The Stoneygate Eye Hospital

thestoneygateeyehospital.co.uk

The Stoneygate Eye Hospital Reviews

EXCELLENT rating
4.9
252 reviews Verified
The Stoneygate Eye Hospital
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Reviews ( 252 ) 4.9

Vinod Vaghela
Vinod Vaghela
2024.09.07
I have only given one star as the treatment pre and post my bilateral endothelial transplant (DEMK) in my left eye left a lot to be questioned. I had one operation and then to have an another due to transplant rejection. Even though I had asked for anaesthetic consultant one was not provided. The second time there was an error in my transplant that I found out after I had obtained a second opinion, I was just being asked attend on a fortnightly basis and the contact lense was only removed after I had a second opinion and asked for it to be removed . Please avoid this practice as they are just after your money. There was no duty of care and being honest in my care and diagnosis. The consultant that I had my procedure was with Mr V Savant.
Hiten Dattani
Hiten Dattani
2024.09.06
I had cataract surgery at this clinic on Wednesday. Initially unsure of what to expect and whether a specific type of lens would be necessary, I was offered a complimentary consultation with Mr. Vijay Savant. He addressed all my concerns and recommended the best option, whether through the NHS or private surgery. From the moment I entered the clinic to my discharge, I was consistently made to feel comfortable and at ease. The entire staff was exceptional and incredibly friendly. My consultant and surgeon on the day, Mr. Periyasamy Kumar, was exceptional. He noticed my nervousness and spoke to me throughout the surgery, providing much-needed reassurance. Following the surgery, I received a follow-up call from Kate, who addressed my concerns by promptly arranging an appointment with Mr. Kumar to ensure there were no complications. Mr. Kumar took the time to thoroughly examine me and confirm that my recovery within the first 24 hours was remarkably good. I am sincerely grateful to everyone involved and would highly recommend this clinic. I eagerly anticipate my second surgery, should I be eligible for NHS coverage. Thank you once again to the team at The Stoneygate Eye Hospital.
Jackie Williams
Jackie Williams
2024.07.30
Received superb care and service from every member of staff I encountered from arriving to discharge. This hospital has outstanding staff and ambience. and I was very much put at ease for my procedure. Thank you to you all especially my consultant, Mr Sampath for your care.
Reply from The Stoneygate Eye Hospital 2024.08.01
Amazing feedback Jackie. Thank you for taking the time to leave this!
David Mills
David Mills
2024.07.12
Having had cataract surgery and treatment for wet macular degeneration I would thoroughly recommend the Stoneygate Hospital. From arrival at reception to treatment by Mr Kumar and his team everyone i came into contact with was very professional and friendly.We are lucky to have this facility in Leicester.
Reply from The Stoneygate Eye Hospital 2024.08.01
Hi David! Thank you for taking the time to leave us this review. We are glad you had a good experience, and will be here if you ever need us again!
Mandy Ryman
Mandy Ryman
2024.07.08
Everyone who works at this practice is kind, considerate, and caring, which is exactly what I needed as I was terrified of having cataract surgery in both eyes. There are too many names to mention, but huge thanks goes to Mr. Savant for his knowledge and patience with me. I also want to extend my gratitude to the lovely anesthetist (whose name I can’t remember) for his reassuring me, as without his help I couldn't have managed. Additionally, the theatre team were superb, as was the amazing aftercare provided by Robi and Herj, and the friendly ladies at reception also need a mention too. 😊 So if you need any kind of eye surgery, do not hesitate or go anywhere else as these guys provide a next level of service and care and nothing is too much trouble.
Reply from The Stoneygate Eye Hospital 2024.08.01
Thank you so much for your kind review Mandy! The whole team is glad you had such a great experience with us, and as always, we are here whenever you need us.
Riley Finney
Riley Finney
2024.07.04
Overall very good, treatment and advice excellent. Roby was a great help.
Reply from The Stoneygate Eye Hospital 2024.07.08
Hi Riley, thank you for your review. We are glad you were satisfied with our service.
Shirley Wallis
Shirley Wallis
2024.07.04
I had my second ca
Ann Kennedy
Ann Kennedy
2024.06.09
Would highly recommend this clinic. All staff very caring and made me feel calm and safe. Delighted with the result of my lower eyelid surgery. No pain at all. My consultant Mr Sampath is a brilliant surgeon, second to none and consultant anaesthetist Mr Wood absolutely the best. Thankyou to the whole team! You are the best!
Reply from The Stoneygate Eye Hospital 2024.06.18
Thank you for your kind review Ann. We pride ourselves on delivering a high quality service whilst making our patient’s feel calm. We are glad your experience met those expectations.
Irene Payne
Irene Payne
2024.06.07
Absolutely fantastic and professional service by members of staff. A very clean and tidy hospital. Pleasant reception staff with smiles on their faces.
Reply from The Stoneygate Eye Hospital 2024.06.18
Thank you for your feedback Irene. The reception team will be glad you were made to feel so welcome!
Abbie
Abbie
2024.05.21
Thank you to Mr Savant, Herj, the reception team and all of the nursing staff for being absolutely fantastic throughout my treatment. My life has completely changed after having laser eye surgery and is something I now take for granted a year post op. I cannot thank you all enough!
Reply from The Stoneygate Eye Hospital 2024.05.22
Amazing feedback Abbie. Thank you so much for giving us 5 stars! Our team will be glad to hear the positive impact this has had on your life.
David Hands
2024.05.01 2024.05.01 | United Kingdom
Cataract procedure Everything was well organised. The staff and consultant were most reassuring and friendly. The follow up was excellent.

