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Sureclean - House Cleaning Services

sureclean.com.sg

Sureclean - House Cleaning Services Reviews

EXCELLENT rating
4.9
1030 reviews Verified
Sureclean - House Cleaning Services

sureclean.com.sg

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Reviews ( 1030 ) 4.9

Apaido Yazid
Apaido Yazid
2025.01.21
Susu, Jana, Shine are very good. Their workmanship is superb. Detailed cleaning. Power.
Susu, Jana, Shine are very good. Their workmanship is superb. Detailed cleaning. Power. Susu, Jana, Shine are very good. Their workmanship is superb. Detailed cleaning. Power. Susu, Jana, Shine are very good. Their workmanship is superb. Detailed cleaning. Power. Susu, Jana, Shine are very good. Their workmanship is superb. Detailed cleaning. Power. Susu, Jana, Shine are very good. Their workmanship is superb. Detailed cleaning. Power. Susu, Jana, Shine are very good. Their workmanship is superb. Detailed cleaning. Power. Susu, Jana, Shine are very good. Their workmanship is superb. Detailed cleaning. Power.
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Reply from Sureclean - House Cleaning Services 2025.01.23
Thank you so much Apaido! It was a pleasure to serve your beautiful home. Stay Sureclean. 🙂 Please do remember to post on Facebook & Trustpilot to stand a chance to win sureclean service vouchers!
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John Lai
John Lai
2025.01.17
Susu, Nicole, Jana are very diligent in cleaning the house. The place is well cleaned and the service rendered is fast, efficient. Will recommend to engage them again in future. :)
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Reply from Sureclean - House Cleaning Services 2025.01.19
Thank you so much John for your kind words! It was a pleasure to serve your beautiful home. Stay Sureclean. 🙂 Please do remember to post on Facebook & Trustpilot to stand a chance to win sureclean service vouchers!
Jeff Cham
Jeff Cham
2025.01.17
Susu, Nicole, Jaya provided very good cleaning to my house. Now I am ready for Chinese New Year
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Reply from Sureclean - House Cleaning Services 2024.01.30
Thank you so much Jeff for your kind words! It was a pleasure to serve your beautiful home. Stay Sureclean. 🙂 Please do remember to post on Facebook & Trustpilot to stand a chance to win sureclean service vouchers!
Jaime Lim
Jaime Lim
2025.01.15
Abu was fantastic, doing a thorough cleaning job. He was clear in explanations and very friendly.
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Reply from Sureclean - House Cleaning Services 2025.01.17
Thank you so much, Jaime for the 5-star rating! We're glad that your satisfied with the service of our professional cleaner, Abu. We look forward to serving you again in the future.
people p
people p
2025.01.12
Overall quality of service was acceptable however for the steep price point, I believe more can be done. Had to get the team to re-clean the window and balcony ledges. Cleaners incentive were affected by the internal survey If price is not a concern for you, then sure clean is good for you.
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Reply from Sureclean - House Cleaning Services 2025.01.13
Thank you People P for your honest review! Your review means the world to us and can help us to improve more. We look forward to serving you again in the future.
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Eng Siong Wee
Eng Siong Wee
2025.01.10
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Reply from Sureclean - House Cleaning Services 2025.01.13
Thank you so much, Eng Siong Wee for the 5-star rating! Your satisfaction is our top priority, and we look forward to serving you again in the future.
melissa oh
melissa oh
2025.01.08
Susu, Nicole and Sue did great job in cleaning my house, preparing for CNY. Great jobs girls!!
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Reply from Sureclean - House Cleaning Services 2025.01.08
Thank you so much, Melissa for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
John Tan
John Tan
2025.01.05
Engaged Sureclean for a “post renovation cleaning” service. Upon careful inspection and cleaning on our own, I realised that there were many areas where dust and debris was not cleared. Example: Huge amount of fine dust was found in the kitchen carpentry. Dust in my yard was not cleared. Dust from Yard Window was not wiped down. These could have been easily cleaned and were not tough stains (cement/paint which were not included in their post renovation package) 5 stars was given previously for their internal survey/ review due to the strong initiative of the cleaning supervisor. For the steep price point and services offered, it would be prudent to engage other firms which will conduct a more comprehensive cleaning for post renovation. Utterly disappointed at the quality of service provided, given the number of 5 star reviews.
Engaged Sureclean for a “post renovation cleaning” service. Upon careful inspection and cleaning on our own, I realised that there were many areas where dust and debris was not cleared. Example: Huge amount of fine dust was found in the kitchen carpentry. Dust in my yard was not cleared. Dust from Yard Window was not wiped down. These could have been easily cleaned and were not tough stains (cement/paint which were not included in their post renovation package) 5 stars was given previously for their internal survey/ review due to the strong initiative of the cleaning supervisor. For the steep price point and services offered, it would be prudent to engage other firms which will conduct a more comprehensive cleaning for post renovation. Utterly disappointed at the quality of service provided, given the number of 5 star reviews. Engaged Sureclean for a “post renovation cleaning” service. Upon careful inspection and cleaning on our own, I realised that there were many areas where dust and debris was not cleared. Example: Huge amount of fine dust was found in the kitchen carpentry. Dust in my yard was not cleared. Dust from Yard Window was not wiped