Tawkify

tawkify.com

Tawkify Reviews

AVERAGE rating
2.7
356 reviews Verified
Tawkify
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Reviews ( 356 ) 2.7

Sales in San Francisco, CA
Sales in San Francisco, CA
2024.10.12
Be Brave! Pros:You have the opportunity to connect with all different kinds of people Cons:Unethical practices and disorganization has changed the company culture Advice to Management:Value your team
Corinne S
Corinne S
2024.10.06
Tawkify has many misleading statements. I was told that I would be matched with people who were also paying for matchmaking services. This was not true. If you chose not to pay for Tawkify you can still be added to their database and be matched with paying customers. All of the men I was matched with had no investment in the process. Tawkify relies on professional, successful women who are looking for help sorting through online dating. Tawkify charges those women and then matches them with men who are not serious about finding long term relationships. Of the 9 dates I went on only 1 was a quality person that I could have been serious with and he was 9 hours away. You will not get what you pay for, the matchmakers ignored my preferences and desired outcomes just to push dates through. Do not waste your time, energy or money on this. The experience is frustrating and disappointing. You will have much better luck finding matches yourself than relying on Tawkify. Read the reviews they are horrible
Beth G
Beth G
2024.09.23
This dating service promised so much and delivered nothing. I was assured that they had a vast pool of dating candidates in my area. I was only matched with one person remotely close to me. And even so it was not a very vetted or worthwhile match. I was totally misled on the resources and service that would be offered. I overpaid substantially and, Ive been offered no reasonable refund. The reason a refund will be saw is because the company promised something that they did not to deliver on.
Bee M
Bee M
2024.09.22
the worst dating service you could pay for. I wouldn't waste your money. the matchmakers line up thoughtless matches that don't match your personality or what you're asking for. What's worse, the service itself it horrible!! im only half way through my 12 match package and its been an awful experience already. My match maker messed up on 2 of my dates, telling him one time, and scheduling me for another. Then the other 2 dates I got all the way there (drove 40 mintutes to the scheduled meeting place), then text the dateline assistance number because my date didn't show up... customer service calls a few minutes later to say "Oh we're sorry... we FORGOT to tell you, he cancelled yesterday".. the worst part is ive asked for my money back now 3 times and they keep telling me "poor customer service isn't a breech of contract on our end. Sorry". this is an awful business with poor customer service. save you money.
Maggie E.
Maggie E.
2024.09.06
Verified
Low Quality Match Pool I paid $6,800 for 6 matches with the belief that I would have dates that were well matched for my personality, lifestyle and physical attributes. I also believed the service would have higher caliber candidates than the apps. It did not. In fact, it drove me to get back on the apps, where I have had success. If I could go back, I would have bought a purse instead. My first match was so off-point, customer service provided me with an additional match for free. My second match was OK; I was trying to keep an open mind and said I would see him again; he agreed, but ultimately neither of us reached out. After that, my matchmaker essentially asked me to lower my standards so she could have better luck finding matches for me. After arguing with customer service for a refund, which they refused, I switched matchmakers. It didn't help. The matches are only as good as their candidate pool, which is not impressive. I felt the matchmakers had quotas to meet, sending me on dates with people who were nowhere near what I was looking for. Twice, it took a while to find matches, and by that time I was already dating someone I met outside of the service. Note, they will not refund you if you find a relationship outside of Tawkify, only if that someone was found through their service. Tawkify was a waste of my time and money. So much so, I forfeited my final two dates. Buyer beware prior to signing the contract; take note of the refund agreement as what they sell you on, vs what it says, do not align.
Reply from Tawkify 2024.09.04
Hi there, we're sorry to hear that your experience wasn't what you were hoping for. We tried to reach out to you but did not hear back. Our team is here to help if you'd like to discuss further!
