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Reviews ( 13 )
Ahdal Mahmood
2024.11.11
We used Kirsty to secure our mortgage. After months shopping around we were refused on many occasions because we didnt fit the lenders critera. We then contacted kirsty and explained our situation to her. Kirsty took her time and expertise with our case and secured us a mortgage. We cant thank kirsty enough for all the hard work she has put in. Kirsty was always at the end of the phone to answer any questions and was very quick to get back to us. We also used the solicitors kirsty recommended to us and they were quick and efficient. Kirsty does all the hard work, all you need to do is submit the correct documentation. I would definitely recommend using kirsty for your mortgage needs. We completed on the 8th and now have our new home. Thank you once again.
Ahdal Mahmood
Faye Meakin
2024.11.07
A glowing review for Kirsty coming up…
Personable, understanding, knowledgeable, thorough, efficient… all of the above in spades.
Her recent help with our remortgage has been outstanding. We were dealing with a particularly difficult lender, so there was LOTS of to-ing & fro-ing. She absolutely had our backs & kept us firmly in the loop, contacting me with updates even when there had been no major developments.
I wouldn't hesitate to use Kirsty again & will sing her praises to anyone who will listen!
Thank you Kirsty - total superstar!
Rebecca Carter
2024.10.17
I'm so greatful to Kirsty for all the time and effort she has taken to secure my current mortgage. After being let down by the first mortgage advisor I went to, I was very worried that my mortgage needs were obviously impossible to achieve.
My situation wasn't straightforward as had to factor in paying off a help to buy loan, and was on a tight time scale, and budget.
After telling Kirsty my situation and what I wanted to achieve, she took over and did everything from securing the mortgage to finding the right solicitor for me. I haven't had to lift a finger, other than sending in the necessary documents.
She was always at the end of the phone to answer any questions and also always replied to emails straight away.
I can honestly say I am more than happy with the service and would happily recommend to anyone who is looking for a mortgage advisor.
2024.06.26
2024.06.26
| United Kingdom
LEGEND!
We could not have gone through what was possibly the longest process of our lives without Kirsty's patience, guidance and knowledge!! Kirsty directed us and support us in making sure we knew exactly what step was happening and what came next. She most definitely went above and beyond for myself and my partner throughout our staircasing process!
We can not thank Kirsty enough and will be using her in the future for sure, I would highly recommend her and The Mortgage Mum.
Thank you again Kirsty!
Date of experience: 03 May, 2024
Date of experience: 03 May, 2024
M
2023.12.07
The absolute best!! Gave me support and guidance the whole way through and helped chase through my remortgage to completion as quick as possible. Couldn’t have asked for anymore! Highly recommend!!
Natalie Walton
2023.06.22
Kirsty has been without a shadow of a doubt, the most professional, knowledgeable and amazing support through this process....which was a little tricky. I felt i was in trust worthy hands from the minute we spoke. She kept me calm and updated me frequently, and i feel i couldn't have been looked after better. Thank you xx
gabriella mould
2023.06.10
Kirsty was a GODSEND!!!
She was really helpful and informative from the get go. I was umming and arring whether to remortgage and lengthen my term and lower my payments as before I had a short term and higher payments but she was able to show me several different options to choose from. She understood my circumstances so was able to find a deal that had cash back which covered my solicitor fees (which she was also able to recommend). At the time I was unsure if I was moving out with my partner and to find a buy to let mortgage or a mortgage with the possibility for consent to let. She found me several deals and consulted with them to find the best options for my situation. I knew I was being complicated with being unsure of what I wanted but, she was considerate and understanding the whole time and was super helpful and never rushed me. I couldn't recommend Kirsty enough she went through so much with me and was always a text or call away which was helpful if you're working a 9-5 and often sorting these things in the late evenings.
I honestly wouldn't have been comfortable with a decision if I had gone with someone else or did it myself since she gave me all the options and took all the stress away! HIGHLY RECOMMEND!!!
Barry Piper
2023.06.09
I can't say enough good things about my mortgage broker Kirsty. After being turned down by several other lenders, I was feeling pretty discouraged about my chances of getting a mortgage. But Kirsty was able to find a lender who was willing to work with me, and the whole process was surprisingly smooth and stress-free.
What really impressed me about Kirsty was their attention to detail and their willingness to go above and beyond to help me. They took the time to explain the different options available to me, and they were always available to answer any questions I had.
Overall, I would highly recommend this mortgage broker to anyone in need of a mortgage. She is knowledgeable, professional, and truly cares about her clients. Thanks to Kirsty I am now a proud homeowner!
Barry
Laura Sieber
2023.06.09
Kirsty has been so helpful from start to finish! I hate paperwork, but she has made it as straightforward as possible and been incredibly patient with me. Honestly found the whole process with her so stress-free and easy to understand, would 100% recommend!
Heather Wadsworth
2023.02.13
Kirsty from the Mortgage Mum has be so helpful in providing me with a mortgage in principle document at very short notice. She also found me a very good deal if I need it, and I would not hesitate to recommend Mortgage Mums to others.
Thank you for leaving a review Heather, it was a pleasure working with you.
Kirsty - Peak Mortgages and Protection
Caitlin McIlwraith
2022.12.07
Kirsty was amazing all through the process - I’m so happy with how things have progressed and the communication has been fantastic. I honestly could not have asked for a better mortgage advisor!
Thank you for leaving a review Caitlin. It was a pleasure working with you and I'm pleased to hear you had a pleasant experience.
Kirsty - Peak Mortgages and Protection
Robert Skermer
2022.11.30
Kirsty @ The Mortgage Mum has been brilliant! She talked me through every step of the process and is always available. She responds quickly to queries and was able to find products that suited my needs.
Thank you for your review Robert, I'm glad you are happy with the service you have received.
Kirsty - Peak Mortgages and Protection
Amy Spensley
2022.11.21
Kirsty has been absolutely amazing from start to finish! I found her Instagram page on my feed and gained informative mortgage advice from her as I was a first-time buyer and didn’t have a clue what I needed to do to get a mortgage. Since then Kirsty has taken the time to explain all the steps to us. My boyfriend and I have very busy schedules but Kirsty was very flexible and held meetings on evenings and weekends. That took a lot of stress away. Our job situation is also complicated and with the raising mortgage rates, Kirsty had a tricky task on her hands to find us a suitable lender. She was fantastic and when all the rates changed the day before we reserved our house, Kirsty worked at 9pm to get us the next best loan ready for our reservation appointment. We couldn’t have found a better mortgage advisor! Thank you so much Kirsty, we really appreciate everything you have done for us!
Thank you for your review Amy, I'm so pleased you were happy with the service. Wish you both the best of luck in your new home.
Kirsty - Peak Mortgages and Protection