down. These could have been easily cleaned and were not tough stains (cement/paint which were not included in their post renovation package) 5 stars was given previously for their internal survey/ review due to the strong initiative of the cleaning supervisor. For the steep price point and services offered, it would be prudent to engage other firms which will conduct a more comprehensive cleaning for post renovation. Utterly disappointed at the quality of service provided, given the number of 5 star reviews. Engaged Sureclean for a “post renovation cleaning” service. Upon careful inspection and cleaning on our own, I realised that there were many areas where dust and debris was not cleared. Example: Huge amount of fine dust was found in the kitchen carpentry. Dust in my yard was not cleared. Dust from Yard Window was not wiped down. These could have been easily cleaned and were not tough stains (cement/paint which were not included in their post renovation package) 5 stars was given previously for their internal survey/ review due to the strong initiative of the cleaning supervisor. For the steep price point and services offered, it would be prudent to engage other firms which will conduct a more comprehensive cleaning for post renovation. Utterly disappointed at the quality of service provided, given the number of 5 star reviews. Engaged Sureclean for a “post renovation cleaning” service. Upon careful inspection and cleaning on our own, I realised that there were many areas where dust and debris was not cleared. Example: Huge amount of fine dust was found in the kitchen carpentry. Dust in my yard was not cleared. Dust from Yard Window was not wiped down. These could have been easily cleaned and were not tough stains (cement/paint which were not included in their post renovation package) 5 stars was given previously for their internal survey/ review due to the strong initiative of the cleaning supervisor. For the steep price point and services offered, it would be prudent to engage other firms which will conduct a more comprehensive cleaning for post renovation. Utterly disappointed at the quality of service provided, given the number of 5 star reviews. Engaged Sureclean for a “post renovation cleaning” service. Upon careful inspection and cleaning on our own, I realised that there were many areas where dust and debris was not cleared. Example: Huge amount of fine dust was found in the kitchen carpentry. Dust in my yard was not cleared. Dust from Yard Window was not wiped down. These could have been easily cleaned and were not tough stains (cement/paint which were not included in their post renovation package) 5 stars was given previously for their internal survey/ review due to the strong initiative of the cleaning supervisor. For the steep price point and services offered, it would be prudent to engage other firms which will conduct a more comprehensive cleaning for post renovation. Utterly disappointed at the quality of service provided, given the number of 5 star reviews. Engaged Sureclean for a “post renovation cleaning” service. Upon careful inspection and cleaning on our own, I realised that there were many areas where dust and debris was not cleared. Example: Huge amount of fine dust was found in the kitchen carpentry. Dust in my yard was not cleared. Dust from Yard Window was not wiped down. These could have been easily cleaned and were not tough stains (cement/paint which were not included in their post renovation package) 5 stars was given previously for their internal survey/ review due to the strong initiative of the cleaning supervisor. For the steep price point and services offered, it would be prudent to engage other firms which will conduct a more comprehensive cleaning for post renovation. Utterly disappointed at the quality of service provided, given the number of 5 star reviews. Engaged Sureclean for a “post renovation cleaning” service. Upon careful inspection and cleaning on our own, I realised that there were many areas where dust and debris was not cleared. Example: Huge amount of fine dust was found in the kitchen carpentry. Dust in my yard was not cleared. Dust from Yard Window was not wiped down. These could have been easily cleaned and were not tough stains (cement/paint which were not included in their post renovation package) 5 stars was given previously for their internal survey/ review due to the strong initiative of the cleaning supervisor. For the steep price point and services offered, it would be prudent to engage other firms which will conduct a more comprehensive cleaning for post renovation. Utterly disappointed at the quality of service provided, given the number of 5 star reviews.
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Reply from Sureclean - House Cleaning Services 2025.01.24
Note to John: as the situation has already been amicably resolved,we respectfully request of you to remove the review as per promised by you. Thank you for sharing your feedback with us and for getting in touch regarding the touch-up service for your apartment. We are truly sorry to hear about your disappointment with our post-renovation cleaning service. Your experience does not reflect the high standards we strive to deliver, and we regret falling short in this instance. We appreciate your acknowledgment of our cleaning supervisor’s initiative, but we understand this does not make up for the areas that were overlooked. Your detailed feedback about the dust in the kitchen carpentry, yard, and windows is invaluable in helping us improve our processes. We’re glad to have the opportunity to address your concerns and ensure the cleaning meets your expectations. If there’s anything further you’d like us to take note of during this follow-up, please don’t hesitate to let us know. Thank you for your patience, and we look forward to resolving this promptly.
Yanyan li
Yanyan li
2025.01.04
Eswary ,loka EE and Usha (4 helpers in total) are punctual for the cleaning session. they were thorough in the cleaning. i am satisfied with the service.
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Reply from Sureclean - House Cleaning Services 2025.01.06
