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التقييمات ( 95 )
Melissa Miller
2024.11.11
We used Suburban Chimney Solutions to make repairs to our chimney. Patrick was very responsive and the communication was great. Kelly did our repair, with almost 20 years of experience, our chimney looks fantastic! The bricks match perfectly. I would highly recommend this company and have already passed their name onto 2 friends.
Maize Diffley
2024.11.06
I had a fantastic experience with Suburban Chimney Solutions. During the initial sales consultation the representative took the time to explain each part of the process and why they approach it that way, which gave me a lot of confidence in their work. I received a couple of other quotes, but none were as detailed or informative. Patrick coordinated the project, keeping me updated every step of the way, and they even managed to complete the job a week ahead of schedule!
The team did an outstanding job on our 1922 home, pouring a new crown, re-tuckpointing, and closing an auxiliary flue. The job site was left spotless, and I felt respected and valued as a customer throughout the entire process. I highly recommend Suburban Chimney Solutions and would absolutely hire them again for any future chimney work.
Mike Holden
2024.11.04
Suburban Chimney Solutions is one of the best companies I have ever worked with! Extremely knowledgeable, professional, and supportive through a massive repair of another company's defective work. I would definitely recommend Suburban Chimney Solutions for any chimney work needed. Thanks again to Patrick, Kelley, and the rest of the crew for the excellent work!
Thank you so much for your kind words Mike! We are thrilled to hear about your positive experience with our team. We take pride in our knowledge and professionalism, and we are happy we could assist you with your chimney repair. Patrick, Kelley, and the entire crew truly appreciate your recommendation!
Samus Wizzel
2024.10.31
My old ass chimney fell down this summer and I'm not going to lie, I had no idea what to do. Im so grateful we finally found Suburban Chimney because I was lost and overwhelmed, especially since my insurance company wouldnt even send someone out. But working with Patrick at SCS made my experience of my situation so much easier time and time again. Patrick is extremely friendly and easy to chat with. He'll give you a ton of knowledge in a fun and easy conversation. He sent an inspector right away who provided a same day transparent quote. The masons who came out were very professional and polite. They did a fabulous job on my new chimney and she shines like a beacon of hope atop my East Side Palace. Ten-outta-ten. if your chimney falls you know who to calls
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Suburban Chimney and Patrick. We always strive to provide excellent service and are delighted that we could help in a difficult situation. Your feedback means the world to us!
Jenneane Jansen
2024.10.05
SUPER PLEASED with the work that Suburban Chimney Solutions did to repair our chimney. They were in and out in two days, and it looks original to our 1926 home.
(New roof will be put on next week, so they did not do the flashing.)
Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with Suburban Chimney Solutions. Your satisfaction is our top priority, and we appreciate your kind words. Good luck with the new roof installation next week!
Greg Bauhof
2024.08.18
Suburban Chimney Solutions was great to work with! The chimney rebuild we needed in order to have roof work done went smoothly. Good communication before, during and after. The work crew was very respectful of our property. Patrick kept us informed and everyone involved was thoughtful and addressed all our questions/concerns as customers. Highly recommend!
Thank you so much for such a positive review Greg! We are thrilled to hear that your chimney rebuild went smoothly and that you were happy with our communication and work crew at Suburban Chimney Solutions. It was a pleasure working with you, and we appreciate your recommendation!
Sean Iredale
2024.07.11
We had a storm that was Fast and intense, blew the chimney cap off our home. They were here the next day, fast and efficient, great customer service and a great attitude
Thank you for sharing your experience! We're glad we could help quickly and efficiently after the storm. We appreciate your kind words about our customer service and attitude. Let us know if you need any further assistance in the future.
Sean Sitek
2024.06.19
Did a great job sealing my leaky chimney. Easy to work with and good communication.
Thank you for the positive feedback! We're glad to hear that you are satisfied with our service. If you ever need assistance in the future, feel free to reach out.
Joe Sepe
2024.06.11
We had a fantastic experience with Suburban Chimney Solutions from start to finish. Patrick was easy to communicate with and did a great job of explaining the estimate and answering any questions we had about the job. Our work crew was led by Kelly. He and the entire team were friendly, professional, hard-working, and excellent masons. We can't say enough good things about the work they did on our chimney (complete external rebuild) and would recommend them to anyone.
Thank you so much for your kind words! We're thrilled to hear about your fantastic experience with Suburban Chimney Solutions. Patrick and Kelly are both valuable members of our team, and we'll be sure to pass along your praises. We appreciate your recommendation and look forward to serving you again in the future!
Hannah Drake
2024.06.06
These guys are really great. They were professional and did a really great job on my chimney. We received excellent quality service, fast communication, and an outstanding job. They also were flexible in working with us for our payment schedule. 10/10 would hire again and 10/10 will be recommending them to others.
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us. It was a pleasure working with you, and we appreciate your recommendation. We look forward to serving you again in the future!
