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Surebuild Restoration

surebuildrestoration.com

Surebuild Restoration Reviews

EXCELLENT rating
5.0
14 reviews Verified
Surebuild Restoration
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Reviews ( 14 ) 5.0

Julian Villalpando
Julian Villalpando
2024.12.04
My family and I lost our house to a Fire in 2023. I made contact with Surebuild and got into contact with Andrey, Vlad, and Shannon. They worked very close with insurance and are very knowledgeable. They made sure insurance wasn’t cutting corners and we received proper amounts of funds to rebuild our home. They took very good care of my family and I appreciated all the work they did.
Reply from Surebuild Restoration 2024.12.06
We appreciate your feedback! Thank you for letting SUREBUILD take care of your house rebuild.
Stan Hall
Stan Hall
2024.10.28
We had an unknown dishwasher leak for over a year that resulted in damage to the hardwood floor, subfloor, and floor joists. The island was not able to be removed without damage. We contacted SureBuild to discuss the reconstruction process for our kitchen. SureBuild explained that our insurance policy supported new cabinets and hardwood floors. Our insurance adjuster never mentioned this, and we would have never known that we were entitled to this amount of restoration if we hadn’t talked to SureBuild. From the very start, SureBuild communicated directly with our insurance adjuster to ensure that we would receive everything that our policy provided as well as follow-up meetings when unexpected things came up during the reconstruction, all the while keeping us in the loop as well. Having this large pool of money covered by insurance gave us the opportunity to add our own money into the project so we would have the kitchen of our dreams built. When we asked SureBuild if this approach would be OK with them, they encouraged it. We worked with Shannon, our project manager, on the re-design of our kitchen and she kept us abreast of the additional charges that we would be responsible for, above and beyond what the insurance had committed to pay. Having a dedicated project manager removed us from having to deal with all the contractors in our project which included plumbers, electricians, HVAC people, carpenters, carpet people, flooring people, painters, etc. The quality of work completed by SureBuild contractors exceeded our expectations at all levels. The planning for the project was communicated clearly to us, and there were no surprises throughout the project. Our experience could not have been any better than what SureBuild delivered. We feel very fortunate that we had SureBuild build our dream kitchen.
Reply from Surebuild Restoration 2024.10.29
Thank you Stan! We appreciate your feedback and glad we could help with your claim.
Aubry Fleck
Aubry Fleck
2024.07.15
The entire Surebuild Restoration team was an absolute DREAM to work with. They stepped in when we had water damage in our home and helped us navigate the entire process with excellent care and communication. They advocated for us when it came to dealing with insurance and they met their project deadlines. Their level of work was exceptional and we are very happy with how everything turned out. Thank you to Garrick, Andrey & Shannon and the rest of the Surebuild Restoration team for taking such great care of us!
Reply from Surebuild Restoration 2024.07.19
Aubry, Thank you for having us help you with your insurance claim. It was our pleasure working with you!
Shawn St Peter
Shawn St Peter
2024.04.29
We had a basement flood and after a few bids chose Surebuild, we had past experience with another well known company so we knew how the process goes and we also knew how a company can look great on the outside but hire below average subs to save themselves money. Surebuild took care of us from start to finish, they were sympathetic to our situation, responsive, honest and professional. The subs they work with did high quality work. Overall we were really happy with Surebuild and I’d recommend them to anyone.
Reply from Surebuild Restoration 2024.05.10
Shawn, Thank you for letting us help with your insurance claim.
Gregory Howard
Gregory Howard
2024.02.21
Surebuild stepped in after water damage in our home and helped us to navigate all the challenges and unknown surrounding an insurance claim. The team was kind and attentive to our needs form the beginning. When something did not go as planned or did not meet our expectations, the team listened, and advocated on our behalf, certain to make things right! We are thankful for their leadership and support. It was not easy to relocate a family of seven over the summer, but in the end, we have a beautifully restored home.Thank you!!
Reply from Surebuild Restoration 2024.03.18
Thank you for letting us take care of your needs!
Ina Nikuteva
Ina Nikuteva
2024.02.18
Very professional company, highly recommend. Really liked that they worked with us at every step of the process from discovery of the problem (in our case water damage & mold), metigation, helping choose new floors and kitchen cabinets to final details. Great job 👍
Reply from Surebuild Restoration 2024.02.19
Thank you for letting us serve your needs.
Knewton Sakata
Knewton Sakata
2023.11.01
Very professional and close follow up. Was impressed from the start. Came to home to mitigate leak right away. There were some minor painting issues that we were ok with but not happy about. Company came back again and fixed the problem. Great communication. Very professional work while keeping costs reasonable.