Maggie E
Maggie E
2024.08.27
I paid $6,800 for 6 matches with the belief that I would have dates that were well matched for my personality, lifestyle and physical attributes. I also believed the service would have higher caliber candidates than the apps. It did not. In fact, it drove me to get back on the apps, where I have had success. If I could go back, I would have bought a purse ********** first match was so off-point, customer service provided me with an additional match for free. My second match was OK; I was trying to keep an open mind and said I would see him again; he agreed, but ultimately neither of us reached out. After that, my matchmaker essentially asked me to lower my standards so she could have better luck finding matches for me. After arguing with customer service for a refund, which they refused, I switched matchmakers. It didnt help. The matches are only as good as their candidate pool, which is not impressive. I felt the matchmakers had quotas to meet, sending me on dates with people who were nowhere near what I was looking for. Twice, it took a while to find matches, and by that time I was already dating someone I met outside of the service. Note, they will not refund you if you find a relationship outside of Tawkify, only if that someone was found through their service.Tawkify was a waste of my time and money. So much so, I forfeited my final two dates. Buyer beware prior to signing the contract; take note of the refund agreement as what they sell you on, vs what it says, do not align.
Matchmaker in New York, NY
Matchmaker in New York, NY
2024.08.26
Flexible work schedule Pros:1. Can make own schedule 2. Work with many different types of people 3. Can earn 100k if you take on 60+ clients Cons:The sales team was overpromising clients and sometimes taking clients that had no potential matches or who weren't open to being flexible. This made it incredibly hard on the matchmakers who have clients with extremely unrealistic expectations. Advice to Management:Only take clients you can have quality matches for- and be honest with people.
Matchmaker in San Francisco, CA
Matchmaker in San Francisco, CA
2024.08.11
Disrespectful of employees Pros:To help people find love Cons:They create a toxic work environment and fire people randomly without cause
Professional Matchmaker in Illinois City, IL
Professional Matchmaker in Illinois City, IL
2024.08.06
Date Factory Pros:Remote Work Support team is fantastic Cons:The business model. Matchmakers are incentivized to simply get out as many dates out per month as possible/with little to no regard as to the quality of the date. The pay structure is a cliff one. For example, if the minimum number of dates to meet the income goal for the month is 60 and the MM slides in at 59, the income will be zero. That is a lot of works for zero compensation. With this business model, the Match makers are forced to throw dates together fast and furious (or choose to not get paid for their hard work). At the end of the month, clients are unhappy and asking for refunds, and I personally felt like a used car salesman. It was anxiety producing to say the least. Advice to Management:Sales and Match Makers could perhaps collaborate.
Erin O
Erin O
2024.07.30
Wouldnt let me give 1 star. I joined Tawkify last October and paid several thousands of dollars upfront for my package. Over the course of my time I had 4 different matchmakers because 3 of the 4 matchmakers left the company. Every time my matchmaker left they would apologize and give me an extra match to try and make it up. That didnt improve the experience. As a therapist, having to start over with each matchmaker impacts the outcome just like having to start over again with. a therapist would. You find yourself repeating things and trying to establish comfortability with the matchmaker. Once youre given a matchmaker you meet them for an hour long meeting to get to know you and your preferences and thats it. Theres no additional meetings other than an optional call after a date to talk for ************************************************************************* try a second date because their process is blind matching so a second date might help. I had 9 matches total and not a single one resulted in a second date. There even were dates that seemed to go very well that ended with a no. I know they cannot control the outcome but the matches seemed to be unserious about dating and just looking for sparks. Its a shame to pay what I did to meet men like this. I have had better luck on cheaper apps.I dont think the blind model works at all. You dont find out much about the match and not even a name until 2 hours before the date. I provided pictures of men Im attracted to and was clear about my interests. I was given men who didnt fit either. The men were attractive enough at times but nothing like I had said I wanted. I would save my money and use an app. Cheaper and you can control more.