Luke Dercklein
2024.05.30
Suburban Chimney Solutions carved out time in their schedule to get our job done. They showed up, and immediately got to work which was difficult because of the pesky rain which kept randomly showing up at different times. But, they managed to get it done in a few short days which was amazing.
The project was done quickly, efficiently, and the customer service provided was fantastic. Highly recommend for any chimney work you are thinking of having done!
Thank you for your glowing review! We are thrilled to hear that you were satisfied with our service despite the unpredictable weather. We appreciate your recommendation and look forward to working with you again in the future!
Julie Schurman
2024.05.18
This company does nice work, communicates well and pricing is very fair. I would recommend!
Hey Julie,
We're so glad to hear that you had a positive experience with us! It’s fantastic to know that our communication, workmanship, and pricing met your expectations. Your recommendation means a lot. Feel free to reach out anytime you need us again!
Bettina DeCoster
2024.05.16
Patrick was a pleasure to work with, explaining things thoroughly as our project was being completed. Kelly was very informative as he was doing our work. Would recommend them to anyone looking for chimney work!
Hi Bettina,
We're thrilled to hear that you had a great experience with Patrick and Kelly! It's fantastic to know that they provided thorough explanations and useful information throughout your project. Your recommendation means a lot to us. If you ever need any more chimney work or have any questions in the future, feel free to reach out!
Elizabeth De la Torre
2024.05.13
Patrick and his team were able to get out to our house earlier than anticipated and kept us informed in every aspect of the process. The guys were very friendly, personable, and professional. They did a great job on our chimney, accommodated us when they didn't need to, and it's no wonder why they stay busy. If we have any future chimney issues, we know who we are going to call.
Thank you for your glowing review Elizabeth! We're thrilled to hear that Patrick and our team at Suburban Chimney Solutions provided you with excellent service and kept you informed throughout the process. Providing friendly, personable, and professional service is always our goal. We truly appreciate your recommendation and look forward to assisting you with any future chimney needs you may have.
Cameron Hernandez
2024.05.03
Both Pat and Cole were wonderful to work with. A company with integrity that makes sure that job gets done well. Thank you Suburban Chimney Solutions!
Hey Cameron,
Thanks for taking the time to leave us a review! We're so glad to hear that you had a positive experience working with Pat and Cole. We take pride in our integrity and making sure the job is done well, so it means a lot to us that you noticed. Thanks again for choosing Suburban Chimney Solutions!
Best,
The Suburban Chimney Solutions Team
Garrison Supplee
2024.05.01
SCS gave me a thorough explanation of the issues with our chimneys and a quote that was much more reasonable than the other companies I contacted. They completed 2 large crowns and caps within 2 days, added extra water proofing and a lifetime warranty. Good communication from Patrick and a solid job from Kelly.
Hey Garrison,
Thanks for taking the time to leave us a review! We're glad to hear that you were satisfied with our services and that we were able to provide a thorough explanation and a reasonable quote. We take pride in our work and it's great to know that our team, especially Patrick and Kelly, did a solid job for you. We appreciate your business and hope to work with you again in the future.
Best,
Suburban Chimney Solutions
Tammy Krause
2024.04.23
We are unable to express how wonderful it was to work with Suburban Chimney from beginning to end! Patrick was fantastic, helpful, caring and thorough. He went the extra mile to ensure our project was completed in line with our roofing project. Cole, the estimator's visit was insightful and fair. He made sure we understood our different options and explained everything clearly. Kelley & Tanner did a wonderful job setting up this job. Kelley was exceptional to work with. He is gifted in his masonry craft and a joy to work with. Highly recommend this integrity company filled with heart.
Hey Tammy,
We are thrilled to hear that you had such a positive experience working with Suburban Chimney Solutions! Patrick, Cole, Kelley, and Tanner are all amazing members of our team and we are so glad they were able to provide you with exceptional service. Thank you for recommending our company and for your kind words. We truly appreciate it!
Best,
Suburban Chimney Solutions
Darrell Hardy
2024.04.18
The wind ripped off our rusty old chimney cap, and Suburban replaced it with a new modern one quickly and efficiently. Patrick was friendly and professional. Highly recommend!
Hey Darrell,
Thanks for taking the time to leave us a review! We're so glad to hear that you had a positive experience with our team at Suburban Chimney Solutions. It's great to know that our quick and efficient service, along with Patrick's friendly and professional demeanor, left a lasting impression. We truly appreciate your recommendation and hope to work with you again in the future.
Best,
Suburban Chimney Solutions
Rob Renkor
2024.04.13
Patrick and the team at Suburban were easy to work with and did a great job. I needed some tuckpointing and flashing sealing done and they were able to do the job. They responded to calls and emails quickly and were able to get my job scheduled and completed very quickly. They were professional and knowledgeable. I would recommend them for your project.
Thanks for taking the time to leave us a review! We're so glad to hear that you had a positive experience with our team at Suburban Chimney Solutions. It was a pleasure working with you and we're happy to hear that we were able to complete your tuckpointing and flashing sealing efficiently.
Matt Waller
2024.04.11
The team was easy to work with, provided clear estimates and communication and did a great job.