Thank you so much, Yanyan for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
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Gillian Tan
Gillian Tan
2024.12.31
Very satisfied in their professional cleaning with Susu, Nicole & Jana
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Reply from Sureclean - House Cleaning Services 2025.01.06
Thank you so much, Gillian for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Helen
Helen
2024.12.30
Detailed and thorough cleaning provided for move out cleaning service. Thanks to Susu, Nicole, and Kim for friendly and thorough service.
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Reply from Sureclean - House Cleaning Services 2024.12.30
Thank you Helen so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Ervin Ng
Ervin Ng
2024.12.26
Engaged Sureclean for curtain cleaning and sanitization services. I’m one of those who can’t live without curtains for a night for those usual laundry pickup services. Needed a quick yet thorough same-day cleanup for all my full length curtains. Cleaning of 8 day and 8 night curtains took about 2 hours. Abu was the sureclean rep who cleaned my curtains. He was very thorough and patient with his service and even scrub my curtains as some of the day curtains had mold due to rain and improper drying. He gave some advice on how to better manage curtains during rainy days and was able to remove most of the mold. I’ve attached a picture of how the mold look like (black dots). Very satisfied with his service and would recommend this to anyone who requires fuss free cleaning service with minimal down time.
Engaged Sureclean for curtain cleaning and sanitization services. I’m one of those who can’t live without curtains for a night for those usual laundry pickup services. Needed a quick yet thorough same-day cleanup for all my full length curtains. Cleaning of 8 day and 8 night curtains took about 2 hours. Abu was the sureclean rep who cleaned my curtains. He was very thorough and patient with his service and even scrub my curtains as some of the day curtains had mold due to rain and improper drying. He gave some advice on how to better manage curtains during rainy days and was able to remove most of the mold. I’ve attached a picture of how the mold look like (black dots). Very satisfied with his service and would recommend this to anyone who requires fuss free cleaning service with minimal down time.
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Reply from Sureclean - House Cleaning Services 2024.12.27
Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
N L
N L
2024.12.26
Susu, Nicole, Kim did an excellent job in cleaning our house and they were fast and meticulous. Highly recommend
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Reply from Sureclean - House Cleaning Services 2024.12.27
Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
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Kester Ng
Kester Ng
2024.12.26
Helpers did a great job in cleaning my entire house with the given timeframe. Many thanks! - Eswary - Ee - Rani - Usha
Helpers did a great job in cleaning my entire house with the given timeframe. Many thanks! - Eswary - Ee - Rani - Usha
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Reply from Sureclean - House Cleaning Services 2024.12.27
Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
C Koh
C Koh
2024.12.23
Thanks to Eswary & team for the post-renovation cleaning. They did quite a good job, though there’s room for improvement.
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Reply from Sureclean - House Cleaning Services 2024.12.26
Thank you, C Koh, for your honest feedback! 🌟 We’re glad to hear Eswary and the team did a good job with your post-renovation cleaning. We truly value your input and will work on those areas for improvement to serve you even better in the future!
Tiffany Chiong
Tiffany Chiong
2024.12.23
Very professional service from Susu, Nicole and Kim, very thorough job done, and very friendly.
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Reply from Sureclean - House Cleaning Services 2024.12.23
Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Anne Lau
Anne Lau
2024.12.23
Eswary, EE,loka and Usha would a great help in our post renovation cleaning. Fast & efficient job done!
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Reply from Sureclean - House Cleaning Services 2024.12.23
Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
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Syuhada H
Syuhada H
2024.12.21
Susu, Nicole, RA and MT were great would highly recommend them
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Reply from Sureclean - House Cleaning Services 2024.12.23
Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Sky Ng
Sky Ng
2024.12.20
Very friendly, hardworking and wonderful service. Even though it’s just the 3 of them and it took them longer than expected, they still complete the job without complain and finish it well. I want to give them 5 Star for their dedication and commitment to their job service. They definitely deserve a raise! Merry Christmas guys.
Very friendly, hardworking and wonderful service. Even though it’s just the 3 of them and it took them longer than expected, they still complete the job without complain and finish it well. I want to give them 5 Star for their dedication and commitment to their job service. They definitely deserve a raise! Merry Christmas guys.
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Reply from Sureclean - House Cleaning Services 2024.12.23
Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Tania Ang
Tania Ang
2024.12.20
Nicole, Rakani, Rani, Komathi helped with our post Reno cleaning, thank you so much for the great job!
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Reply from Sureclean - House Cleaning Services 2024.12.23
Thank you so much for the 5-star rating! We are delighted to hear that you had a positive experience with our house cleaning services. Your satisfaction is our top priority, and we look forward to serving you again in the future.