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Reviews ( 1067 )
Rochelle Goldberg
2024.12.31
From the moment we arrived for our two night stay with friends, to when we departed, everything was delightful! The staff were all so welcoming and friendly! The accommodation was superb, spotless and beautifully decorated for the Christmas season! We really enjoyed our relaxing stay and will hopefully go back!
Trip type
Vacation
Friends
Tanya Attenborrow
2024.12.30
Absolutely blown away by this beautiful hotel, the decor is stunning, simply beautiful . The staff are all so accommodating and friendly , going out of there way to help .
We stayed in the Cromwell suite and it is fabulous beautifully furnished, smelt amazing and spotlessly clean, a wonderful four poster bed that was very comfy, and then in the morning a very good breakfast, the grounds are beautiful and so well kept.
I can't recommend enough and can not wait to return x
Dominic Weston
2024.12.28
Tanya A
2024.12.28
Verified
Amazing stay at a fabulous location, absolutely loved it
Wow, a stunningly beautiful old hall set in magnificent landscaped gardens, fantastic service from all the staff from the moment you arrive until you leave, we stayed in the Cromwell suite and couldn't fault it, it truly was perfection. Spotlessly clean and smelt amazing , the breakfast was lovely and nothing was to much trouble. Highly recommend and would score 11 out of 10 from us . Amazing stay thank you old hall .
Mick Vorley
2024.12.19
Our second time stay over for a Christmas party night. Everything was really good. Organised & fun. Good was great & breakfast as ever was perfect.
Trip type
Vacation
Friends
Dear Mick Vorley,
Thank you for taking the time to post such a lovely review!
We're so glad to hear you enjoyed your second stay with us for one of our Christmas Party Nights. It's wonderful to know that you enjoyed the evening, food & breakfast with us in the morning - We always aim to make every visit memorable!
We look forward to welcoming you back again for more festive celebrations in the future!
Best Wishes,
Laura Daraskevice
General Manager
Inga
2024.12.19
Verified
A great stay
☺ Lovely building and gardens. Staff very friendly and helpful.
☹ Maybe not enough seating areas
Sally Westrup-Stack
2024.12.18
From the moment we went to visit The Old Hall, Ely to the moment we checked out the day after our wedding, and beyond, the The Old Hall were phenomenal! We could not have asked for a more perfect experience with planning and arranging our wedding. All of the staff were amazing and all of our guests commented how seamless our wedding day was. The attention to detail, amazing quality of food, wonderful staff and just absolutely stunning house and gardens made our wedding day perfect! All of our guests still speak of how amazing our wedding was 5 months on! All of the rooms are beautiful and so comfortable. The grounds are stunning as well as the house decor. Such a special location!
Trip type
Vacation
Family
Dear Sally Westrup-Stack,
Thank you for taking the time to post such a lovely review! We're so pleased to hear how much you enjoyed your Wedding Day with us. it as truly an honor to be part of such a special day. We're so glad the attention to detail, quality of food, and the beauty of the house added to your special day.
Knowing that your guests are still talking about the day 5 months on, warms our hearts- this is exactly why we love what we do! Thank you for choosing us as your venue, and for taking the time to share your thoughts & kind words about your special day with us. Wishing you both a lifetime of love and happiness!
We look forward to welcoming you back to The Old Hall Ely!
Best Wishes,
Laura Daraskevice
General Manager
Lorraine Bulcraig
2024.12.18
What a stunning hotel and the Christmas decorations were beautiful 🎄♥️ Staff were very friendly and helpful and accommodated my many allergies…thank you! Our room was very comfortable with a cosy sitting area away from the bedroom which is very useful if you go to bed different times! The Seaber room is decorated with a beautiful china blue theme. The only slight issue was the noise of the road if you’re a light sleeper but saying that, the views were spectacular across to Ely Cathedral.
Trip type
Vacation
Dear Lorraine Bulcraig,
Thank you so much for your wonderful review! We're so pleased to hear that you enjoyed your stay with us, especially the Christmas decorations. We always try to make this time of year extra magical for our guests.
