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Reviews ( 16 )
Joey, Innit
2024.09.30
Absolutely brilliant. Literally could not have done any of this without Katrina. She was incredible & really patient. Got us a great deal and so happy with the service provided
Olivia Legge
2024.09.03
Would highly recommend Katrina. From start to finish she was incredibly helpful. She kept us informed on what would be the best product for us and our circumstances. She's super efficient, professional and has made remortgaging in a tricky financial climate very stress free!
David Assender
2024.08.16
Julia Tyrrell
2024.07.09
Katrina makes what can sometimes be a stressful process simple and easy to understand, she dealt with my re-mortgage efficiently, explained it in simplified terms to me, covered all options for me and was very professional in all aspects of my dealings with her. I would definitely recommend this company to anyone looking to update, change or get a new mortgage.
Mels Bells
2024.07.04
Brilliant service from start to finish. 2nd time using mortgage mums understanding and helpful process all the way.
Mike Williams
2024.05.16
At first I was apprehensive about whether to bother with a mortgage broker at all, as I was sure I could get sorted by going online and handling it all myself - I had a healthy deposit and good credit rating. A couple of my friends started telling me about Katrina, and were insistent that paying for a good broker is money well spent - despite my scepticism I decided to have a chat with Katrina and she instantly impressed with her knowledge. I must say I now feel her services were worth every penny as she worked tirelessly checking different lenders terms and rates - and helped me understand that I possibly would have run into some difficulties due to some lenders restrictions on the type of property I was buying. I will definitely use her again as I felt she had everything under control and saved me time, effort and stress along the way. Thank you Katrina.
Emily Colecchia
2024.03.15
Katrina was incredibly helpful to us whilst looking at remortgage options. She was friendly, informative and quick to respond to any queries or questions we had, which gave us confidence in the process. I would recommend her services to anyone who needs help/advice with a new mortgage or remortgage. Thank you for the advice and help you gave us!
Sarah Martin
2024.02.03
From start to completion Katrina has been so helpful in guiding us with her expert knowledge. I can’t thank her enough for all she has done in making what I think can be a very overwhelming process of remortgaging into a very smooth journey. I would highly recommend Katrina and the Mortgage Mum team.
Anita van Mil
2024.01.29
Katrina has been incredibly helpful in trying to find a lender for what was a bit of an unusual mortgage situation. I’ve been impressed with het ability to think creatively and positively. Not once did she say that it was going to be impossible (unlike other advisers), instead she kept going whilst continuously keeping me in the loop. I highly recommend Katrina at The Mortgage Mum
Anna Ward-Perkins
2024.01.03
We had the pleasure of working with Katrina during a very stressful period of renewing our mortgage whilst there was in increase in rates. Katrina made us feel relaxed and confident in her work, always checking to find the best rates and keeping us updated constantly throughout. We had a lot of questions which she answered thoroughly and gave us the best advice. Would absolutely recommend her and will keep working with her in the future.
Kim Carver
2023.10.25
Our mortgage was not straight forward and we had been turned down by previous broker, Katrina worked hard and never gave up! Excellent service can not recommend enough
Heidi de Vries
2023.08.02
Just wanted to thank Katrina at the Mortgage Mum for her fantastic service. Katrina helped us with a remortgage on a buy-to-let. Would definitely use her again in the future and highly recommend.
Gavin Hodgkiss
2023.07.06
Our mortgage requirements were more complicated than most. Katrina provided us with clear information right from the start and was very patient in answering all our questions. Katrina kept us up to date through the whole process. The mortgage mum service levels have been incredible and far beyond anything I have ever experienced before. I would highly recommend them. Thank you again Katrina.
Thank you for your kind words. Its been a pleasure working with you both!
Richard Shackleton
2023.07.04
Katrina was fantastic at handling our mortgage application.She was understanding, supportive and a great communicator through out the whole process.We got our mortgage through in record time and are now pushing forward with our dream house move. I would recommend Katrina to anyone who needed a mortgage and I will certainly be using her again in any future house purchases. Thanks again Katrina.
Thank you Rich, loved being on the journey with you both. Wishing you and the family lots of future happiness in your new home!
Alex Clarke
2023.06.28
Katrina was so helpful throughout the whole process from my initial enquiries, to selecting the right mortgage product for my personal circumstances and by checking in and following up where necessary throughout the purchase after my mortgage offer was secured. Would highly recommend her and the Mortgage Mum more generally as they made the process of buying much easier and kept me well informed and updated throughout.
Thank you Alex, its been a pleasure working with you. Wishing you lots of happiness in your new home!
traci maton
2023.01.11
Would highly recommend Katrina Horstead from Mortgage Mum, she was so helpful and explained everything in a clear and simply way which I could understand. She took the time to listen to what I needed and found a mortgage which was right for me. I was nervous about switching mortgages but she installed confidence in me with her professionalism and knowledge. She was so easy to work with and if she said she would do something she did it. Would highly recomend her to any friend or family.
Thanks so much Traci !