The Auto Glass Company Reviews

Very professional efficient economical couldn't ask for anything better they truly came thru

This is a real auto glass company. I tried the fake Safelite auto glass company and was not happy with their lies and deceit about broken auto glass arriving two separate times they are all liars and have a monopoly on the industry. I will definitely use the auto glass company again.

Horrible customer service, didn't hold an appointment for install of a front windshield on a week day during business hours. Highly unprofessional. I had to then call and schedule with a local business/glass company that did a great job, had amazing transparency and made me feel like the job wasn't just important to him to get done to do his basic job but get to other customers and at the same time he was great with me! DO NOT RECOMMEND SATELLITE>

They exceeded expectations! They were able to replace my windshield the next day and were polite, professional and time efficient. They did an expert job!

Fantastic Company with knowledgeable people from top to bottom with exceptional customer service throughout the whole process. I usually don't have a good reason to write reviews but I felt I had to with this company. I was very impressed. A neighbor of mine hit a large bird on his way home from work in his van which caved in his entire windshield. He had already called an auto glass company and was quoted $500. He stopped by my house and asked me to help him get his windshield replaced for a reasonable price. He works but like most of us he's trying to survive and he doesn't have $500 lying around and can't get to work now. I initially talked to Tom (I believe he's the owner) , he's a great guy it was like talking to an old friend. I had a unusual request and Tom really helped us out in every way possible! Including a way better price for the windshield than the competition was charging. Jason our installer did a great job he even primed the pinchweld with primer. I can tell you from past experiences not all auto glass companies prime the pinchweld with primer. It's a important step that if it's not done will lead to rust along the pinchweld in 3 to 5 years. Jason installed an OEM windshield, imagine that without even asking for OEM. I actually forgot to ask Tom what brand of glass we'd be getting. Jason and I got along great and told us if we ever needed something to give him a call. I really appreciated that. This company treats you like a customer should be treated. They'll go above and beyond to earn your business. Without even asking you'll get quality OEM glass and a superior urethane to glue your glass in, a fantastic price considering they use OEM parts and a perfect installation from a knowledgeable installer who doesn't cut corners. Plus these people care about their customers and take pride in their work.

They were amazing every step of the way. Jason and his helper were great got my car done fast did everything right end even fixed my mirror . These guys really go above and beyond and are a pleasure to deal with.

Amazing service, they are very gentle with your vehicle and great at what they do! I have had two replacements done by this company & they even got rid of rust damage on an 04. Highly recommend, you have my buisness forever.

After having a bad experience at Safelite Auto Glass, I contacted The Auto Glass Company online. Tom responded within minutes, even on a holiday weekend! My tech Jason was on time, efficient, and very communicative! I would highly recommend them for any job and will use them again in the future!

Just got a super-fast, very reasonable price quote to replace the windshield on a 2012 Sienna. Definitely like this company. Update. 27 May 2024. I want to add additional data to my review. I subsequently called back, asking difficult questions about an unusual insurance situation, wherein the windshield broke while I had comprehensive coverage but I since (foolishly) canceled the coverage. Tom seemed to have complete mastery of how to handle this and everything worked out great. Both Tom and the installer who did the work seemed very, very experienced and answered all my questions with a great deal of precision. I highly recommend.

If you’re thinking about going with The Auto Glass Company don’t hesitate. I don’t usually write reviews but these guys are awesome! Tom was easy to reach and he got me on the schedule very fast. The communication was always easy and very open. Jason came out to replace the windshield and was quick, precise, and professional! There aren’t many companies that provide “customer service” anymore so it was refreshing to receive such caring and great service from start to finish especially when it comes to something as important as a broken windshield!

Quick response with quote, even on a Saturday. Great communication! Price less than others but not less service. I needed windows for 2 vehicles and they accommodated. Installers were friendly, fast efficient and professional. I will recommend to everyone.

I picked these guys after having a bad experience with Safelite. They were quick to respond to calls, were on time, and did great work. Definitely worth mentioning the top-notch customer service. There was an issue with BMW's glass, as it created problems with the heads-up display. No drama and no hassle. Auto Glass Company was able to source a windshield through industry connections. No issues with the new glass. Happy customer.