Our team of chefs always try to accommodate every dietary requirement/allergy, therefore I am so pleased we could accommodate yours and make your stay as comfortable as possible.
We're glad you enjoyed our beautiful sitting room and The Seaber room. we're so happy you appreciated the décor and stunning views of Ely Cathedral.
We apologise for any inconvenience caused with regards to the road noise, and we appreciate your understanding. Thank you for your kind words, and we hope to welcome you back again soon for another memorable stay!
Best Wishes,
Laura Daraskevice
General Manager
Sophia
2024.12.10
Verified
Exceptional
☺ Fabulous
LesBrown1954
2024.12.08
Verified
Glorious
Had a party to celebrate my 70th birthday, unfortunately my sister could not make it so we visited her and combined this with a few days here. The hotel is immaculate, inside and out. It has character but also feels contemporary. Our room was large without being intimidating. Good facilities and a bath! The giant bed was very comfortable and we slept well. It was very quiet. We had the grazing boards for dinner which were excellent. Complemented by lovely cocktails. Good choice of breakfast, well presented. The staff were excellent. Nothing was too much trouble, they were polite, helpful and had a good sense of humour. The grounds are exceptional. The views across the fields to Ely are beautiful. The cathedral stands proudly on the horizon. We would definitely recommend the Old Hall to everyone. Ely itself is very close. Places to visit include the Cathedral (a must), Cromwell's House, the Gaol, Oxburgh Hall is not too far. By the waterside in Ely there is an amazing antiques shop. Well worth a visit. There are many good places to eat in Ely. I have a feeling we will be back.
carol salter
2024.12.05
A hotel that is home from home. Exquisite location. A beautiful and extremely tasteful venue. Absolutely spotless. Nothing too much trouble. Food excellent. I can't believe we found this for a couple of nights stay. We will definitely return and soon.
Trip type
Vacation
Dear Carol Salter,
Thank you so much for taking the time to post such an incredible review! We're so delighted to hear that you felt at home with us and enjoyed your stay.
Knowing that our team made your stay effortless and that you loved the food means the world to us.
We very much look forward to welcoming you back to The Old Hall Ely very soon.
Best Wishes,
The Old Hall Ely.
Clifford
2024.12.05
Verified
As only an occasional visitor to top class hotels, on special occasions, I think this is the best.
☺ Food, staff, setting and views are all excellent. The room was spotless and serviced to a very high standard.
I would imagine anyone having their wedding here would experience an unforgettable day. Idyllic in every way.
☹ Leaving.
Dear Clifford,
Thank you so much for your wonderful review! We're so pleased to hear that you enjoyed every aspect of your stay, from the food and staff to the setting and views. Knowing that our efforts to maintain spotless rooms and a high standard of service made your experience special, means the world to us.
It's wonderful to hear that your only negative was the fact you had to leave us. We very much hope to have the pleasure of welcoming you back in the future for another enjoyable stay with us.
Best Wishes,
Laura Daraskevice
General Manager
Motaz Ghaleb
2024.12.02
Trip type
Business
Friends
Dear Motaz Ghaleb,
Thank you for taking the time to post a review. We're so pleased you enjoyed the food and had a great time with us for your company Christmas lunch.
Look forward to welcoming you back to The Old Hall Ely.
Best Wishes,
The Old Hall Ely.
Ronan Gough
2024.12.01
Beautiful building, amazing service and very convenient to get into Ely and Cambridge
Couldn’t recommend it enough and will surely be back in the future
Trip type
Vacation
Dear Ronan,
Thank you so much for taking the time to post a review and for your kind words! We're so pleased to hear you enjoyed your stay, especially the room with the balcony and stunning view.
We look forward to welcoming you back in the future - your kind recommendation means the world to us!
