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SunSmart Sunshine Coast (Solar and Battery Installation Specialists)

sunsmartsc.com.au

SunSmart Sunshine Coast (Solar and Battery Installation Specialists) Reviews

EXCELLENT rating
5.0
301 reviews Verified
SunSmart Sunshine Coast (Solar and Battery Installation Specialists)
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Reviews ( 301 ) 5.0

Richard Moore
Richard Moore
2024.12.21
I found SunSmart Sunshine Coast very professional in all of my dealings with them from quoting to installation, and also their after sales service has been excellent. Their pricing was also the most competitive from all of the quotes I sourced. Would recommend them to anyone considering a solar installation.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.23
Thank you, Richard! We're thrilled to hear about your positive experience and appreciate your recommendation. Ensuring quality service from start to finish is our priority. If you have any future questions or needs, feel free to reach out.
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L Gabriel
L Gabriel
2024.12.20
I had to upgrade my existing solar system since my 10 year old inverter died. I asked some friends for a recommendation and SunSmart SC was mentioned as a great option. Overall I had a good experience with them. Fast turnaround, which I appreciate since any day without solar power was costing me money. We had a few hiccups but they came out and tried to sort it out. They seem to care about customers' feedback and seem to be willing to improve their services.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.23
Thank you, L Gabriel, for sharing your experience! We're glad the turnaround met your expectations and that our team addressed any issues effectively. Your feedback is invaluable as we strive to improve our services.
TT Smith
TT Smith
2024.12.11
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.15
Thank you, TT, for your feedback. We're delighted to hear that you had a positive experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future.
The Knox
The Knox
2024.12.11
had a 20kw system put in with these guys. they have been very professional and great to deal with. They are honest and really care and ensure the system is working properly. Their work was clean and timely, i recommend them to anyone looking for a good local solar supplier!
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.15
Thank you, Knox! We're thrilled to hear you're satisfied with our professional service and solar installation. We appreciate the recommendation and are always here to ensure your system runs smoothly.
Ray Jarvis
Ray Jarvis
2024.12.09
Earlier this year I decided to increase my PV Solar System fitted to my residence. Via "Solar Quotes" their were three companies on offer and very quickly it became obvious that "Sun Smart Sunshine Coast - Solar & Batteries" were to be the bench mark. Indeed within 36 hours I had a rep visit my property followed by an expeditious and accurate quotation. I awaited a couple days for the remaining two companies, who were no where near as proffessional in their approach. I had the advanced upgrade system installed and a couple of minor issues sorted in quick time, by weeks end I had exactly what I had paid for. The tradesmen who visited my residence were courteous and polite, cleaning all aspects of the work site after completion. Within the six months since installation I have had two minor issues which were generally related to WiFi connectivity, and these were resolved promptly and effectively by Matt. After sales service has been exemplary and I cannot recommend SSSC highly enough for cost, proffessional installation and post service & support
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.11
Thank you, Ray, for your detailed feedback! We're thrilled to hear you had a positive experience with us, from installation to resolving minor issues. Your recommendation means a lot, and we’re always here to help with any future needs.
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Richard Scheinecker
Richard Scheinecker
2024.12.06
We have had quotes from several companies and listened to all the sales presentations and just didn't like people that we talked to. They were all about getting the sale and not about what we want the system to do for us and our expectations. Then we called Josh at SunSmart Sunshine Coast. They are Electrician's that specialise in solar. From first contact to completion of the installation, it was personally professional and courteous. Josh, who came and gave us the quote, explained everything in a way that made sense instead of the same generic explanations the other companies used. He was the only one that actually got up and measured the roof! Jayden and Peter did the installation. They were on time ,very courteous, didn't play loud music and yahoo like some others we have heard close by. They got on with the job and left no mess behind. Handover was made simple. Can't forget Callum who organises all the bookings, payment and is available to answer any questions you might have. Just the best company to deal with. HIGHLY RECOMMEND.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.09
Thank you so much, Richard, for your glowing feedback! We're thrilled you had such a positive experience with Josh, Jayden, Peter, and Callum. Your satisfaction and recommendation mean a lot to us.