Reply from Surebuild Restoration 2023.11.03
Thank you for choosing SureBuild!
Narmina Bayramova
Narmina Bayramova
2023.08.30
We had an amazing experience with this company. From an unfortunate insurance claim from water damage, Surebuild Restoration was recommended to us by a family friend and couldn’t have been in any better hands than them. The whole team was well managed, cooperative, experienced in the best way possible, and very coordinated, giving us amazing and high quality results. Would definitely want Surebuild Restoration by our side with any sort of restoring or rebuilding.
Reply from Surebuild Restoration 2023.11.03
Thank you for letting us help with your claim!
john cheng
john cheng
2023.05.06
It's truly a blessing to find a contractor you can trust to do incredibly high quality work in a timely manner. What sets Andre apart however is his deep experience from having worked on the insurance side of the business. He was able to handle our claim from start to finish. He handled negotiations on our behalf, using his knowledge of the ins and outs of the industry. We would have truly been lost without his care. Even after the project, he followed up multiple times to make sure everything was put back together better than ever! We're confident you will not find a better partner, especially in difficult times. Do not hesitate in selecting Surebuild for your restoration project!
Reply from Surebuild Restoration 2023.05.22
Thank you John for the opportunity to help with your project!
Jody Krzeminski
Jody Krzeminski
2023.05.05
Hands down the best choice for mitigation and repair. The quality and service that I received is beyond words. Every person handled my case with care and took all of the hassle from my hands. They were able to communicate and negotiate with the insurance company and nearly tripled my initial claim amount (that’s right 3x what they originally gave to me for the loss) to ensure I received the true value and cost of what it took to restore my home. I am so grateful that I found this company and will forever recommend them. They Truly took my loss and turned it into a blessing.
Reply from Surebuild Restoration 2023.05.08
Thank you for the opportunity to help with your claim!
Dean Brown
Dean Brown
2023.01.19
SureBuild Restoration & Andrey Vekhov came to our rescue after our former restoration company went bankrupt. From SEPTEMBER to NOVEMBER 24, 2022 ANDREY WAS THE MAN!! He worked in close contact with us and a couple other families from the same former restoration company. We're SO FORTUNATE Andrey stayed with us to help us finish the job. Without him things would have been IMPOSSIBLE for us. Andrey spent time in meetings with us; getting our thoughts and choices down, making plans. All while working with our insurance adjuster. Andrey & Artem did everything they could to keep the job going and fast because we were running out of ALE and needed to be out of our apartment by November 18th. He had as many as 5 trades working inside & out. They ran it like a symphony orchestra!! We passed all of our inspections the 1st time. THANK YOU FOR READING OUR STORY. We can't attest to Andrey's expertise, diligence, care, thoughtfulness, & hardworking WITHOUT writing this long recommendation. YOU CANNOT FIND A BETTER HUMAN BEING TO HELP YOU. If not for Andrey we wouldn't know what to do. WE ARE OVERJOYED with the results of our rebuild. Andrey expects a higher level quality of work as if it is for his own personal residence. We are 2 months in our totally rebuilt home and loving it. Andrey is still checking in on us, setting up appointments to get touch ups done. We are IMPRESSED by this young man. He's got an excellent work ethic and amazing character. Most of his trades were on time, professional, good at what they do but came back and fixed if not, worked organized, asked questions, and were friendly. SUREBUILD IS A CLASS OPERATION. You won't go wrong by choosing ANDREY. He isn't a salesperson. He is very knowledgeable and will do his BEST TO HELP YOU and he's got good guys like Artem, on his crew!! Sincerely ~ Christine & Dean Brown Camas, WA
Reply from Surebuild Restoration 2023.02.11
Thank you Christine and Dean, it was our pleasure helping you with the rebuild of your house!
Tyler Schmidt
Tyler Schmidt
2023.01.18
Sure build did a great job on my house. I had a different company start out and they did not do great work, so when Sure build took over and fixed everything it was a breath of fresh air. They were very responsive and made sure to communicate with me every step of the way. Highly recommend!
Reply from Surebuild Restoration 2023.01.18
Thank you Tyler for opportunity to help finish your project!
Kgeorge
Kgeorge
2022.12.21
Having worked with Andre in the past i can say his work is not only top notch but also as professional as can be. If you have a disaster in your family know that he will care for your home as well as your family with the highest level of compassion and responibility.
Reply from Surebuild Restoration 2024.07.19
Thank you Kyle, I appreciate your feedback!
paul styopin
paul styopin
2021.01.01
Surebuild is the company that will work on your behalf to get your project covered above and beyond what insurance quotes you! Reliable & professional. I definitely recommend their service!
Reply from Surebuild Restoration 2024.07.19
Thank you Paul for letting us help with your claim.