Pamela K
Pamela K
2024.07.27
Rather give them 1/2 star if I could. I joined this matchmaker after seeing it advertise on IG. It has been 3 months, after paying $8,000 upfront to get started and be matched with 6 men, I have been on one date. I originally requested a female matchmaker, I was given a male matchmaker. I have had a sick feeling for over a month now that I was conned at a vulnerable point in my life and the salesman on the phone said all the right things to get me to pull out my credit card. No payment plan was offered. Upon reading online complaints about this company I found a lawsuit that states the defendant paid $3700 for 6 matches after HE had negotiated the price down from $5400. Why did I pay $8000 for 6 matches and I'm female??yet this man paid $3700?? Not to mention I should have been sent on many dates by now in the last 3 months, not just the one!! My matchmaker will set up a scheduled "7 minute phone catch up meeting" with me every 4-5 weeks and the last one sounded rehearsed and mundane. He told me he is going to have to look for matches for me closer to 2 hours away because he is having trouble finding men that meet the requirements I request in closer proximity. That's absolutely ridiculous! I am going to dispute this through my credit card and try to get a refund. After all, they haven't even done anything for me to justify taking my $8000. Also, my matchmaker always ends the call with me by saying "I expect to have a match for you in a week or two" and he never does!! I really wish I had done my research on them before getting involved but they said all the right things to a vulnerable woman and suckered me into the scam. Go on their IG page, all the couples are dressed perfect, perfect hair, perfect love stories, engaged after a year of dating after they met on Tawkify. It's most likely paid actors in those stories, it's not real life. Everyone does not look like that. It's all too perfect for a reason. It's not real. Do not get involve or lose your money.
Anonymous Employee in Bulacan, Bulacan
Anonymous Employee in Bulacan, Bulacan
2024.07.25
Great Work Environment Pros:The work energy is electric. Everyone is energized and giving their best in their jobs. Cons:Working remotely could be challenging because you'll never see your peers in the same room. We do try to make it work with fun company Zoom activities.
Jennifer D
Jennifer D
2024.07.23
As a survivor of sexual assault, I was nervous about re-entering the dating scene. Tawkify demonstrates an unparalleled commitment to safety and well-being.Tawkify was sensitive and considerate of my personal history. Unlike other matchmaking services I researched, they have extensive safety protocols in place, including rigorous background checks and a comprehensive response protocol for handling sensitive issues like assault accusations. They have a zero tolerance policy for harassment. This level of diligence reassured me immensely and allowed me to focus on connecting with potential matches without fear.I was impressed by the extra steps they took to reassure me and protect my safety and privacy. ***** and ******* went above and beyond to create a safe environment for me, providing clear, quick, responsive communication and support throughout the process. Most matchmaking services do not do background checks or validate the claims the matches make. Tawkify's proactive approach and genuine concern for my safety set them apart in an industry where such considerations are often overlooked.I would recommend Tawkify to anyone who has had an experience like mine. For anyone with similar concerns, I urge you to inquire whether your dating service or app has these crucial safety features. Read your contract/agreement carefully and inquire about how they will respond to the worst case scenario. Tawkify has also shown me that with the right support, it's possible to navigate this aspect of life with security.
Scheduling Assistant
Scheduling Assistant
2024.07.23
Working at Tawkify Pros:Working at Tawkify has been an incredibly rewarding experience in terms of compensation, benefits, and professional growth opportunities. From day one, I was impressed by the company's commitment to providing competitive compensation packages that truly value employee contributions plus work life balance. This made me feel respected and motivated to perform at my best. Cons:My time at Tawkify was unfortunately marked by serious issues stemming from the leadership of our last team lead Zergio. The layoffs overseen lacked fairness and transparency. Despite being one of the top performers, I and many others were let go without clear reasons. This left us feeling unfairly treated and confused. Adding to this, he even retained his relative, despite their poor performance, while letting go of most top performers. This raised concerns about fairness and decision-making. Under his leadership, there was a lack of training and support for professional growth, which hindered our development and caused frustration. He also unexpectedly reassigned my tasks to his relative without notice, disrupting my work and communication within the team. Furthermore, he took over handling messages meant for the team, affecting our workload and performance metrics negatively. On my last day, he abruptly cut my access to tools and trackers, claiming I missed a meeting scheduled without notice. Overall, my experience at Tawkify under Zergio was disappointing and concerning due to his lack of transparency, favoritism, and unprofessional conduct.
