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Reviews ( 173 )
Waleska Gonzalez
2022.05.20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Mike Simms is Extremely Professional and Personable. He is a great representative for Ultra Pro .
He always arrives on time and he is very informative about his process Never rushed and always answered all questions with a smile.
Reply from UltraPro Pest Protection
2022.05.20
Thank you for your review Waleska!
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Megan Mills
2022.05.04
Positive
Professionalism
Quality
Sinclair at UltraPro is the best! He is always efficient and friendly and my apartment has been pest free thanks to his services.
Reply from UltraPro Pest Protection
2022.05.05
Thank you, Megan! really appreciate your comments. We'll let Sinclair know!
Jan Pesce
2022.05.04
Positive
Professionalism
Responsiveness
Sinclair is the person assigned to the building I'm living in and he is excellent! He makes sure I have everything I need to combat the ever growing rodent issues in NYC. He even helped get the heat turned on in my building when we didn't have any.
Reply from UltraPro Pest Protection
2022.05.05
Hello Jan, thank you so much for taking the time to send us a review. we'll be sure to let him know about your experience. Thank you, again!
Rob Brusco
2022.05.03
Positive
Professionalism
Quality
Professional and very thorough service
Reply from UltraPro Pest Protection
2022.05.03
thank you, Rob! great to hear.
Edward Schiro
2022.04.21
Sinclair did a great job at our house today! He was on time and very courteous. We have been using UltraPro for a few years now and our cricket problem has disappeared. Highly recommend.
Reply from UltraPro Pest Protection
2022.04.22
Thank you, Edward. Really appreciate hearing from our customers about the level of service that our technicians provide. Thank you so much!
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Maria V Ticzon
2022.04.21
Sinclair did a great job at our house! We had the beginnings of a mouse migration into the house, and UltraPro has been very responsive. Above all, their treatment is working, and it seems that the problem is pretty much solved.
Reply from UltraPro Pest Protection
2022.04.22
Thank you very much, Maria, for letting us know that our treatments and technicians seem to be doing their job! We really appreciate it.
Guy G.
2022.04.20
Positive
Professionalism
Punctuality
Responsiveness
Just wanted to say what a good job Sinclair B. is doing in keeping our building pest free. He always arrives on his appointed days and is friendly and conscientious.
Orlando Medina
2022.03.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Ultra Pro have done both commercial and residential work for my family. They are always on time, efficient and knowledgeable. I have used other providers prior to but none measured up to Ultra Pros service and professionalism. I have recommended them to family and friends and will continue to do so. A++
Reply from UltraPro Pest Protection
2022.03.18
Thank you for leaving us a great review!
hussein slim
2022.02.03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Mike came and got rid of the mice that were coming from the garage. Highly recommended.
Reply from UltraPro Pest Protection
2022.02.04
Thanks, Hussein. Glad our "Pest police" took care of the rodents!
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Alfred Cappelli
2022.01.20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Not only was their representative, Mike, professional, knowledgeable and thorough, but he was the nicest guy ever. He impressed both my wife and myself. He even addressed ways to keep the problem in check for the future. As for now, problem solved!!!
Reply from UltraPro Pest Protection
2022.01.22
Thanks, Alfred. Mike is one of our owners and enjoys working with new customers and understanding their needs. Any time you have a question you can call on him; he's very responsive and takes customers' satisfaction seriously. Happy New Year to you both!
Ravinder Gummakonda
2022.01.17
Positive
Professionalism
excellent service , Boys has good experience
Reply from UltraPro Pest Protection
2022.01.17
Thank you, Ravinder. That's great feedback from you!
Linda Ryan
2022.01.15
Positive
Professionalism
Punctuality
Quality
Responsiveness
Every year or so we will get a mouse or two or more … I guess not uncommon living in a wooded suburban area. They responded the day I called them and performed the appropriate service sealing up entry points. So far so good.I got the yearly contract … which includes on-call emergency service and seasonal visits.
Reply from UltraPro Pest Protection
2022.01.17
Thanks, Linda. Sometimes we have to follow up, so let us know - just in case!
Giovanna Tauber
2022.01.13
Reply from UltraPro Pest Protection
2022.01.17
Thank you, Giovanna, for your review! Really appreciate it.
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Patton BS
2022.01.11
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
They had an appointment cancellation so they were able to come the same day I called. They were very thorough and great at explaining everything. Would recommend!
Reply from UltraPro Pest Protection
2022.01.12
Thank you, Patton BS. We're very happy that we could reach you the same day you called. Glad you called us!
Chris Mazzei
2021.12.13
Positive
Professionalism
Quality
Value
Mike and Ultrapro have done both commerical and residential work for my family and they are definitely a five star company. I highly recommend Ultrapro Pest Protection!!!!
Reply from UltraPro Pest Protection
2021.12.18
Thank you very much for letting us know, Chris, that we are paying attention! Thanks, again!
jodywins
2021.12.04
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Mike was very responsive and willing to work with me. He made sure I had an appointment in less than 24 hours and helped to ease my concerns. Jordan in customer service was a pleasure to deal with. Philip spent two hours at my inspecting and servicing my home. Everyone is professional, personable, reliable and wonderful to work with. I highly recommend this company.
Reply from UltraPro Pest Protection
2021.12.05
Thank you very much for taking the time in writing this review for us!
John Bober
2021.11.28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Ultra Pro has provided timely and effective service for all my needs. As a real estate developer and landlord for decades, I've used many pest control companies and I think this one has been the best.
Reply from UltraPro Pest Protection
2021.11.28
Thank you John!
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HomeHealthAid BL222
2021.11.17
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Al was the best
Reply from UltraPro Pest Protection
2021.11.18
Thank you!
TRAVIS MACK
2021.11.11
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from UltraPro Pest Protection
2021.11.12
Thank you, Travis, for your trust in our services!
Orlando Morales
2021.11.07
Positive
Professionalism
Excellent pest control service and great staff that is very responsive.
Reply from UltraPro Pest Protection
2021.11.08
Hey Orlando, We enjoy getting reviews like yours. It means a lot us. Thank you so much!