Scott Lister
Scott Lister
2024.12.05
After a lot of research and a number of quotes I'd highly recommend the team at Sunsmart. Great solid local company. From the initial consult by Josh to the install by Callum and the team they have been honest, reliable and 100% upfront about what we could expect from the 10.56 kw system we had installed. The system is already producing more than we expected. The install team on the day were professional, polite, consultative and also left our home clean and tidy once they were finished for the day. I definitely recommend the team at Sunsmart if your considering solar for your own home.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.09
Thank you, Scott, for your thoughtful review! We're thrilled to hear about your positive experience with Josh, Callum, and the team. It's great to know the system is exceeding expectations. We appreciate your recommendation!
Andre Sasaki
Andre Sasaki
2024.12.04
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.09
Thank you, Andre! We're thrilled to hear that you had a positive experience with us. Your support means a lot. If you have any feedback or suggestions, feel free to let us know.
Saulo Gomes
Saulo Gomes
2024.12.02
I recently had the pleasure of working with SunSmart SC to remove an old solar panel system, assist with an insurance quote, and install a new system tailored to my needs. From start to finish, the service was exceptional, and I want to give special thanks to Josh, John, and his team for their outstanding efforts. Josh and John were excellent in their communication—polite, professional, and always responsive. They took the time to thoroughly understand my requirements, ensuring I was well-informed at every step of the process. Their attention to detail and willingness to go above and beyond truly stood out. The team’s workmanship during the removal of the old system was meticulous. They worked efficiently, keeping everything clean and causing minimal disruption. Their support with the insurance quote was invaluable and made what could have been a stressful process far easier. When it came to installing the new system, the team excelled in every way. The installation was seamless, and their after-sales service has been fantastic, addressing any questions I’ve had promptly and professionally. I couldn’t be happier with my experience with SunSmart SC. If you’re looking for a reliable and professional solar company, I highly recommend their services. Thanks again to Josh, John, and the entire team for going above and
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.06
Thank you, Saulo, for your kind words and detailed review! We're thrilled to hear about your positive experience with Josh, John, and the team. Your satisfaction is our priority, and your feedback is incredibly appreciated.
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Debra Slypen
Debra Slypen
2024.11.29
Our wonderful SunSmart Sunshine Coast team have been amazing. New system put on in 2022, wrecked by hail in 2023 and the team have been fantastic by helping us through the insurance maze and having another system put on back in August. They worked closely with the roofing team and nothing was too much trouble. They have just been out to reset a new modem to the system so we can see our solar generation again. If you are looking for an efficient, communicative and honest crew with an excellent product you must use SunSmart Sunshine Coast. 10 stars if there were such a rating, thank you Callum and crew. Deb and Rick
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.02
Thank you, Debra, for your kind words! We're thrilled our team could assist you through the process and ensure everything was set up perfectly. Your recommendation means a lot to us. We'll certainly pass your thanks to Callum and the crew!
Ezra Djordjevic
Ezra Djordjevic
2024.11.27
We had an amazing experience from start to finish with our solar install. The communication from Mathew with details and planning, Josh with our quote process was smooth and detailed. Jayden and Pete did a great neat clean install. Left no mess behind and presented themself and company very well. Definitely recommend.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.11.28
Thank you, Ezra! We're thrilled you had a fantastic experience with our team. Your recommendation means a lot to us, and we'll continue to prioritize exceptional service and cleanliness.
Luke Wilson
Luke Wilson
2024.11.26
We first used SunSmart Sunshine Coast in 2017 on our new pool... we love the system, and since then the team have provided great after-sales service. Highly recommend !
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.02
Thank you, Luke! We're thrilled you had a great experience and that you're happy with our service. We're always here to help if you need anything in the future.
Barry Jackson
Barry Jackson
2024.11.26
Excellent process from start to finish. Great knowledge, product and service!
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.12.02
Thank you, Barry! We're thrilled to hear about your positive experience and appreciate your kind words about our knowledge, product, and service. Your feedback means a lot to us!
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Callie Jacobs
Callie Jacobs
2024.11.25
What a pleasure. Quick, friendly and professional. Neatly installed system and site cleaned thoroughly afterwards.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.11.26
Thank you, Callie! We're thrilled to hear you enjoyed our service and the installation process. Your feedback is greatly appreciated, and we're here if you need anything in the future!
