The Honest Guys Reviews

The Honest Guys were very professional and informative! They quoted me a price and the price did not change. I would recommend them to anyone!! Great job! Thank you.

I hate to leave a bad review but I would not recommend these cleaners. We hired these guys to do our laundry vent and our HVAC ducts -- in both cases, we had to hire separate companies to come in afterwards and redo the cleaning. For the dryer vent, we noticed that our dryer stopped drying after the cleaning was done -- condensation would collect in the dryer and our clothes were totally wet. These guys sent a second technician out to reclean the vent and pulled out a ton more lint that the first cleaner missed. But even after the second technician left the dryer still wasnt drying and the vent flap on our house wasn't opening. We hired a second company to clean our vent and they inserted a camera and spotted a massive blockage in the vent that these guys missed, even after coming twice. We also got our HVAC serviced immediately after these guys did our cleaning, and the HVAC technician immediately told us how dirty our vents were and that they needed to be cleaned. Once again we had to hire a separate company to reclean our vents, and they showed us a bunch of pictures of vents that were completely dirty and covered in dust. I'm not sure what these guys did when they cleaned, because they missed a ton of stuff. I should've just hired a different company to do the job right the first time.

Great customer service and helpful.

The Honest Guys did a phenomenal job cleaning our Dog Wash in Woodstock. The deep cleaning they provided left our shop feeling and smelling brand new. Not only did they clean the shop, they cleaned our air ducts as well. The stainless steel tubs were reflective and the floor shined like never before. Roy, who we spoke with and scheduled our appointment was professional, knowledgeable and personable. His staff modeled his behavior in communicating with us when needed and by being extremely responsive to any and all inquiries. We definitely plan to use their services in a monthly basis. Highly recommended! Dirty Doggy Dog Wash.

Poor workmanship scheduling issues bad experience would not recommend then showed be the filter he just installed which clearly had dirt and debris in it do your research carefully

Called the guys up for duct work cleaning and they did an awesome job and in a timely manner. These guys are the real deal 10/10

These people will SCAM YOU. I requested a dryer duct cleaning for a bottom floor condo unit(3F). Upon arrival they said I had a water leak because there was water in the vent and refused to service. They also stated they don’t do jobs that may require going to the roof, yet they knew the basic layout of my home ahead of time. They stuck an iphone into the vent and took a photo to prove the vent was “clean”. They also said it was a ‘building code violation’ for vents to go to the roof…I was charged a $75 “dispatch fee” and they left. The business owner called after I left a 1-star review and offered to correct the mistake. However he failed to take any further action or schedule a follow-up, and he made no attempt to refund my money. There was no leak. The water was due to the vent being clogged causing a buildup of condensation. I bought a vent cleaning kit from Home Depot and cleared the blockage myself. “We believe strongly in customer service, transparency, and never doing less than expected” Amazing how you managed to fail on all 3 of your own core values…Stop responding to google comments. Don’t patronize your customers. And never call me again. The 1-star stays.

Could not be more pleased with Martin and Nick, the technicians sent out by Honest Guys to clean our HVAC ducts. Professional, courtesy and thorough. Have already recommended Honest Guys to our neighbors.

Great service - came on time and the job was performed well! Would highly recommend !

Martin was great! He was very thorough and professional. He explained his process and took photos to show me the issues. I will definitely call the Honest Guys again!

Excellent service by Mr. Vaughan who went beyond to help me on hvac filter change along with dryer vent cleaning

Martin did an excellent job cleaning my dryer duct. I was having problems with error codes from my dryer about poor airflow and wanted to make sure the venting inside the walls was clean. Very personable, was able to fit me in ahead of schedule since they were running ahead, reasonably priced. He explained everything to me as the work was being done. I had no idea where exactly the dryer ducting ran to or the last time it was cleaned and they were able to work with me no problem. Easy recommend.

I was very satisfied with the cleaning of my dryer vent. It sorely needed it!!!

Martin and Vaughn who work at my house, did an excellent Duct work , dryer, vents cleaning , sanatize and change the filter. They were prompt, efficient, friendly and clean work. They also inform me what is going to be done and show pictures before and after. Thank you all and I will sure hire and refer them again.

Not knowing what to expect how the vent cleaning process works, The Honest Guys techican Martin, that arrived at my home was very informative about the process. I asked a lot of questions and he answered in terminology that I understood. Thank you Martin for your professionalism. I would recommend The Honest Guys and ask for Martin, the technician.

Exceptional Service from Martin at HonestGuys Air Duct Cleaning! I recently had the pleasure of using HonestGuys Air Duct Cleaning for the first time, and I must say, the experience exceeded all my expectations. Martin, the technician who serviced my home, deserves special recognition for his outstanding professionalism and expertise. From the moment Martin arrived, he exuded a friendly and courteous demeanor, putting me at ease immediately. His attention to detail was remarkable; he thoroughly explained the entire process, patiently addressing all my questions and concerns. It was evident that Martin takes great pride in his work and genuinely cares about providing top-notch service to his customers. Throughout the cleaning process, Martin demonstrated an impressive level of skill and efficiency. He worked diligently to ensure every nook and cranny of my air duct system was meticulously cleaned, leaving no trace of dust or debris behind. Not only did he improve the air quality in my home, but he also went above and beyond to optimize the efficiency of my HVAC system, ultimately saving me money on energy bills. What truly sets Martin apart is his unwavering commitment to customer satisfaction. He took the time to educate me on proper maintenance techniques and offered valuable tips to keep my air ducts clean and functioning optimally in the future. His dedication to providing exceptional service was evident throughout the entire process, and I couldn't be more grateful for his hard work and dedication. In conclusion, I wholeheartedly recommend HonestGuys Air Duct Cleaning, especially if you have the opportunity to work with Martin. His professionalism, expertise, and genuine care for his customers truly set him apart. Thank you, Martin, for going above and beyond to ensure a positive experience. You've earned a customer for life!

Amazing service !