Michelle G
Michelle G
2024.07.19
Ladies, please read this review before signing up for Tawkify matchmaking services! I am a successful 40 yr old woman who signed up because I was promised a higher caliber of dates compared to the dating apps. Tawkify told me they had a database of 1.5 million people, had a strong presence in the midwest and that I would go in front of their review board to ensure I was a good fit as a client. I was approved within 24 hours and signed up for their three match experience for $4,500. After signing up, I met with my personal matchmaker where I shared intimate details about what I was looking for in a partner, including my life goals and income. This is where I learned the dates were blind which was never disclosed in the intro call. In addition, after my first date I learned he had signed for their $99.00 database package. Why would Tawkify not tell me I could be matched with men only paying $99 compared to my $4.5k investment? My dates consisted of men not having real jobs, just divorced living in an apartment with their kids, and being blind sided finding out real time on a date that he was hearing impaired or another time finding out he was a recovering alcoholic. Their matchmaking process is all about quantity not quality. I complained to their customer service team after every date and each time they never took accountability. I asked them to release my phone records but they declined. I even pursued the lawyer route but decided to cut my losses because I didnt want to pay any more money towards this scam of a process. Im hoping this review will help other women like me not pay thousands of dollars for a company that has zero accountability for their short falls.
Engineering Manager
Engineering Manager
2024.07.08
Great company despite tough changes Pros:As a manager at Tawkify, I’ve witnessed significant changes in the past few months. While the recent team changes were undoubtedly difficult and impacted many valued colleagues, I believe it’s important to share another perspective from the other reviews on the current state of the company. The terminations were a challenging and emotional process for everyone involved. Many of us lost friends and talented team members. It’s crucial to acknowledge their contributions and the difficulty of these decisions. No one takes such actions lightly, and the leadership had to make tough choices based on team dynamics and the company’s long-term health. Despite these hardships, the current environment at Tawkify has seen notable improvements. Projects are moving forward more swiftly, and decision-making processes have become more streamlined. The focus and clarity on our objectives have increased, reducing the prolonged debates that often slowed progress in the past. Even after all these changes, this remains the best place I’ve worked at in terms of culture. Everyone is so supportive, talented, engaged to fulfill our mission, within smaller teams, and across departments. I understand that my experience might differ from others, and I respect the feelings and experiences of those who were let go, often without much notice. It’s a complex situation with no easy answers. Cons:After a couple years at the company, I regret that we are not able to offer more affordable products. In my opinion, the mission makes sense if the products are more accessible. This is not a critique as I participate in the work myself, but a realization that we do not manage to implement the vision that we set for ourselves, and it affects how much belief I have in the day to day work.
Matchmaker in San Francisco, CA
Matchmaker in San Francisco, CA
2024.07.04
It used to be a good job Pros:Remote work. Wish we could bring back the old company culture Cons:Profit-driven. Indiscriminate layoffs. Lack of diversity. They don’t care about employees or their clients. Seems like this is a failing company.
Matchmaker in Los Angeles, CA
Matchmaker in Los Angeles, CA
2024.06.29
Well Pros:Remote, Flexible schedule, nice coworkers Cons:Confusion, confusion, chaos, chaos and more confusion Advice to Management:N/A
Management
Management
2024.06.20
Sad State Pros:At one time, it was a nice place to work, but the culture declined significantly over the past year. Cons:The original culture and vision of the Matchmaking product has been completely obliterated under new management. The wrong people are in charge, showing no respect for their most vital resources—their matchmakers who are pushed to an abusive level of overwork and undervaluation. Management's lack of leadership is evident in their constant gaslighting of employees. The product has been so drastically altered that it no longer resembles a Matchmaking service worth using over other apps. They use the few remaining matchmakers as a front to deceive clients into believing they still offer a unique service, which couldn't be further from the truth. Instead, they overload client rosters and outsource their original responsibilities. The future direction of this company is murky at best, but their current actions are driving it straight into the ground. Advice to Management:They don’t seem to care about any advice.
Anonymous Employee
Anonymous Employee
2024.06.17
A job is what you make it Pros:The company has recently undergone significant changes and organizational transitions. This involved removing poor management and internally hiring new employees, who are now entitled to employee benefits. These benefits include holidays, sick and vacation paid time off, as well as health benefits. The role comes with a base salary plus a performance-based bonus. The position offers flexibility - it is what you make of it. I'm delighted to have a job that allows me to work from home and provides an opportunity to increase my income beyond the base salary. Cons:The department has a lot of negativity, which makes it uncomfortable for those of us who love our jobs to express that. Currently, there is no 401k match, but I haven't seen that in other startup companies. Time off is accrued, and we only get 2 weeks of vacation, but we do get an additional 2 weeks for sick time, and it is carried over if unused. Computer isn't the best device but at least we get internet paid for.