Tenants Advice

tenantsadvice.co.uk

Tenants Advice التقييمات

تصنيف جيد
4.1
56 reviews تم التحقق
Tenants Advice
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التقييمات ( 56 ) 4.1

marvalus247
marvalus247
2024.11.27
I do not recommend Tenants advice, nor do I recommend Antony Hodari solicitors who they used for my case. I spent over a year trying to get help with my housing disrepair, I’m still left with lots of problems at my home, I complained to tenants advice multiple times about the problems with Antony Hodari, who had been ignoring me for months on end, Tenants advice were not able to get my complaints resolved and I will still left in the same situation, being ignored my my housing association and also my solicitor who was meant to be representing me.
الرد من Tenants Advice 2024.12.05
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us 0800 047 2017 or email me at Samuel.stemp@tenantsadvice.co.uk with any further comments or suggestions? We hope we can use this to improve in the future.
David Akoto
David Akoto
2024.11.16
Team were very supportive and applied pressure to get the right result for me
الرد من Tenants Advice 2024.12.05
Hey David, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Zebby Boom
Zebby Boom
2024.11.05
الرد من Tenants Advice 2024.11.13
We’re extremely grateful that you took the time to leave us a 5-star review. Thank you!
Gary Salmon
Gary Salmon
2024.10.31
I AM VERY HAPPY WITH TENANTS ADVICE ON HOW THEY DEAL WITH CASES I WOULD RECOMMEND THEM TO ANYONE THAT I KNOW OF
الرد من Tenants Advice 2024.11.13
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best service, and we’re glad to hear that we succeeded. Thanks again.
Mark Maynard
Mark Maynard
2024.10.28
It went well I'm looking forward to when all the work has been completed. The men treated us with respect
الرد من Tenants Advice 2024.10.30
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us
Mercy Fetuga
Mercy Fetuga
2024.10.28
الرد من Tenants Advice 2024.10.30
Thanks for your 5-star review! We sincerely appreciate your feedback.
FLANZ PERDI
FLANZ PERDI
2024.10.27
TERRIBLE COMPANY
الرد من Tenants Advice 2024.10.30
We regret that your experience didn’t meet expectations. Our team works hard to provide great service, and we'd appreciate the chance to learn more about what went wrong. Please get in touch with me at Samuel.stemp@tenantsadvice.co.uk so I can address your concerns.
Mrs B
Mrs B
2024.10.27
Friendly,thorough and enthusiastic
الرد من Tenants Advice 2024.10.30
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us
Md Lutfur Rahman
Md Lutfur Rahman
2024.10.27
We are suffering with mouldy walls and roof and every day there's bugs coming out of nowhere downstairs. Also my windows become steamy and mouldy. We request for a service they come and look and say stuff but they leave by giving little information and when they say they'll come back and fix the issues they don't.
الرد من Tenants Advice 2024.10.30
Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us 0800 047 2017 or email me at Samuel.stemp@tenantsadvice.co.uk with any further comments or suggestions?
Norman Stanbury
Norman Stanbury
2024.10.27
very good company everything got sorted only thing I'm still waiting of my payment seems to be taking a while apart from that everything was professionally done
الرد من Tenants Advice 2024.10.30
Thanks for the fantastic review! It’s great to know that our support helped make a difference with your repair needs. If there’s ever more, we can do to help, feel free to reach out. Your feedback truly means a lot to our team!
Linda Gibson
Linda Gibson
2024.10.27
Not only have i been happy with choosing you my college, whom i introduced, is also satisfied with the investigations into the council’s downfalls. I have been recommending you on my Next Door community app too
الرد من Tenants Advice 2024.10.30
Thank you so much for your positive feedback Linda! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best service, and we’re glad to hear that we succeeded. Thanks again.
Sally Ainsworth
Sally Ainsworth
2024.10.27
Was not helpful at all.Was told we had rising damp.We did'nt know.We knew we had damp issues otherwise.Also other problems as well. 2 solicitors rejected case.So i told them don't bother.Waste of time.Wish we hadn't bothered.
الرد من Tenants Advice 2024.10.30
We regret that your experience didn’t meet expectations. Our team works hard to provide great service, and we'd appreciate the chance to learn more about what went wrong. Please get in touch with me at Samuel.stemp@tenantsadvice.co.uk so I can address your concerns.
Poupina __
Poupina __
2024.10.27
Thanks you so much for your help. Ive been depressed because of a leak in my house coming from my upstairs neighbor who is a lease holder and for 8 months, the council couldn't help me .. Tenants advice provided me a Solliciter , no win no fees and they helped me out. Thanks for the support !!!
الرد من Tenants Advice 2024.10.30
Thanks for the fantastic review! It’s great to know that our support helped make a difference with your repair needs. If there’s ever more, we can do to help, feel free to reach out. Your feedback truly means a lot to our team!
Kalisha Morris
Kalisha Morris
2024.10.27
Nothing has been done, ain’t heard nothing back, worst experience w
الرد من Tenants Advice 2024.10.30
Thank you for taking the time to leave your review. We apologise that you had a negative experience with Tenants Advice. We would like to invite you to get in touch with us so we can discuss this further and ensure that your expectations are met. Please feel free to contact us on 0800 047 2017. We look forward to hearing from you.
Kalavati Patel
Kalavati Patel
2024.10.24
Good service Very helpful
الرد من Tenants Advice 2024.10.30
Thanks for your 5-star review! We sincerely appreciate your feedback.
Kev Cooper-Raven
Kev Cooper-Raven
2024.10.21
Dont bother!!! The Solicitor wasn't bothered to chase our case, because it wasnt an easy profit. Their reason ..... I had stopped reporting faults to the landlord after repeatedly getting nothing done. And I'd repaired, replaced or used alternate solutions myself! Isn't that EXACTLY what this service is supposed to deal with? Well; apparently not, if it ain't an easy buck! It's a shame google don't allow you to make a negative rating.
الرد من Tenants Advice 2024.10.21
We're truly sorry that you faced this issue. This is not the experience we aim to provide. Your feedback helps us improve, and we'd love the opportunity to fix this. Please reach out to me at Samuel.stemp@tenantsadvice.co.uk so I can address your concerns personally.
Desine Duncan
Desine Duncan
2024.10.21
الرد من Tenants Advice 2024.10.21
We’re extremely grateful that you took the time to leave us a 5-star review. Thank you!
Finch Antony
Finch Antony
2024.10.21
Could not fault them at all, all work was carried out quick and easy. Previously I had contacted my housing group, they made appointments never showed contacted tenants advice and my issues were sorted, would recommend anyone to contact them. Thank you
الرد من Tenants Advice 2024.10.21
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again.
Carol Wingfield
Carol Wingfield
2024.10.21
الرد من Tenants Advice 2024.10.21
We’re extremely grateful that you took the time to leave us a 5-star review. Thank you!
Maria Guttmannova
Maria Guttmannova
2024.10.20
الرد من Tenants Advice 2024.10.21
We’re extremely grateful that you took the time to leave us a 5-star review. Thank you!