Armin Tadj
Armin Tadj
2024.11.21
very friendly and helpfull
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.11.26
Thank you, Armin! We're thrilled to hear you had a positive experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Donna Fitzgerald
Donna Fitzgerald
2024.11.20
SunSmart SC fitted our Hybrid Solar System with batteries a month ago east of Gympie. We were nervous about making the right choice on selecting from 3 different companies quotes, 2 from local area, and then SunSmart who are just outside our local area. In the end we feel we have made the very best decision to use SunSmart. Right from the initial enquiry we have felt we have been given comprehensive, accurate and easy to understand information. Matt was so friendly, very patient and spent a lot of time helping us to understand the terminology, the setup, and the workability of solar & batteries. He professionally and knowledgeably addressed some previous information that we had been given that we now realise was inaccurate, and options that would have cost more but delivered less, and that would have seen us be disappointed in our solar journey. After asking questions on our power usage, our household setup, how & when we use power and our expectations for our solar, he promptly designed & quoted a plan that he felt would work best for us. We were really blow away by Matts knowledge of everything solar. Callum was a joy to deal with when he did the preinstall inspection, providing us more detailed information on the how’s & where’s. He is a very knowledgeable tradesman who made us understand how the install & the product would work on our home & with our situation. After hounding these poor guys with questions that they promptly & patiently took time to answer, with minimal delay came installation day. Callum, Josh, Harry and their team of boys worked quickly, carefully & constantly to install our set up. Each one of this team were super professional, very polite & respectful, paid attention to detail and we could see by how they worked that they took pride in a job well done. The after install follow up & help has been excellent. Nothing has been to much trouble. Matt made sure we felt very comfortable using the Solar App and continues to support us with suggestions & information. We are high energy users, averaging over $300 per month ($4000 pa) in the last year, care for an elderly parent that needs consistent temperature, and live rural area that gets many blackouts. We now are in credit with AGL, can provide better care for Dad without worrying about growing energy bills, and now with our Hybrid Inverter & Battery setup we (& more importantly Dad) no longer have worry about those annoying blackouts. We cannot recommend and thank this reliable, honest and professional local company highly enough. We would give SunSmart SC 10 stars if we could. Thanks heaps guys, Dom & Donna.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.11.22
Thank you, Donna, for the heartfelt review! We're delighted to hear that Matt, Callum, and the team exceeded your expectations and helped you find the right solar solution for your needs. Your satisfaction is our priority, and we're here if you need anything.
Joe Venter
Joe Venter
2024.11.14
From the getgo this team stood head & shoulders above the rest. We personally sat through 8 different solar quotes over a 12 month period (Brisbane & SunnyCoast) & we are so pleased we did. SunSmart were the last before we were convinced about the products, the processes & most importantly the people involved. We’ve have only had the Solar up since December 22, so we cant vouch for durability yet, however at this point I dont think we could be happier with the straight talk, no non sense approach to rising power bills. No one else made the recommendations they did & in hindsight we could have bought the cheapest option & received a poor outcome. So we were able to get more out of our roof. Our bills were so high $1000-$1500 per cycle that we had a direct debit in place to avoid the bill shock. For the first time in 13 years at this home in Twin Waters we are in credit with the power company. So hats off to a top business, Matt has developed an amazing culture in a very competitive business. Remember when you relentlessly haggle on price, quality must suffer! Regards Joe Venter
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.11.21
Thank you, Joe! We're thrilled to hear about your positive experience and how our recommendations made a difference. It's great to know your bills are now in credit. We'll continue striving to deliver exceptional service and quality.
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Anthony Robinson
Anthony Robinson
2024.11.10
What an excellent company to work with. The guys were very efficient, polite and helpful when explaining the workings of the system. We highly recommend this company.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.11.11
Thank you Anthony for the review of our services, it is much appreciated.
ryan nikolovski
ryan nikolovski
2024.11.10
The SunSmart team did an amazing job from with our solar, from quote to install. Would highly recommend them for anyone on the sunshine coast that want solar.
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.11.11
Thank you, Ryan! We're thrilled to hear you enjoyed our service and pricing. If you ever need assistance or have questions, feel free to reach out.
Sergio Nogarotto
Sergio Nogarotto
2024.11.08
After realising my Solar edge was not working and my original installer had gone bust, I emailed SunSmart. Callum from SunSmart came out after a couple of days and advised the inverter had failed. He contacted solaredge and arranged a replacement under warranty. When he received it he came and installed the whole brand new system at a time that suited me. After a few hiccups, my solar system is up and running. Callum was very professional, courteous and went above and beyond in getting my system running. I highly recommend SunSmart - they are seamless and professional
Reply from SunSmart Sunshine Coast (Solar and Battery Installation Specialists) 2024.11.11
Thank you for your feedback Sergio, we will pass on your complements to Callum.