Best Wishes,
Laura Daraskevice
General Manager
Valerie
2024.11.30
Verified
Beautiful location close to Ely
☺ We stayed in November, during the off-season, only about three to four rooms were reserved, making the place exceptionally quiet. Antonina greeted us warmly when we arrived. We were delighted with our beautiful, well-lit room; however, the heater was turned off, so it took a little time to warm up. The grounds were stunning, and the location was convenient, being close to Ely. There were many cozy areas where we could sit to read, chat, or play cards. The bathroom was spacious, featuring a large tub and shower. The bed was very comfortable and came with plenty of pillows to choose from. Overall, the atmosphere was very peaceful.
☹ Dinner options were limited, and we could order a cheese, meat, or vegetable board, none of which we found particularly tasty. For breakfast, I expected more variety for the $20 price, even though they do offer a hot entree menu. We ended up leaving to find something more satisfying to eat.
Dear Valerie,
Thank you for taking the time to share your feedback on your recent stay with us in November.
We're so pleased to hear that you enjoyed the peaceful atmosphere, our convenient location, and the comfort of your room and amenities. it's great to know you appreciated the spacious bathroom, cosy seating areas, and Antonia's warm welcome- she'll be thrilled to hear your kind words!
We're very sorry to hear our dinner and breakfast offerings didn't meet your expectations. Your feedback regarding our Grazing Boards is invaluable and helps us to improve and provide the best experience for our guests. I will be sure to pass your feedback on to our Head Chef.
We hope to have the pleasure of welcoming you back for an even more delightful experience in the future.
Best Wishes,
Laura Daraskevice
General Manager
Paul
2024.11.30
Verified
Wonderful
☺ Absolutely stunning property, room and grounds. Such places can suffer from being a bit snobbish but not here. The staff were immensely pleasant, welcoming and down to earth.
Dear Paul,
Thank you so much for taking the time to post a review! We're so pleased to hear you found the property, rooms, and ground to be stunning. It's especially rewarding to know that you felt welcomes and appreciated by our tea- we take great pride in creating a friendly and warm atmosphere.
Your kind words mean a lot to us- and we hope to welcome you back for another memorable stay with us very soon.
Best Wishes,
Laura Daraskevice
General Manager.
Steven
2024.11.25
Verified
The hotel provided an excellent place to stay and eat. Could not fault it.
☺ My wife and I had an excellent 2 night break here to visit Ely and Cambridge. The hotel had a suitably old world charm as would be expected of its age but with modern touches that kept it from being "twee". Lots of comfortable seating areas by roaring log fires. The bedroom was comfortable and spacious and the en-suite was huge (not the usual cupboard converted to a shower one often finds). No lack of heating in the room, you will not go cold!
The restaurant served good quality food (booking essential) and an excellent breakfast in the morning.
The highest praise goes to the staff who were amazing. Everyone was incredibly friendly and helpful. None of the false smiles, people genuinely interested in the conversations they had with you. It truly is a friendly, family owned and run hotel. Thoroughly recommended.
☹ There was really nothing which stood out for criticism.
Dear Steven,
Thank you so much for sharing such a detailed and lovely review about your recent stay with us! We're delighted to hear you and your wife enjoyed your two-night break.
Your compliments about our evening food and breakfast means a lot, and I'll be sure to pass on your high praise to our Head chef.
Hearing that our staff also make such a positive impression on your stay truly means the world to us. We pride ourselves on creating a warm and friendly atmosphere, and it's wonderful to know you felt so welcomed and cared for.
We hope to have the pleasure of welcoming you both back to stay with us in the near future.
Best Wishes,
Laura Daraskevice
General Manager
Ts Alfonso-Rodo Bolados Duran
2024.11.24
Dear Ts Alfonso-Rodo Bolados Duran,
Thank you so much for the 5-star review!
We look forward to welcoming you back to The Old Hall Ely.
Best Wishes,
Laura Daraskevice
General Manager
JL
2024.11.24
Verified
Wonderful Venue
We went with family for Afternoon Tea. The service was impeccable & the food was delicious. We couldn’t have asked for a better time. We thoroughly enjoyed looking at the landscape even though it was a rainy day. It would be lovely to visit in the Spring & Summer months. I would highly recommend.