Date of experience: 25 April, 2024
Gurdy Singh
Gurdy Singh
2024.04.27
I’m mother went there yesterday can’t tell how fantastic the service was !!!!! Very helpful very understanding very welcoming! Very clean ! Overall 11out of 10 !!! Keep up the amazing work !
Reply from The Stoneygate Eye Hospital 2024.05.03
Thank you for the kind review Gurdy!
Peter Brooks
Peter Brooks
2024.04.19
The entire experience from the first enquiry through to the operation for a macular hole and subsequent discharge was professional, friendly and first class from all concerned. Special thanks to Consultant Mr Alan Fitt for his skill, his manner & care. I couldn't have wished for better! Outstanding.
Reply from The Stoneygate Eye Hospital 2024.05.03
Thank you so much for your positive feedback Peter! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best service, and we’re glad to hear that we succeeded. Thanks again!
Nicola Dutfield
Nicola Dutfield
2024.04.12
Had cataract surgery at this clinic last night. I was put at ease from going in to being discharged. All the staff were amazing and so friendly. My surgeon ( Mr Sampath) was fantastic and knowing I was very nervous he spoke to me all the way through my surgery. A massive heartfelt thank you to everyone. Would definitely recommend this clinic.
Reply from The Stoneygate Eye Hospital 2024.04.18
Thank you for your review. Mr Sampath is very experienced and knows how to put his patients at ease. We are glad your experience was positive and wish you a speedy recovery!
Sally Ratcliffe
2024.04.10 2024.04.10 | United Kingdom
Amazing. Thank you so much to Mr Sampath and the team of nurses and reception staff. I had cataract surgery on Saturday, all went well and my eyesight is amazing . The day after I was astonished at the things I could see and the textures and colours were so much improved. I’ve had no redness or swelling- nothing to show I’ve had it done. I would thoroughly recommend it to anyone who has doubts. Do it! Everyone was so caring ,kind and reassuring.

Date of experience: 06 April, 2024
Andrew
2024.03.26 2024.03.26 | United Kingdom
Waste of time Rang and asked if they do a procedure, the said yes, and made a consultation appointment that cost £200, I arrived for the surgeon to tell me and my wife, that he does not do it for men, and tried to get me to have a different procedure, It also cost me £40 in fuel, and 3 hours of our time, I have asked for a refund, plus my fuel costs back, Ben has promised to reply by Thursday, 28th March, hopefully they will admit they are wrong and reimburse me.
marsha wilks
2024.02.27 2024.02.27 | United Kingdom
A worthwhile experience. Very welcoming staff. Everything was explained step by step and I was put at my ease by my consultant and made to feel an individual. The follow up care was so thorough. I will definitely recommend to family and friends.
Rebecca Rees
Rebecca Rees
2024.02.26
I would thoroughly recommend The Stoneygate Eye Hospital and especially Mr Fitt. I am very impressed and felt positive with the whole process. The outcome couldn’t have been better and I am really grateful for what he did.
Reply from The Stoneygate Eye Hospital 2024.03.05
Thank you Rebecca! We will pass on your feedback to Mr Fitt and he will be glad to know you are so pleased.
Richard Brennan
Richard Brennan
2024.02.24
Before visiting stoneygate eye hospital I had seen a plastic surgeon in Edgbaston Birmingham, who said my upper eyelid could be improved with bletharoplasty and mentioned nothing about the brow as that also was an issue and even I could see just a blepharoplasty would only solve half the problem luckily I didn't go through with surgery with this surgeon and realised I needed to find an surgeon that really knows everything about eye area so I looked online for hours and finally decided on seeing Mr raghavan sampath consultant surgeon who in consultation with him explained to me my problem was not only loose skin from upper lid but my brow had descended so we both agreed that best way forward was blepharoplasty and browpexy and Mr sampath did an amazing job making me look fresher younger Mr sampath is a very honest surgeon who will tell you from outset what can be achieved and what is realistic from what he has to work with he is very kind man and all staff at stoneygate hospital are professional and great thank you
Reply from The Stoneygate Eye Hospital 2024.03.15
Hi Richard, we are so happy to see your positive review. Mr Sampath has a huge amount of experience and knowledge and prides himself on providing quality care for his patients. We hope your recovery goes well and we are here if you have any questions!
Peter Mann
Peter Mann
2024.02.24
A great service from start to finish. Offered an appointment within 48 hours. Removed a foreign body from my eye at the appointment. Treated by a friendly team of people who explained everything. Thoroughly recommend!
Reply from The Stoneygate Eye Hospital 2024.03.05
Thank you for your review Peter! A quick and quality service is what our team aims to provide. We are glad everything went well!