandra Sims
2024.03.07
Everything was perfect from first contacting this company. They definitely deserve 5*. The gentleman who called out to quote was professional but very helpful and the two engineers who fitted the stairlift today were excellent They were quiet workers and left the whole place clean and tidy. The fitting was done in a shorter time than I expected.
Hi Sandra,
Thank you so much for your kind review. We really appreciate it. It is great to hear that our engineers were clean and efficient. Please let us know if we can be of any further assistance.
Janette Singer
2024.01.30
From initial contact, the best quote and through to installation I've been extremely satisfied with this company. It was a pleasure to meet Alex who worked professionally and neatly installed a Handicare 1100 Stairlift. Thank you Alex and Ideas In Action for helping me to put my Ideas Into Action. 👍
Hi Janette,
We really appreciate your comments regarding the service you have received as well as those regarding our engineer. We will certainly pass them on to him. Please let us know if we can be of any further assistance.