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Recensies ( 98 )
Roger Williams
2024.09.20
My usual wood supplier closed down so decided to try these guys, ordered and received the wood the very next day with a free pack of firelighters. Quality kameeldoring at very reasonable price. Very impressed with the quality of service, always ready to respond on WhatsApp and keep you updated every step of the way. Great work 💯👏👏
Wow Roger! Thanks so much for those kind words. It means allot. Please contact us prior to your next order and we will give you free delivery and stacking.
Enjoy the Wood.
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Brendan Bellingan
2024.08.20
I was very impressed with the service received and the quality of the wood. The wood was stacked so neatly that it basically serves as a feature wall for the outside.
I measured the moisture of the wood and almost every piece was between 15-18% which is perfect for our indoor stove.
Thank you so much. Means allot to us.
Colleen Lindberg
2024.08.17
I just had a great experience with Wood Gurus. Buying wood in the middle of a very wet winter is always tricky and after a bad experience with a different company my expectations were low but I was very impressed! Communication was excellent and delivery was quick and on time. The guys were friendly and efficient and the wood looks great and very dry. Will be my go to supplier from now on!
Wow thanks so much for those amazing words. It .means allot to us. Enjoy the wood.
Chantelle Lamprecht
2024.06.27
beveelt aan
I recently purchased wood from The Wood Gurus to fuel our woodfired hot tub at our camp, and I couldn't be more impressed with the quality and performance of their product.
Firstly, the wood itself is exceptional. Their quick service demonstrates the company's commitment to quality and customer satisfaction from the outset. The logs were uniformly cut to perfect sizes, making them ideal for fitting into the firebox of the hot tub heater without any hassle.
In terms of performance, I found the wood from The Wood Gurus to burn beautifully. It ignited easily and produced a steady, even heat that heated the water in my hot tub efficiently. The logs burned cleanly with minimal smoke, which is important for maintaining a pleasant atmosphere around the tub and ensuring a comfortable experience for everyone using it.
Overall, I highly recommend The Wood Gurus for anyone looking to enhance their woodfired hot tub experience. The quality of their wood, combined with their excellent service, ensures that you'll have everything you need for a relaxing and enjoyable soak. I will be returning for my future wood fuel needs.
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chantelle lamprecht
2024.06.27
I recently purchased wood from The Wood Gurus to fuel our woodfired hot tub at our camp, and I couldn't be more impressed with the quality and performance of their product.
Firstly, the wood itself is exceptional. Their quick service demonstrates the company's commitment to quality and customer satisfaction from the outset. The logs were uniformly cut to perfect sizes, making them ideal for fitting into the firebox of the hot tub heater without any hassle.
In terms of performance, I found the wood from The Wood Gurus to burn beautifully. It ignited easily and produced a steady, even heat that heated the water in my hot tub efficiently. The logs burned cleanly with minimal smoke, which is important for maintaining a pleasant atmosphere around the tub and ensuring a comfortable experience for everyone using it.
Overall, I highly recommend The Wood Gurus for anyone looking to enhance their woodfired hot tub experience. The quality of their wood, combined with their excellent service, ensures that you'll have everything you need for a relaxing and enjoyable soak. I will be returning for my future wood fuel needs.
Wow, thanks for those kind words Chantelle. Means allot to us. We look forward to seeing you again.
Ruth Rhoda
2024.05.24
Thank you.
Mohamed Adam Kariel
2024.05.04
beveelt aan
Been buying wood from The Wood Gurus for a while now and always impressed with the quality.
Sekelbos is my favourite! Have tried about every wood they have. Saw Mesquite and Doringmix, and picked up a bag each.
Looking forward to a lekker braai!
Thanks so much!!!
Elizabeth Walker
2024.02.05
Good wood, good price.
Thank you.
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Dillan Paulse
2024.01.19
Great service and fast response. Wood was dry and the guys packed it very neatly.
Thank you kindly for the review,we always try our best and be as accommodating as possible . Enjoy the Lekka upcoming braais.
Community House
2024.01.08
Drive in choose your wood pay and leave.... as easy as that. Friendly staff good advice and always ready to assist.
Thank you.
Matthew Wyatt
2023.12.01
Very friendly to deal with, great quality wood, very accommodating and excellent prices.
Thanks so muck. Enjoy the lekka wood.
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Ivan Overton
2023.09.14
Thank you the positive rating Ivan.
Pierre van Heerden
2023.09.05
Quick, easy, friendly
Thank you kindly,we have 1 Job and we do our BEST at it.
Leanne Taylor
2023.09.02
I ordered Fire Bellow and WOW, kudos guys, your service and product is outstanding....Thank you.
Glad we could help you Leanne , Hope you enjoying the bellow - Warmest Regards The Wood Gurus
Amy Frost
2023.08.01
Thank you kindly for the positive rating Amy,we strive to do our best.
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The Stella Clip
2023.06.13
The wood is always dry and delivery seamless!
Thank you so much.
Desré Barnard
2023.06.12
The owners are petty and leave their drivers in actual fear of losing their jobs. The driver who delivered to me today said he wasn’t able to help me move the bags 1m onto my stoep because he may get into trouble. He had to take photos and videos proving that he couldn’t park on the curb in the narrow streets of Obs. They were visibly uncomfortable making me move the bags myself. I feel so for them. They had to apologise repeatedly for their boss’ instructions. As customer facing, you are putting your drivers in an awful position, guys. This is just petty and extorting people for extra money to pack 10 bags of wood inside a property (literally less than 1m from where they put the delivery) is not OK.
Hi Desre, I see that you emailed me as well. I took the time to respond and see that you never acknowledged my response. So I'll paste my email response to you here so that other future clients can see that we are transparent. Hi Desre.
I'm so sorry that you feel this way. Please understand that we have 2 delivery options. Let me explain it clearly to you. As it says the two options on the website prior to you placing the order and Don calls you to explain this once he gives you the delivery day and time. So I do feel it is highly unfair to say what you are saying. The picture that they take is for our records so if something goes missing or a client complains that something was not delivered we can prove that it was delivered , not for any other reasons that you are accusing me of.
OPTION 1 (which you chose).
DROP ONLY OPTION
We will drop your order where the delivery vehicle stops.
Should you require carrying over any distance then select the PREMIUM DELIVERY OPTION.
PREMIUM DELIVERY OPTION
We will carry and stack the wood with a maximum of 25m from where vehicle stops.
Only 1 flight of stairs included in the 25m.
If bags are ordered we will unpack 10 bags(at your request prior to delivery), the rest will be neatly stacked.
So the drop only fee is if a customer orders 1 - a few bags and doesn't see the value in paying the full premium fee. Now in your case being pregnant you should see the value in paying the full fee as we carry the wood and unbag upto 10 bags for you (im sure that you understand that labour is not free and we have to pay the workers R200-R250 each per day let alone the drivers wages which is more. All our customers seem to get the concept. So it has nothing to do with extortion as you are falsely accusing me of. It's more a case of convenience to the customer. And I assure you my customers understand the 2 options.
I will take your feedback onboard, and re-assess my delivery options.
May I offer you something for the inconvenience i.e. free delivery and packing on the next order or a bag or 2 on the house? or i can send them to you tomorrow to unbag and pack that wood wherever you like?
Ishtar Lakhani
2023.04.26
This is the second winter that I have used Wood Gurus and I cannot recommend them highly enough. The ordering process is easy and they deliver promptly and efficiently.
Thank you so much.